Branch managers for home medical companies are in charge of managing all aspects of their branch, including staff, vendor relationships, and increasing profits for their organization. They lead branch staff to reach all company objectives in a timely manner, conduct personnel interviews and make hiring decisions, review marketing initiatives, and approve media buys. They are responsible for overseeing day-to-day operations of their home medical company, including supervising ordering new inventory as required. Branch managers need to provide excellent customer service to all existing and prospective customers, as well as follow all safety and privacy regulations.
Branch managers of home medical companies must communicate with higher-level managers, create schedules for home medical personnel, and help build company profits by increasing brand loyalty and customer satisfaction. These managers must work to successfully implement operational actions, as well budgeting, marketing, and expenses plans. They participate in employee training sessions and use their leadership skills to facilitate and host company events. They record and review various branch operations and write detailed reports as required. These managers also conduct periodic performance appraisals and promote personnel.
A bachelor's degree in a related field is required for this position. Previous experience - including in a managerial capacity - is generally required or preferred as well. Industry and leadership certifications may be beneficial. Branch managers of home medical companies must possess strong communication skills.
Branch Manager, Home Medical Company Tasks
Oversee day-to-day operational activities of the branch site.
Manage the selection, training and development of staff.
Supervise staff and give technical direction.
Ensure equipment and services are in compliance with professional and safety standards, state and federal regulatory requirements.