Client Support Manager Salary

Earnings for Client Support Managers in the United States come in at around $61K per year on average. Earnings sit near $38K on the lower side but can approach $92K per year on the higher side. Experience level and the particular city each impact pay for this group, with the former having the largest influence. There are more female Client Support Managers who answered the questionnaire than male, making up 61 percent. A large number enjoy medical while the greater part get dental coverage. Vision coverage is also available to a majority. Job satisfaction is considered about average by most people in this profession. The data for this snapshot was collected from individuals who took PayScale's salary survey.
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$40,433 - $90,080
$40K
$61K
$90K
MEDIAN: $60,504
10%
50%
90%

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$10.07 - $46.68
$10
$18
$47
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Salary
$40,433 - $90,080  
   
Bonus
$0.00 - $10,304  
Profit Sharing
$4,250  
Commission
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,116 - $92,165  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 67
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$10.07 - $46.68  
   
Overtime
$25.96  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $10,304  
   
Commission
$0.00  
Profit Sharing
$4,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,116 - $92,165  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 10

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United States (change)

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Job Description for Client Support Manager

A client support manager is in charge of coordinating the delivery of services to their clients, as well as assisting with general business development and client management. They may be in charge of setting up a customer service policy for their company. These professionals may also be responsible for developing a general process for support procedures, tracking company and business shipments, and dealing with sales, transportation services, and other factors related to client support. Employers may have relevant client support-related targets that these managers must meet over the course of the day, week, and/or month. Client support managers generally work full time, and there are generally minimal physical requirements in this position. Overtime and work outside of business hours may be needed depending on the employer's requirements.

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Client Support Manager Tasks

  • Track and record client inquiries, and provide root cause analysis.
  • Prepare formal responses to recommendations, inquiries, and questions.
  • Review actual results compared to forecast and assess the list of outstanding action items.

Client Support Manager Job Listings

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Pay by Experience Level for Client Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Client Support Managers with a lot of experience tend to enjoy higher earnings. Relatively untried employees who have less than five years' experience have a median salary of $55K. Those who have been around for five to 10 years can expect to take home more — $61K on average. Client Support Managers see a median salary of $65K after reaching one to two decades on the job. Client Support Managers who have acquired more than 20 years of relevant experience earn significantly more than folks with fewer years on their resumes; the average income in this veteran group is $85K.

Related Job Salaries

Key Stats for Client Support Manager

Gender

Female
61 %
Male
39 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.
Less than 1 year
3%
1-4 years
38%
5-9 years
29%
10-19 years
25%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Client Support Manager Salaries

Late-Career
▲42%

Experienced
▲8%

Mid-Career
▲1%

National Average
$60,000

Entry-Level
▼9%

Skills That Affect Client Support Manager Salaries

People Management
▲33%

Client Interaction
▲20%

National Average
$60,000

Customer Relationship Management (CRM)
▼3%


Customer Relations
▼18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
29%
10-19 years
25%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 68%
vision benefits
Vision: 68%
dental benefits
None: 12%
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