Cell phone technicians are responsible for repairing cell phones which have malfunctioned and restore them to good operating condition. Knowledge of the hardware and software of various cell phone models is important in this position, and the ability to read blueprints and manuals is also necessary.
Some troubleshooting may be necessary to resolve problems, such as through functionality tests, so problem-solving skills are highly beneficial. These technicians also carry out tasks such as replacing LCD screens, housings, and inner hardware such as wires and circuit boards. Some jobs require cell phone repair technicians to use soldering irons, and strong customer service skills are also important. Some positions also require these technicians to carry out sales which may involve commission, and attention to detail is also important in order to restore cell phones in a functional and aesthetic manner.
Cell phone repair technicians carry out many tasks independently, so it is important to be self-motivated, and some collaboration with other technicians may also be necessary to determine solutions. They may work for companies which manufacture cell phones in order to repair and refurbish these phones, or for a company which focuses primarily on cell phone repair services, while they may also work on a freelance basis. Most jobs require at least a high school diploma with some experience in cell phone repair, and some employers provide on-the-job training.