The chief operating officer (COO) for a non-profit organization participates in financial and business planning for their organization, reviews reports, and offers the chief executive officer (CEO) on financial decisions. The COO will monitor internal procedures and identify the most efficient methods to employ in running the organization on a day to day basis. The COO oversees the regular administration of the offices and the operation of the organization's facilities and equipment. The officer manages the staffing needs of the non-profit organization including job listings, hiring and training new employees, managing employee benefits, and retaining upstanding employees by promoting a good work environment in which people want to stay. The chief operating officer is responsible for looking over financial reports to manage the organization's budget and ensure that everyone is adhering to auditing and accounting policies. A bachelor's degree is required in business, accounting or a related field, and an MBA or master's degree is usually preferred. Several years of experience in a management role, preferably with non-profit, is required.
COOs must have impeccable communication skills in English--both orally and written--as well as a detailed knowledge of financial management and operational goals. Good candidates for COO positions are able to work efficiently and independently with little oversight, and to that end should have fantastic problem-solving skills. Chief operating officers generally work Monday through Friday during business hours, but may be asked to travel or work overtime for special projects. The COO of an organization reports directly to the chief executive officer.
Chief Operating Officer, Non-Profit Organization Tasks
Supervise the daily administration of the organization’s offices and the operation of equipment and facilities.
Monitor internal processes, and identify and employ the most efficient methods of running the organization.
Oversee the staffing of the organization, hiring, training, employee benefits, and the retention of employees.
Participate in financial and business planning, review financial reports, and advise the CEO about financial decisions.
Manage the budgeting process and ensure auditing and accounting policies are followed.