Average Service Desk Analyst with Help Desk / Desktop Support (Tier 1) Skills Hourly Pay in Troy, Michigan

$18.00
Avg. Hourly Rate
Help us gather more data! Find out what you're worth.
What am I worth?
Get pay report
How should I pay?
Price a job
The average hourly pay for a Service Desk Analyst with Help Desk / Desktop Support (Tier 1) skills in Troy, Michigan is $18.00.
25%
$17.00
MEDIAN
$18.00
75%
$22.00
Is Service Desk Analyst your job title? Find out what you should be paid

Use our tool to get a personalized report on your market worth.

How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Hourly Rate
$17 - $22
Total Pay
$35,360 - $45,760

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Service Desk Analyst

Service Desk Analyst Tasks
  • Respond to inquiries and user problems, document classification of incidents, and diagnose hardware and software.
  • Follow up with customers to ensure resolution and close out incidents in the tracking system.
  • Detect trends and patterns in incidents and maintenance, and provide ad hoc reports.
  • Collect information from users to understand and resolve problems remotely or in person.

Service Desk Analyst Job Listings

Search for more jobs
Search

Popular Skills for Service Desk Analyst

Skills that pay less than market rate include Microsoft Office, Microsoft Active Directory, Information Technology (IT) Support and Customer Service.
Employees with Service Desk Analyst in their job title in Denver, Colorado earn an average of 11.8% more than the national average. These job titles also find higher than average salaries in New York, New York (11.1% more) and Chicago, Illinois (5.6% more). The lowest salaries can be found in Indianapolis, Indiana (25.6% less), Tampa, Florida (7.8% less) and Atlanta, Georgia (1.7% less).