Avg. Base Salary (ZAR)
The average salary for a Help Desk Technician is R101,876
What is the Pay by Experience Level for Help Desk Technicians?
An early career Help Desk Technician with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of R98,272 based on 49 salaries. A mid-career Help Desk Technician with 5-9 years of experience earns an average total compensation of R131,695 based on 5 salaries.
What Do Help Desk Technicians Do?
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more