A chief operating officer in a non-profit organization makes sure that an organization’s operations are running smoothly and that they coincide with the company’s mission. Since this is a high-level position, it usually requires having worked many years in the field. The chief operating officer (COO) may work under the chief executive officer to provide advisement. The COO may work with other executives on an executive team.
It is also often necessary to lead several employees and teams, so strong management skills are important. The COO will often have to determine and designate tasks. Planning is an important part of this job, and goals may be set by the COO. These goals should be checked on periodically to monitor progress. The COO may also monitor employees directly, either periodically or daily. The goals may be short-term or long-term, and they often relate to operations, financial areas, marketing, the development of the workforce, compliance to regulation and laws, technology, risks, and improvement of quality. Policies and operation methods that are not working well may be noted, and changes may be suggested by the COO. Hiring and promoting duties may be involved in this job, in order to maintain a highly efficient executive work team.
Usually, a bachelor’s or a master’s degree is needed that concentrates in the relevant field, and it is often accompanied by another degree in business management or a related field.
Chief Operating Officer, Non-Profit Organization Tasks
Supervise the daily administration of the organization’s offices and the operation of equipment and facilities.
Monitor internal processes, and identify and employ the most efficient methods of running the organization.
Oversee the staffing of the organization, hiring, training, employee benefits, and the retention of employees.
Participate in financial and business planning, review financial reports, and advise the CEO about financial decisions.
Manage the budgeting process and ensure auditing and accounting policies are followed.