Client Support Manager Salary

Client Support Managers in the United States take home an average $60K annually. Compensation ranges from $38K on the lower end to $81K per year on the higher end. Geographic location is the biggest factor affecting pay for this group, followed by experience level. Most report receiving medical coverage from their employers and the larger part collect dental insurance. Most Client Support Managers are fairly content with their jobs, and work satisfaction falls in line with the national average. Women make up a slight majority of Client Support Managers (57 percent) survey respondents. The data for this snapshot was collected from individuals who took PayScale's salary survey.
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$40,443 - $77,709
$40K
$60K
$78K
MEDIAN: $59,753
10%
50%
90%

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$16.00 - $24.00
$18
MEDIAN: $18.31
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$40,443 - $77,709  
   
Bonus
$0.00 - $9,100  
Profit Sharing
$4,250  
Commission
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,481 - $81,261  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 61
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$18.31  
   
Overtime
$27.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $9,100  
   
Commission
$0.00  
Profit Sharing
$4,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,481 - $81,261  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 9

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United States (change)

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Job Description for Client Support Manager

A client support manager is in charge of coordinating the delivery of services to their clients, as well as assisting with general business development and client management. They may be in charge of setting up a customer service policy for their company. These professionals may also be responsible for developing a general process for support procedures, tracking company and business shipments, and dealing with sales, transportation services, and other factors related to client support. Employers may have relevant client support-related targets that these managers must meet over the course of the day, week, and/or month. Client support managers generally work full time, and there are generally minimal physical requirements in this position. Overtime and work outside of business hours may be needed depending on the employer's requirements.

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Client Support Manager Tasks

  • Track and record client inquiries, and provide root cause analysis.
  • Prepare formal responses to recommendations, inquiries, and questions.
  • Review actual results compared to forecast and assess the list of outstanding action items.

Client Support Manager Job Listings

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Pay by Experience Level for Client Support Manager

Pay by Experience for a Client Support Manager has a positive trend. An entry-level Client Support Manager with less than 5 years of experience can expect to earn an average total compensation of $51,000 based on 35 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Support Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $60,000 based on 27 salaries. An experienced Client Support Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $66,000 based on 20 salaries. A Client Support Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $85,000 based on 5 salaries.

Related Job Salaries

Key Stats for Client Support Manager

Gender

Female
58 %
Male
43 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.
Less than 1 year
1%
1-4 years
40%
5-9 years
27%
10-19 years
26%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Client Support Manager Salaries

Late-Career
▲44%

Experienced
▲11%

Mid-Career
▲2%

National Average
$59,000

▼13%

Skills That Affect Client Support Manager Salaries

People Management
▲35%

Client Interaction
▲22%

Customer Relationship Management (CRM)
▲10%

National Average
$59,000


Customer Relations
▼19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.

Gender

Female
58 %
Male
43 %

Years of Experience

Less than 1 year
1%
1-4 years
40%
5-9 years
27%
10-19 years
26%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 64%
vision benefits
Vision: 64%
no benefits
None: 14%
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