A Computer Support Technician earns an average wage of $16.39 per hour. People in this job generally don't have more than 20 years' experience.
Computer Support Technician Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$27,596 - $54,540
(Median)
28K
39K
47K
55K
MEDIAN: $39,140
10%
50%
75%
90%
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Computer Support Technician Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.13 - $24.45
(Median)
11
14
16
20
24
MEDIAN: $16.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$27,596 - $54,540  
   
Bonus
$0.00 - $2,067  
Profit Sharing
$217.94 - $6,608  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,791 - $53,943  
PayScale
Country: United States | Currency: USD | Updated: 17 Apr 2014 | Individuals Reporting: 942
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$11.13 - $24.45  
   
Overtime
$16.44 - $38.61  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $2,067  
   
Profit Sharing
$217.94 - $6,608  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,791 - $53,943  
PayScale
Country: United States | Currency: USD | Updated: 17 Apr 2014 | Individuals Reporting: 942
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Job Description for Computer Support Technician
A computer support technician helps to maintain the usability of a business or organization’s information technology (IT) hardware assets. In many situations, this means working with desktop and laptop computers to make sure they operate as needed by a company’s employees. They work with the employees to help resolve any hardware operation problems to keep the employee working at optimal levels. In high-end IT work, support technicians also ensure that mainframes, dedicated server computers, and related technology remain online and operating as intended.
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Computer Support Technician Tasks
  • Document technical requirements, usage procedures, and common problem fixes.
  • Set up, design, configure, and maintain software and associated equipment.
  • Provide technical support and customer service to software users.
  • Open tickets, troubleshoot problems, and diagnose issues in order to resolve them and close tickets.
Popular Skills for Computer Support Technician
Pay by Experience Level for Computer Support Technician
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
San Francisco
up arrow 39%
Atlanta
up arrow 20%
Houston
up arrow 4%
National Average
$37,000
Portland
up arrow 2%
Austin
up arrow 23%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Computer Support Technician Salaries

National Average
$37,000

Skills That Affect Computer Support Technician Salaries

Computer Hardware Technician
0%
National Average
$37,000
Software Installation & Upgrade
up arrow 1%
PC Support
up arrow 2%
Troubleshooting
up arrow 4%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 189 votes.
Gender
Female
14%
female alumni
 
Male
86%
male alumni
Years of Experience
Less than 1 year
3%
1-4 years
40%
5-9 years
28%
10-19 years
24%
20 years or more
5%
Common Health Benefits
medical benefits Medical: 76% dental benefits Dental: 64%
vision benefits Vision: 51% employee benefits None: 22%
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