Client Support Manager Salary

Earnings for Client Support Managers in the United States come in at around $60K annually on average. Earnings sit near $36K on the lower side but can approach $97K per year on the higher side. Experience level is the biggest factor affecting pay for this group, followed by geography. Medical benefits are awarded to most, and a strong majority earn dental coverage. Most people on this career path report moderate levels of job satisfaction. Women make up a slight majority of Client Support Managers (55 percent) survey respondents. This overview is based on answers to PayScale's salary questionnaire.
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$35,235 - $93,234
(Median)
$35K
$60K
$93K
MEDIAN: $59,950
10%
50%
90%

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$16.48 - $38.13
(Median)
$16
$22
$38
MEDIAN: $21.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$33K$66K$99K
Salary
$35,235 - $93,234  
   
Bonus
$100.67 - $10,284  
Profit Sharing
$5,000  
Commission
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,347 - $97,234  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 155
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$16.48 - $38.13  
   
Overtime
$28.59  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$100.67 - $10,284  
   
Commission
$0.00  
Profit Sharing
$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,347 - $97,234  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 15
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Job Description for Client Support Manager

A client support manager is in charge of coordinating the delivery of services to their clients, as well as assisting with general business development and client management. They may be in charge of setting up a customer service policy for their company. These professionals may also be responsible for developing a general process for support procedures, tracking company and business shipments, and dealing with sales, transportation services, and other factors related to client support. Employers may have relevant client support-related targets that these managers must meet over the course of the day, week, and/or month. Client support managers generally work full time, and there are generally minimal physical requirements in this position. Overtime and work outside of business hours may be needed depending on the employer's requirements.

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Client Support Manager Tasks

  • Review actual results compared to forecast and assess the list of outstanding action items.
  • Prepare formal responses to recommendations, inquiries, and questions.
  • Track and record client inquiries, and provide root cause analysis.

Client Support Manager Job Listings

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Pay by Experience Level for Client Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Client Support Managers who reported more years of relevant experience also reported higher earnings. Relatively untried employees who have less than five years' experience have a median salary of $51K. Those who have been around for five to 10 years can expect to take home more — $63K on average. Client Support Managers bring in $79K after working for 10 to 20 years. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $85K.

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Experience Affects Client Support Manager Salaries

Late-Career
up arrow 40%

Experienced
up arrow 30%

Mid-Career
up arrow 4%

National Average
$61,000

Entry-Level
up arrow 17%

Skills That Affect Client Support Manager Salaries

People Management
up arrow 32%

Client Interaction
up arrow 19%

National Average
$61,000

Project Management
up arrow 4%

Customer Relationship Management (CRM)
up arrow 6%

Customer Relations
up arrow 19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 27 votes.

Gender

Female
55 %
Male
45 %

Years of Experience

Less than 1 year
4%
1-4 years
33%
5-9 years
34%
10-19 years
24%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 74%
medical benefits
Vision: 66%
dental benefits
None: 9%
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