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Client Support Manager Salary

Client Support Managers in the United States take home an average $60K annually. Career length is the biggest factor affecting pay for this group, followed by geography. Men make up a slight majority of Client Support Managers (51 percent) who responded to the survey. Medical benefits are awarded to most, and a strong majority earn dental coverage. Job satisfaction is reported as high by the vast majority of workers. The figures in this rundown are based on the results of PayScale's salary questionnaire.
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$33,981 - $94,885
(Median)
$34K
$60K
$95K
MEDIAN: $59,655
10%
50%
90%

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$17.22 - $46.36
(Median)
$17
$23
$46
MEDIAN: $22.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$34K$68K$102K
Salary
$33,981 - $94,885  
   
Bonus
$99.33 - $10,326  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,363 - $99,060  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 132
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$17.22 - $46.36  
   
Overtime
$26.10 - $37.25  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$99.33 - $10,326  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,363 - $99,060  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 11

Find Out Exactly What You Should Be Paid

United States (change)


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Job Description for Client Support Manager

A client support manager is in charge of coordinating the delivery of services to their clients, as well as assisting with general business development and client management. They may be in charge of setting up a customer service policy for their company. These professionals may also be responsible for developing a general process for support procedures, tracking company and business shipments, and dealing with sales, transportation services, and other factors related to client support. Employers may have relevant client support-related targets that these managers must meet over the course of the day, week, and/or month. Client support managers generally work full time, and there are generally minimal physical requirements in this position. Overtime and work outside of business hours may be needed depending on the employer's requirements.

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Client Support Manager Tasks

  • Review actual results compared to forecast and assess the list of outstanding action items.
  • Prepare formal responses to recommendations, inquiries, and questions.
  • Track and record client inquiries, and provide root cause analysis.

Client Support Manager Job Listings

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Client Support Managers note just a narrow range of job skills. Fortunate workers who know People Management can expect a significant pay bump, scoring salaries 31 percent above average. Skills that seem to negatively impact pay include Customer Relationship Management.

Pay by Experience Level for Client Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Client Support Managers generally obtain higher compensation for more plentiful past experience. Workers in their first five years can expect to earn $48K, but people who have been around for five to 10 years earn a noticeably bigger sum of $67K. Client Support Managers who work for 10 to 20 years in their occupation tend to earn about $80K. Client Support Managers with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $90K.

Related Job Salaries

United States (change)

Experience Affects Client Support Manager Salaries

Late-Career
up arrow 50%

Experienced
up arrow 34%

Mid-Career
up arrow 11%

National Average
$60,000

Entry-Level
up arrow 20%

Skills That Affect Client Support Manager Salaries

People Management
up arrow 31%

National Average
$60,000

Project Management
up arrow 2%

Customer Relationship Management (CRM)
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 28 votes.

Gender

Female
49 %
Male
51 %

Years of Experience

Less than 1 year
4%
1-4 years
29%
5-9 years
34%
10-19 years
27%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 75%
vision benefits Vision: 62% employee benefits None: 10%
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