Admissions coordinators are primarily responsible for screening individuals in a variety of medical professions, where they do intake for patients. They also keep up with the intake needs of current clients. The work includes not only deciding whether or not the individuals qualify for admission, but also the type of care that they require. Once the type of care is decided, it is the admission coordinator's duty to facilitate getting the patient access to necessary services. They work closely with administrators to provide individuals with the best options available. Admission coordinators also maintain communication between their organization and the patient's referrals and family. They are also responsible for maintaining all the documentation involved with the intake process. Admissions coordinators may also be responsible for giving walk-in and referral tours of a facility. They collect information from potential clients and direct them through the facility to give the potential clients a feel for the services provided.
In a medical setting, admissions coordinators are generally registered nurses or a therapist with a master's degree. Clerical admissions coordinators may also work under the RN staff, though do not process a nursing degree themselves. It is crucial that admission coordinators have knowledge of the admissions process and be familiar with programs such as Medicare and Medicaid. They are expected to be courteous and prompt, as well as adhere to strict hygiene protocols. Admission coordinators also need to have good communication skills, as they work one on one with individuals on a daily basis. They should be able to multitask, be detail oriented, and be efficient with their work.
Admissions Coordinator Tasks
- Meet with newly enrolled people to review forms and explain the enrollment and planning process.
- Assist in all admissions special events.
- Assist with the collection of all paperwork by responding to specific questions during the form completion process.