Client Support Manager Salary

Median pay for Client Support Managers in the United States lies in the neighborhood of $60K per year. Geography and career duration each impact pay for this group, with the former having the largest influence. For the most part, Client Support Managers enjoy their work and report high levels of job satisfaction. Men make up a slight majority of Client Support Managers (52 percent) who responded to the survey. Medical benefits are awarded to a large number, and a fair number earn dental coverage. This report is based on answers to PayScale's salary questionnaire.
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$41,537 - $76,410
$42K
$60K
$76K
MEDIAN: $60,322
10%
50%
90%

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$16.28 - $23.07
$18
MEDIAN: $18.31
50%

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$0$83K
Salary $41,537 - $76,410
Bonus $0.00 - $10,137
Commission $16,705
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,792 - $83,840
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 47
Hourly Data $0$30
Hourly Rate $18.31
Overtime $30.50
Annual Data $0$83K
Bonus $0.00 - $10,137
Commission $16,705
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,792 - $83,840
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 7

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Client Support Manager

A client support manager is in charge of coordinating the delivery of services to their clients, as well as assisting with general business development and client management. They may be in charge of setting up a customer service policy for their company. These professionals may also be responsible for developing a general process for support procedures, tracking company and business shipments, and dealing with sales, transportation services, and other factors related to client support. Employers may have relevant client support-related targets that these managers must meet over the course of the day, week, and/or month. Client support managers generally work full time, and there are generally minimal physical requirements in this position. Overtime and work outside of business hours may be needed depending on the employer's requirements.

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Client Support Manager Tasks

  • Track and record client inquiries, and provide root cause analysis.
  • Prepare formal responses to recommendations, inquiries, and questions.
  • Review actual results compared to forecast and assess the list of outstanding action items.

Client Support Manager Job Listings

Pay by Experience Level for Client Support Manager

Pay by Experience for a Client Support Manager has a positive trend. An entry-level Client Support Manager with less than 5 years of experience can expect to earn an average total compensation of $51,000 based on 35 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Support Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $60,000 based on 27 salaries. An experienced Client Support Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $66,000 based on 20 salaries. A Client Support Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $85,000 based on 5 salaries.

Related Job Salaries

Key Stats for Client Support Manager

Gender

Female
48 %
Male
52 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
2%
1-4 years
37%
5-9 years
30%
10-19 years
24%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Client Support Manager Salaries

Late-Career
▲45%

Experienced
▲12%

Mid-Career
▲2%

National Average
$59,000

▼13%

Skills That Affect Client Support Manager Salaries

People Management
▲36%

Client Interaction
▲22%

Customer Relationship Management (CRM)
▲11%

National Average
$59,000


Customer Relations
▼18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
48 %
Male
52 %

Years of Experience

Less than 1 year
2%
1-4 years
37%
5-9 years
30%
10-19 years
24%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 73%
vision benefits
Vision: 73%
no benefits
None: 11%
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