Average Support Technician, Information Technology (IT) Salary in Chicago, Illinois

$46,201
Avg. SalaryShow Hourly Rate
$2,250
Bonus
$2,000
Profit Sharing
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The average salary for a Support Technician, Information Technology (IT) in Chicago, Illinois is $46,201.
10%
$33k
MEDIAN
$46k
90%
$70k
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United States (change)
Salary
$33k - $70k
Bonus
$147 - $5k
Profit Sharing
$0 - $2k
Total Pay
$31k - $66k
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What Do Support Technician, Information Technology (IT)s Do?

Support Technician, Information Technology (IT) Tasks
  • Install, update, and repair software on organization systems.
  • Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
  • Respond to requests for new or configured hardware or software, and keep inventory up to date.
  • Troubleshoot hardware and software problems, logging problems and documenting fixes.

Support Technician, Information Technology (IT) Job Listings

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What Are Popular Skills for Support Technician, Information Technology (IT)s?

Skills in Information Technology (IT) Support and Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average. Skills that pay less than market rate include Systems Troubleshooting, Computer Hardware Technician and Help Desk / Desktop Support.

What is the Pay by Experience Level for Support Technician, Information Technology (IT)s?

An entry-level Support Technician, Information Technology (IT) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $41,708 based on 11 salaries. An early career Support Technician, Information Technology (IT) with 1-4 years of experience earns an average total compensation of $43,733 based on 56 salaries. A mid-career Support Technician, Information Technology (IT) with 5-9 years of experience earns an average total compensation of $53,192 based on 26 salaries. An experienced Support Technician, Information Technology (IT) with 10-19 years of experience earns an average total compensation of $62,735 based on 21 salaries. In their late career (20 years and higher), employees earn an average total compensation of $75,000.
Employees with Support Technician, Information Technology (IT) in their job title in Los Angeles, California earn an average of 18.8% more than the national average. These job titles also find higher than average salaries in New York, New York (17.0% more) and Denver, Colorado (7.6% more). The lowest salaries can be found in Dallas, Texas (6.4% less), Atlanta, Georgia (2.5% less) and Houston, Texas (1.2% less).

Years of Experience

This data is based on 121 survey responses.
Entry Level
9.1%
Early Career
46.3%
Mid Career
21.5%
Experienced
17.4%
Late Career
5.8%