Average Technical Support Manager Salary in Charlotte, North Carolina

$99,034
Avg. Base Salary (USD)
10%
$58k
MEDIAN
$99k
90%
$151k

The average salary for a Technical Support Manager is $99,034

Base Salary
$58k - $151k
Bonus
$4k - $30k
Total Pay
$59k - $181k
Is Average Technical Support Manager Salary in Charlotte, North Carolina your job title? Find out what you should be paid
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What is the Pay by Experience Level for Technical Support Managers?

What Do Technical Support Managers Do?

Technical Support Manager Tasks
  • Perform analyses, create reports, and implement emergency plans.
  • Participate in root cause analysis and communicate findings to customers.
  • Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
  • Oversee daily operations, including schedules, escalations, and reporting.
  • Maintain performance metrics and survey targets for quality service delivery.
Find your market worth – how it works:

Gender Breakdown

Male
92.3%
Female
7.7%
This data is based on 13 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

88%

Dental

81%

Vision

63%

None

6%