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Client Support Manager Salary

For Client Support Managers, yearly average wages total $59K annually. Job satisfaction for Client Support Managers is high. Men make up a slight majority of Client Support Managers (52 percent) who responded to the survey. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to more than half. This snapshot results from replies to PayScale's salary survey.
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$33,867 - $93,775
(Median)
$34K
$59K
$94K
MEDIAN: $58,973
10%
50%
90%

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$17.11 - $36.75
(Median)
$17
$22
$37
MEDIAN: $22.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$33K$66K$99K
Salary
$33,867 - $93,775  
   
Bonus
$98.63 - $10,166  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,225 - $97,518  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 130
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$17.11 - $36.75  
   
Overtime
$26.10 - $37.25  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$98.63 - $10,166  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,225 - $97,518  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 10

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Job Description for Client Support Manager

A client support manager is in charge of coordinating the delivery of services to their clients, as well as assisting with general business development and client management. They may be in charge of setting up a customer service policy for their company. These professionals may also be responsible for developing a general process for support procedures, tracking company and business shipments, and dealing with sales, transportation services, and other factors related to client support. Employers may have relevant client support-related targets that these managers must meet over the course of the day, week, and/or month. Client support managers generally work full time, and there are generally minimal physical requirements in this position. Overtime and work outside of business hours may be needed depending on the employer's requirements.

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Client Support Manager Tasks

  • Review actual results compared to forecast and assess the list of outstanding action items.
  • Prepare formal responses to recommendations, inquiries, and questions.
  • Track and record client inquiries, and provide root cause analysis.

Client Support Manager Job Listings

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Survey takers who work as Client Support Managers usually report a few specific skills. Fortunate workers who know People Management can expect a significant pay bump, scoring salaries 32 percent above average. Skills that are correlated to lower pay, on the other hand, include Customer Relationship Management.

Related Job Salaries

United States (change)

Experience Affects Client Support Manager Salaries

Experienced
up arrow 35%

Mid-Career
up arrow 12%

National Average
$59,000

Entry-Level
up arrow 20%

Skills That Affect Client Support Manager Salaries

People Management
up arrow 32%

Project Management
up arrow 1%

National Average
$59,000

Customer Relationship Management (CRM)
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 30 votes.

Gender

Female
48 %
Male
52 %

Years of Experience

Less than 1 year
4%
1-4 years
29%
5-9 years
34%
10-19 years
27%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 75%
vision benefits Vision: 61% employee benefits None: 10%