Average Technical Support Manager with Customer Relationship Management (CRM) Skills Salary in Charlotte, North Carolina

$91,563
Avg. Base Salary (USD)
25%
$70k
MEDIAN
$92k
75%
$102k

The average salary for a Technical Support Manager is $91,563

Base Salary
$70k - $102k
Total Pay
$70k - $107k
Is Average Technical Support Manager with Customer Relationship Management (CRM) Skills Salary in Charlotte, North Carolina your job title? Find out what you should be paid
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What Do Technical Support Managers Do?

Technical Support Manager Tasks
  • Perform analyses, create reports, and implement emergency plans.
  • Participate in root cause analysis and communicate findings to customers.
  • Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
  • Oversee daily operations, including schedules, escalations, and reporting.
  • Maintain performance metrics and survey targets for quality service delivery.
Find your market worth – how it works:

Gender Breakdown

Male
80.0%
Female
20.0%
This data is based on 5 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

80%

Dental

80%

Vision

80%

None

20%