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Computer Support Specialist Salary

The average pay for a Computer Support Specialist is $40,840 per year. Most people with this job move on to other positions after 20 years in this field.
$30,630 - $54,891
(Median)
$31K
$41K
$55K
MEDIAN: $40,840
10%
50%
90%

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$12.04 - $24.39
(Median)
$12
$17
$24
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$30,630 - $54,891  
   
Bonus
$0.00 - $4,859  
Profit Sharing
$491.32 - $1,032  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,965 - $54,173  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 363
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$12.04 - $24.39  
   
Overtime
$17.61 - $32.98  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $4,859  
   
Profit Sharing
$491.32 - $1,032  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,965 - $54,173  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 271
United States (change)

Job Description for Computer Support Specialist

A computer support specialist helps users that are having problems with software, computers, printers, scanners, and other computer components. They generally assist companies or provide in-house support but some also provide support to external individuals as well. The computer support specialist may provide help over the phone, through chat, via email, and/or in person. Their typical duties include supporting common business and productivity software, as well as assisting callers with requests for information and repair and support requests. They also answer recommend changes or updates in programming and training as needed. Additionally, computer support specialists develop and help maintain required technical documentation.

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Computer Support Specialist Tasks

  • Maintain hardware and software inventory database.
  • Troubleshoot and resolve any problems associated with desktop computing.
  • Perform backups and restores for end user PCs on a routine basis.
  • Install and configure all required software in accordance to the predefined hardware deployment schedule.
  • Assist with developing desktop training documentation.

Common Career Paths for Computer Support Specialist


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Computer Support Specialist Job Listings

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Popular Skills for Computer Support Specialist

Pay by Experience Level for Computer Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Experience Affects Computer Support Specialist Salaries

Late-Career
up arrow 23%



National Average
$40,000


Skills That Affect Computer Support Specialist Salaries

Help Desk / Desktop Support (Tier 2)
0%

National Average
$40,000

Help Desk / Desktop Support
up arrow 3%

Information Technology (IT) Support
up arrow 4%

Windows Support
up arrow 4%



Customer Service
up arrow 8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 153 votes.

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
5%
1-4 years
44%
5-9 years
23%
10-19 years
24%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 72%
vision benefits Vision: 60% employee benefits None: 14%