Average Service Delivery Manager with Customer Service Skills Salary in Indianapolis, Indiana

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The average salary for a Service Delivery Manager with Customer Service skills in Indianapolis, Indiana is $67,095.
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United States (change)
$55k - $84k
Total Pay
$55k - $84k

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Job Description for Service Delivery Manager

Service Delivery Manager Tasks
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

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Popular Skills for Service Delivery Manager

Skills in Information Technology (IT) Support, Information Technology Infrastructure Library (ITIL) and Operations Management are correlated to pay that is above average. Skills that pay less than market rate include People Management and Customer Relationship Management (CRM).
Employees with Service Delivery Manager in their job title in Chicago, Illinois earn an average of 58.8% more than the national average. These job titles also find higher than average salaries in Atlanta, Georgia (37.8% more) and New York, New York (37.1% more). The lowest salaries can be found in Raleigh, North Carolina (9.8% less), San Diego, California (3.1% less) and Dallas, Texas (3.1% less).