Avg. Base Salary (USD)
The average salary for a Technical Support Representative is $46,000 in 2023
What Do Technical Support Representatives Do?
Technical support representatives, also known as tech support reps, are responsible for providing customer service to individuals or companies and helping them troubleshoot technical difficulties. Technical support representatives can vary in location, but many work in call centers. Those who take incoming calls assist customers in resolving problems with their computers, Internet, phones, networks, etc. Other technical support representatives not in call centers may visit the customer directly …Read more
- Help customers identify and resolve problems with products by phone, through e-mail, or in person.
- Escalate complex problems to appropriate staff member or department.
- Guide customers through the installation and updating of software and hardware.
FAQs About Technical Support Representatives
What is the highest pay for Technical Support Representatives in Lincoln?
Our data indicates that the highest pay for a Technical Support Representative in Lincoln is $NaN / year
What is the lowest pay for Technical Support Representatives in Lincoln?
Our data indicates that the lowest pay for a Technical Support Representative in Lincoln is $NaN / year
How can Technical Support Representatives increase their salary?
Increasing your pay as a Technical Support Representative is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Technical Support Representative that oversees more junior Technical Support Representatives, this experience can increase the likelihood to earn more.