Client Support Manager Salary

Median pay for Client Support Managers in the United States lies in the neighborhood of $58K annually. Compensation ranges from $35K on the lower end to $99K per year on the higher end. Experience level is the biggest factor affecting pay for this group, followed by geography. Men are slightly outnumbered by their female counterparts who answered the questionnaire, who make up a slight majority at 51 percent. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. For the most part, people in this position report moderate levels of job satisfaction. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
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$34,376 - $95,354

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$10.30 - $45.57

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$34K$68K$102K
Salary
$34,376 - $95,354  
   
Bonus
$50.00 - $10,174  
Profit Sharing
$2,000 - $5,500  
Commission
$0.00 - $8,195  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,319 - $99,073  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 139
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$10.30 - $45.57  
   
Overtime
$24.57 - $35.10  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$50.00 - $10,174  
   
Commission
$0.00 - $8,195  
Profit Sharing
$2,000 - $5,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,319 - $99,073  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 13
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Job Description for Client Support Manager

A client support manager is in charge of coordinating the delivery of services to their clients, as well as assisting with general business development and client management. They may be in charge of setting up a customer service policy for their company. These professionals may also be responsible for developing a general process for support procedures, tracking company and business shipments, and dealing with sales, transportation services, and other factors related to client support. Employers may have relevant client support-related targets that these managers must meet over the course of the day, week, and/or month. Client support managers generally work full time, and there are generally minimal physical requirements in this position. Overtime and work outside of business hours may be needed depending on the employer's requirements.

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Client Support Manager Tasks

  • Review actual results compared to forecast and assess the list of outstanding action items.
  • Prepare formal responses to recommendations, inquiries, and questions.
  • Track and record client inquiries, and provide root cause analysis.

Client Support Manager Job Listings

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Client Support Managers note just a narrow range of job skills. Fortunate workers who know People Management can expect a significant pay bump, scoring salaries 32 percent above average. At the other end of the pay range are skills like Customer Relationship Management and Project Management.

Pay by Experience Level for Client Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Client Support Managers with a lot of experience tend to enjoy higher earnings. The average inexperienced worker's salary is approximately $48K, and people with five to 10 years of experience bring in more at around $63K on average. On average, Client Support Managers make $81K following one to two decades on the job. Client Support Managers who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $85K on average.

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Experience Affects Client Support Manager Salaries

Late-Career
up arrow 43%

Experienced
up arrow 37%

Mid-Career
up arrow 5%

National Average
$59,000

Entry-Level
up arrow 19%

Skills That Affect Client Support Manager Salaries

People Management
up arrow 32%

National Average
$59,000

Project Management
up arrow 4%

Customer Relationship Management (CRM)
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 27 votes.

Gender

Female
51 %
Male
49 %

Years of Experience

Less than 1 year
4%
1-4 years
33%
5-9 years
31%
10-19 years
26%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 71%
vision benefits Vision: 61% employee benefits None: 11%
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