Client Support Manager Salary

Client Support Managers in the United States pull down an average of $60K annually. Experience level is the biggest factor affecting pay for this group, followed by geography. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. Men are slightly outnumbered by their female counterparts who answered the questionnaire, who make up a slight majority at 51 percent. Most workers in this position report moderate levels of job satisfaction. The data in this summary comes from the PayScale salary survey.
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$34,209 - $95,791
(Median)
$34K
$60K
$96K
MEDIAN: $59,509
10%
50%
90%

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$10.21 - $46.00
(Median)
$10
$22
$46
MEDIAN: $22.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$34K$68K$102K
Salary
$34,209 - $95,791  
   
Bonus
$-0.49 - $10,256  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,133 - $99,469  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 136
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$10.21 - $46.00  
   
Overtime
$24.57 - $35.10  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$-0.49 - $10,256  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,133 - $99,469  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 12
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Job Description for Client Support Manager

A client support manager is in charge of coordinating the delivery of services to their clients, as well as assisting with general business development and client management. They may be in charge of setting up a customer service policy for their company. These professionals may also be responsible for developing a general process for support procedures, tracking company and business shipments, and dealing with sales, transportation services, and other factors related to client support. Employers may have relevant client support-related targets that these managers must meet over the course of the day, week, and/or month. Client support managers generally work full time, and there are generally minimal physical requirements in this position. Overtime and work outside of business hours may be needed depending on the employer's requirements.

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Client Support Manager Tasks

  • Review actual results compared to forecast and assess the list of outstanding action items.
  • Prepare formal responses to recommendations, inquiries, and questions.
  • Track and record client inquiries, and provide root cause analysis.

Client Support Manager Job Listings

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Client Support Managers report a narrow range of specific skills. Fortunate workers who know People Management can expect a significant pay bump, scoring salaries 31 percent above average. Skills that pay less than market rate include Customer Relationship Management.

Pay by Experience Level for Client Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


In general, experience and pay appear to be strongly linked; those with more experience usually bring in higher incomes. The average beginner in this position makes around $48K, but folks who have been around for five to 10 years see a markedly higher median salary of $64K. People with 10 to 20 years of experience make an average of about $80K in this role. People who have worked for more than 20 years report a median income of $85K, which is barely higher than the median for folks with 10 to 20 years of experience.

Related Job Salaries

United States (change)

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Experience Affects Client Support Manager Salaries

Late-Career
up arrow 42%

Experienced
up arrow 35%

Mid-Career
up arrow 8%

National Average
$60,000

Entry-Level
up arrow 19%

Skills That Affect Client Support Manager Salaries

People Management
up arrow 31%

National Average
$60,000

Project Management
up arrow 1%

Customer Relationship Management (CRM)
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 26 votes.

Gender

Female
51 %
Male
49 %

Years of Experience

Less than 1 year
4%
1-4 years
30%
5-9 years
32%
10-19 years
27%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 74%
vision benefits Vision: 62% employee benefits None: 11%
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