The average pay for a Computer Support Specialist is $42,026 per year. Most people with this job move on to other positions after 20 years in this field.

$30,376 - $61,679
$30K
$42K
$62K
MEDIAN: $42,025
10%
50%
90%

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$12.25 - $24.21
$12
$18
$24
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,376 - $61,679  
   
Bonus
$0.00 - $2,061  
Profit Sharing
$900  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,002 - $57,255  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 168
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.25 - $24.21  
   
Overtime
$22.10 - $36.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $2,061  
   
Profit Sharing
$900  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,002 - $57,255  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 158

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Computer Support Specialist

A computer support specialist helps users that are having problems with software, computers, printers, scanners, and other computer components. They generally assist companies or provide in-house support but some also provide support to external individuals as well. The computer support specialist may provide help over the phone, through chat, via email, and/or in person. Their typical duties include supporting common business and productivity software, as well as assisting callers with requests for information and repair and support requests. They also answer recommend changes or updates in programming and training as needed. Additionally, computer support specialists develop and help maintain required technical documentation.

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Computer Support Specialist Tasks

  • Install and configure all required software in accordance to the predefined hardware deployment schedule.
  • Assist with developing desktop training documentation.
  • Perform backups and restores for end user PCs on a routine basis.
  • Maintain hardware and software inventory database.
  • Troubleshoot and resolve any problems associated with desktop computing.

Common Career Paths for Computer Support Specialist


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Computer Support Specialist Job Listings

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Popular Skills for Computer Support Specialist

Pay by Experience Level for Computer Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Key Stats for Computer Support Specialist

Gender

Female
16 %
Male
84 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 40 votes.
Less than 1 year
5%
1-4 years
42%
5-9 years
27%
10-19 years
21%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Computer Support Specialist Salaries




National Average
$40,000


Skills That Affect Computer Support Specialist Salaries

Help Desk / Desktop Support (Tier 2)
up arrow 2%

National Average
$40,000

Network Support
up arrow 1%

Information Technology (IT) Support
up arrow 2%

Computer Hardware Technician
up arrow 3%

Windows Support
up arrow 4%


Customer Service
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 40 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
5%
1-4 years
42%
5-9 years
27%
10-19 years
21%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 71%
vision benefits
Vision: 60%
dental benefits
None: 16%
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