The average salary for a Help Desk Technician in South Africa is R116,761.
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R61k - R275k
R986 - R20k
R983 - R7k
R67k - R269k
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Job Description for Help Desk Technician
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
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Popular Skills for Help Desk Technician
Help Desk / Desktop Support
Skills in Help Desk / Desktop Support, Customer Service and Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 1) and Information Technology (IT) Support.
Pay by Experience Level for Help Desk Technician
An entry-level Help Desk Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of R85,459 based on 9 salaries. An early career Help Desk Technician with 1-4 years of experience earns an average total compensation of R109,589 based on 155 salaries. A mid-career Help Desk Technician with 5-9 years of experience earns an average total compensation of R162,113 based on 36 salaries. An experienced Help Desk Technician with 10-19 years of experience earns an average total compensation of R295,946 based on 13 salaries.
Years of Experience
This data is based on 213 survey responses.
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