Average Software Support Specialist Salary in South Africa

R200,507
Avg. Salary
R14,874
Bonus
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The average salary for a Software Support Specialist in South Africa is R200,507.
10%
R126k
MEDIAN
R201k
90%
R472k
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United States (change)
Salary
R126k - R472k
Bonus
R-3 - R31k
Total Pay
R145k - R473k

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Job Description for Software Support Specialist

Software Support Specialist Tasks
  • Document and track issues in software and hardware operation.
  • Provide training and documentation for trending issues.
  • Coordinate efforts with other teams and teammates to resolve issues quickly.
  • Perform root cause analysis for each issue, escalating as necessary.

Software Support Specialist Job Listings

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Popular Skills for Software Support Specialist

Skills in Software Knowledge, Information Technology (IT) Support, Software Installation & Upgrade and Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.

Pay by Experience Level for Software Support Specialist

An early career Software Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of R183,126 based on 18 salaries. A mid-career Software Support Specialist with 5-9 years of experience earns an average total compensation of R327,500 based on 6 salaries.

Years of Experience

This data is based on 24 survey responses.
Early Career
75.0%
Mid Career
25.0%