▼22%
R41.50
Avg. Base Hourly Rate (ZAR)
/ hour
Avg. Base Hourly Rate (ZAR)
25%
ZAR 31.44
MEDIAN
ZAR 41.50
75%
ZAR 49.58
The average hourly pay for a Customer Service Agent is R41.50 in 2026
Hourly Rate
R31 - R50
Bonus
R2k - R12k
Total Pay
R48k - R349k
Is Average Customer Service Agent with Sales Skills Hourly Pay in South Africa your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Customer Service Agents?
▼100%
What Do Customer Service Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Agent
Medical
38%
None
63%
Gender Breakdown for Customer Service Agents
Female
87.5%
Male
12.5%
This data is based on 8 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Agents
What is the highest pay for Customer Service Agents in Cape Town?
Our data indicates that the highest pay for a Customer Service Agent in Cape Town is ZARNaN / hour
What is the lowest pay for Customer Service Agents in Cape Town?
Our data indicates that the lowest pay for a Customer Service Agent in Cape Town is ZARNaN / hour
How can Customer Service Agents increase their salary?
Increasing your pay as a Customer Service Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Agent that oversees more junior Customer Service Agents, this experience can increase the likelihood to earn more.