Avg. Base Salary (ZAR)
The average salary for an Application Support Specialist is R327,906
What is the Pay by Experience Level for Application Support Specialists?
An early career Application Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of R294,056 based on 62 salaries. A mid-career Application Support Specialist with 5-9 years of experience earns an average total compensation of R408,112 based on 51 salaries. …Read more
What Do Application Support Specialists Do?
An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications.
They likely work at a "help desk" in an office environment. This often involves heavy telephone traffic, although the specialist may be assisting customers through emails and messaging as …Read more
- Provide expertise and technical knowledge about an application or suite of applications.
- Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.
- Train users on specific applications and document creation.
- Maintain, troubleshoot, and repair computer systems, including remote installations.