The average salary for an Application Support Specialist in South Africa is R325,052.
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R185k - R561k
R7k - R54k
R11k - R130k
R184k - R581k
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Job Description for Application Support Specialist
An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications. They likely work at a "help desk" in an office environment. This often involves heavy telephone traffic, although the specialist may be assisting customers through emails and messaging as well.…Read more
Application Support Specialist Tasks
- Provide expertise and technical knowledge about an application or suite of applications.
- Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.
- Train users on specific applications and document creation.
- Maintain, troubleshoot, and repair computer systems, including remote installations.
Application Support Specialist Job Listings
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Popular Skills for Application Support Specialist
Skills in Product Support, Systems Troubleshooting and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include SQL and Information Technology (IT) Support.
Pay by Experience Level for Application Support Specialist
An early career Application Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of R295,257 based on 63 salaries. A mid-career Application Support Specialist with 5-9 years of experience earns an average total compensation of R366,880 based on 60 salaries. An experienced Application Support Specialist with 10-19 years of experience earns an average total compensation of R436,800 based on 29 salaries.
Years of Experience
This data is based on 152 survey responses.
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