Average Support Technician, Information Technology (IT) with Systems Troubleshooting Skills Salary in Chicago, Illinois

$42,841
Avg. SalaryShow Hourly Rate
$1,250
Bonus
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The average salary for a Support Technician, Information Technology (IT) with Systems Troubleshooting skills in Chicago, Illinois is $42,841.
10%
$33k
MEDIAN
$43k
90%
$64k
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United States (change)
Salary
$33k - $64k
Bonus
$994 - $2k
Total Pay
$33k - $63k
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Job Description for Support Technician, Information Technology (IT)

Support Technician, Information Technology (IT) Tasks
  • Install, update, and repair software on organization systems.
  • Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
  • Respond to requests for new or configured hardware or software, and keep inventory up to date.
  • Troubleshoot hardware and software problems, logging problems and documenting fixes.

Support Technician, Information Technology (IT) Job Listings

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Popular Skills for Support Technician, Information Technology (IT)

Skills in Information Technology (IT) Support, Help Desk / Desktop Support, Computer Hardware Technician, Help Desk / Desktop Support (Tier 2) and Customer Service are correlated to pay that is above average.

Pay by Experience Level for Support Technician, Information Technology (IT)

An early career Support Technician, Information Technology (IT) with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $41,978 based on 18 salaries. A mid-career Support Technician, Information Technology (IT) with 5-9 years of experience earns an average total compensation of $45,000 based on 5 salaries. An experienced Support Technician, Information Technology (IT) with 10-19 years of experience earns an average total compensation of $55,000 based on 5 salaries.
Employees with Support Technician, Information Technology (IT) in their job title in Phoenix, Arizona earn an average of 45.8% more than the national average. These job titles also find higher than average salaries in Atlanta, Georgia (25.5% more) and New York, New York (24.1% more). The lowest salaries can be found in Dallas, Texas (9.2% less).

Years of Experience

This data is based on 28 survey responses.
Early Career
64.3%
Mid Career
17.9%
Experienced
17.9%