Casino Shift Manager Salary
Casino Shift Managers in the United States are often veterans in their line of work, with over one-half bringing more than 10 years of experience to the table. Salaries slide in at $50K per year on average but can range from $31K to $71K per year. Geographic location and career length each impact pay for this group, with the former having the largest influence. The majority of workers are highly satisfied with their job. Male Casino Shift Managers are more prevalent than women among those who took the survey — 66 percent of professionals. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. The data for this snapshot was collected from individuals who took PayScale's salary survey.
Job Description for Casino Shift Manager
Casino shift managers are responsible for overseeing a casino's general operations and work schedules during their shifts; this position is supervisory in nature and often referred to as the "assistant manager." and it is supervisory in nature. Casino shift managers work within the casino, either in an office or on the floor to circulate among tables and observe customers and employees. Hours and shifts for this position vary greatly, as many casinos are open twenty-four hours. Formal education is not strictly required, but this person should have prior experience in the field and a great deal of knowledge of casino games and procedures.Read More...
A casino shift manager will have a wide array of duties, including: supervising all activities on the casino floor; ensuring accordance with company procedures and adherence to management policy; enforcing gaming regulations; verifying and signing credits; handling all irregularities or customer service issues; supervising cash drops; counting table games; recognizing and reporting any suspicious activity; approving employee schedules; conducting meetings; and writing reports.
Those in this position should be knowledgeable of, and able to recognize, any forms of cheating within the casino. Of course, they must have in-depth knowledge of casino games and dealer procedures, as well as expert customer service and communication skills. Natural leadership skills are also essential.
Casino Shift Manager Tasks
- Review staffing needs and adjust staffing levels according to level of demand.
- Ensure all areas follow casino and external policies and regulations.
- Assist managers and supervisors to streamline operations and promote the highest quality of service.
- Coordinate, lead, and encourage employees and resolve team issues.
Casino Shift Manager Job Listings
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Pay by Experience Level for Casino Shift Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Casino Shift Managers, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Salaries for the relatively untried average out to around $44K, but survey participants with five to 10 years of experience earn a significantly higher median of $50K. Casino Shift Managers bring in $51K after working for 10 to 20 years. Veterans who have surpassed the 20-year mark may make only slightly more than those who are navigating the mid-career stage; the more senior group reports median earnings of around $52K.
Key Stats for Casino Shift Manager
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