Average Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) Skills Hourly Pay in Chicago, Illinois

$20.77
Avg. Hourly RateShow Salary
$4,500
Bonus
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The average hourly pay for a Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills in Chicago, Illinois is $20.77.
10%
$15.57
MEDIAN
$20.77
90%
$27.23
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United States (change)
Hourly Rate
$16 - $27
Bonus
$0 - $4,500
Total Pay
$35,234 - $66,364
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What Do Support Technician, Information Technology (IT)s Do?

Support Technician, Information Technology (IT) Tasks
  • Install, update, and repair software on organization systems.
  • Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
  • Respond to requests for new or configured hardware or software, and keep inventory up to date.
  • Troubleshoot hardware and software problems, logging problems and documenting fixes.

Support Technician, Information Technology (IT) Job Listings

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What Are Popular Skills for Support Technician, Information Technology (IT)s?

Skills that pay less than market rate include Customer Service, Systems Troubleshooting, Computer Hardware Technician, Help Desk / Desktop Support and Information Technology (IT) Support.

What is the Pay by Experience Level for Support Technician, Information Technology (IT)s?

An early career Support Technician, Information Technology (IT) with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $20.18 based on 12 salaries. A mid-career Support Technician, Information Technology (IT) with 5-9 years of experience earns an average total compensation of $20.66 based on 10 salaries. An experienced Support Technician, Information Technology (IT) with 10-19 years of experience earns an average total compensation of $22.32 based on 5 salaries.
Employees with Support Technician, Information Technology (IT) in their job title in San Diego, California earn an average of 24.8% more than the national average. These job titles also find higher than average salaries in Dallas, Texas (19.3% more) and Seattle, Washington (2.8% more). The lowest salaries can be found in New York, New York (8.5% less), Houston, Texas (5.4% less) and Atlanta, Georgia (4.8% less).

Years of Experience

This data is based on 27 survey responses.
Early Career
44.4%
Mid Career
37.0%
Experienced
18.5%