Median pay for Client Support Managers in the United States lies in the neighborhood of $60K per year. Compensation ranges between $42K and $91K per year. Career length and the particular city each impact pay for this group, with the former having the largest influence. Female Client Support Managers survey participants are more prevalent than men — 63 percent of professionals. Most people in this profession are content with their work, and moderate levels of job satisfaction are reported. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Respondents to the PayScale salary survey provided the data for this report.
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$40,725 - $88,051
(Median)
$41K
$60K
$88K
MEDIAN: $60,298
10%
50%
90%

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$17.27 - $36.36
(Median)
$
$22
$
MEDIAN: $21.00
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Salary
$40,725 - $88,051  
   
Bonus
$0.00 - $10,101  
Profit Sharing
$4,250  
Commission
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$42,212 - $91,079  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 72
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$21.53  
   
Overtime
$25.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $10,101  
   
Commission
$0.00  
Profit Sharing
$4,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$42,212 - $91,079  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 8
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Job Description for Client Support Manager

A client support manager is in charge of coordinating the delivery of services to their clients, as well as assisting with general business development and client management. They may be in charge of setting up a customer service policy for their company. These professionals may also be responsible for developing a general process for support procedures, tracking company and business shipments, and dealing with sales, transportation services, and other factors related to client support. Employers may have relevant client support-related targets that these managers must meet over the course of the day, week, and/or month. Client support managers generally work full time, and there are generally minimal physical requirements in this position. Overtime and work outside of business hours may be needed depending on the employer's requirements.

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Client Support Manager Tasks

  • Review actual results compared to forecast and assess the list of outstanding action items.
  • Prepare formal responses to recommendations, inquiries, and questions.
  • Track and record client inquiries, and provide root cause analysis.

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Pay by Experience Level for Client Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Client Support Managers, extensive experience does not lead to significantly more money. During their first five years in the workforce, individuals in this position earn $58K on average. Survey participants with five to 10 years under their belts see an only a slightly bigger average of $61K. On average, Client Support Managers make $64K following one to two decades on the job. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $85K.

Related Job Salaries

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Experience Affects Client Support Manager Salaries

Late-Career
up arrow 40%

Experienced
up arrow 5%

Mid-Career
0%

National Average
$61,000

Entry-Level
up arrow 4%

Skills That Affect Client Support Manager Salaries

People Management
up arrow 32%

Client Interaction
up arrow 19%

National Average
$61,000

Customer Relationship Management (CRM)
up arrow 3%


Customer Relations
up arrow 19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
3%
1-4 years
34%
5-9 years
29%
10-19 years
29%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 71%
medical benefits
Vision: 71%
dental benefits
None: 13%
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