$67,933
Avg. Salary
$19.76
Avg. Hourly Rate

Average additional compensation:

$5,057

Bonus

$4,899

Profit Sharing

$9,250

Commission

What am I worth?
How should I pay?

The average pay for a Service Operations Manager with Operations Management skills is $19.76 per hour.

The average pay for a Service Operations Manager with Operations Management skills is $67,933 per year.

$13.19
10%
$19.76
50%
$29.70
90%
MEDIAN $19.76
$44k
10%
$68k
50%
$97k
90%
MEDIAN $67,933
$44,379 - $97,084
$44K
$68K
$97K
MEDIAN: $67,933
10%
50%
90%

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$13.19 - $29.70
$13
$20
$30
MEDIAN: $19.76
10%
50%
90%

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$0$100K
Salary $44,379 - $97,084
Bonus $973 - $13,702
Profit Sharing $0.00 - $18,494
Commission $9,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,775 - $100,784
  • Country: United States
  • Currency: USD
  • Updated: 12 Jan 2019
  • Individuals Reporting: 218
Hourly Data $0$67
Hourly Rate $13.19 - $29.70
Overtime $21.59 - $67.87
Annual Data $0$100K
Bonus $973 - $13,702
Commission $9,250
Profit Sharing $0.00 - $18,494
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,775 - $100,784
  • Country: United States
  • Currency: USD
  • Updated: 12 Jan 2019
  • Individuals Reporting: 30

Job Description for Service Operations Manager

Service operations managers are senior-level employees in charge of overseeing the production and provision of various services. Their duties include designing and controlling the various steps of service process, redesigning business operations as needed, and overseeing the recruitment and hiring of new staff. They also monitor the productivity of the personnel they oversee, offering consistent guidance, feedback, and criticism when necessary. Service operations managers create and implement a business plan to improve organizational productivity and efficiency. They must also help maintain safe working conditions for the employees they manage, as well as implement training programs for their employees and monitor their budget. They also design and oversee evaluations of individual employees’ performance, including analyzing and reporting this information to higher-level managers

Read More...
Service Operations Manager Tasks
  • Plan and direct all Service Operations activities for assigned location(s) to achieve business goals.
  • Conduct financial analysis including forecasting, estimating, monitoring, and recovery planning.
  • Implement national operations programs and best practice plans/programs.
  • Manage the Service business in conjunction with partners to ensure support for customer business strategies.
  • Ensure superior account management including sales, customer satisfaction and other business goals.

Service Operations Manager Job Listings

Pay by Experience Level for Service Operations Manager

Pay by Experience for a Service Operations Manager has a positive trend. An entry-level Service Operations Manager with less than 5 years of experience can expect to earn an average total compensation of $53,000 based on 49 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Operations Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $65,000 based on 40 salaries. An experienced Service Operations Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $70,000 based on 62 salaries. A Service Operations Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $76,000 based on 48 salaries.

Key Stats for Service Operations Manager

Gender

Female
32 %
Male
68 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.
Less than 1 year
0%
1-4 years
21%
5-9 years
19%
10-19 years
33%
20 years or more
26%

Experience Affects Service Operations Manager Salaries

Late-Career
▲13%

Experienced
▲4%

National Average
$67,000

Mid-Career
▼4%

Entry-Level
▼21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.

Gender

Female
32 %
Male
68 %

Years of Experience

Less than 1 year
0%
1-4 years
21%
5-9 years
19%
10-19 years
33%
20 years or more
26%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 67%
vision benefits
Vision: 57%
no benefits
None: 22%