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Client Support Manager Salary

Median pay for Client Support Managers in the United States is around $58K annually. Medical benefits are awarded to most, and a strong majority earn dental coverage. Men make up a slight majority of Client Support Managers (54 percent) who responded to the survey. The majority of workers are highly satisfied with their job. The figures in this rundown are based on the results of PayScale's salary questionnaire.
$33,576 - $91,693
(Median)
34K
41K
58K
76K
92K
MEDIAN: $57,767
10%
25%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$33K$66K$99K
Salary
$33,576 - $91,693  
   
Bonus
$99.33 - $10,151  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,013 - $96,172  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 125
United States (change)

Job Description for Client Support Manager

A client support manager is in charge of coordinating the delivery of services to their clients, as well as assisting with general business development and client management. They may be in charge of setting up a customer service policy for their company. These professionals may also be responsible for developing a general process for support procedures, tracking company and business shipments, and dealing with sales, transportation services, and other factors related to client support. Employers may have relevant client support-related targets that these managers must meet over the course of the day, week, and/or month. Client support managers generally work full time, and there are generally minimal physical requirements in this position. Overtime and work outside of business hours may be needed depending on the employer's requirements.

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Client Support Manager Tasks

  • Review actual results compared to forecast and assess the list of outstanding action items.
  • Prepare formal responses to recommendations, inquiries, and questions.
  • Track and record client inquiries, and provide root cause analysis.

Client Support Manager Job Listings

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Client Support Managers report a narrow range of specific skills. Fortunate workers who know People Management can expect a significant pay bump, scoring salaries 33 percent above average. Skills that seem to negatively impact pay include Customer Relationship Management.

Related Job Salaries

Experience Affects Client Support Manager Salaries

Experienced
up arrow 36%

Mid-Career
up arrow 13%

National Average
$59,000

Entry-Level
up arrow 20%

Skills That Affect Client Support Manager Salaries

People Management
up arrow 33%

Project Management
up arrow 2%

National Average
$59,000

Customer Relationship Management (CRM)
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 27 votes.

Gender

Female
46 %
Male
54 %

Years of Experience

Less than 1 year
4%
1-4 years
30%
5-9 years
33%
10-19 years
28%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 76%
vision benefits Vision: 60% employee benefits None: 9%