Computer Support Technician Salary

Computer Support Technicians in the United States take home an average $17.81 per hour. Geography is the biggest factor affecting pay for this group, followed by experience level. A strong majority enjoy medical while the greater part get dental coverage. Vision coverage is also available to a majority. Most workers in this position report high levels of job satisfaction. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$29,892 - $59,465
$30K
$40K
$59K
MEDIAN: $39,789
10%
50%
90%

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$12.19 - $25.70
$12
$18
$26
MEDIAN: $18.13
10%
50%
90%

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$0$59K
Salary $29,892 - $59,465
Bonus $0.00 - $3,091
Profit Sharing $664
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,128 - $57,698
  • Country: United States
  • Currency: USD
  • Updated: 12 Sep 2017
  • Individuals Reporting: 123
Hourly Data $0$42
Hourly Rate $12.19 - $25.70
Overtime $20.08 - $42.77
Annual Data $0$57K
Bonus $0.00 - $3,091
Profit Sharing $664
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,128 - $57,698
  • Country: United States
  • Currency: USD
  • Updated: 12 Sep 2017
  • Individuals Reporting: 131

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Computer Support Technician

A computer support technician helps to maintain the usability of a business or organization’s information technology (IT) hardware assets. In many situations, this means working with desktop and laptop computers to make sure they operate as needed by a company’s employees. They work with the employees to help resolve any hardware operation problems to keep the employee working at optimal levels. In high-end IT work, support technicians also ensure that mainframes, dedicated server computers, and related technology remain online and operating as intended.

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Computer Support Technician Tasks

  • Provide technical support and customer service to software users.
  • Open tickets, troubleshoot problems, and diagnose issues in order to resolve them and close tickets.
  • Document technical requirements, usage procedures, and common problem fixes.
  • Set up, design, configure, and maintain software and associated equipment.

Common Career Paths for Computer Support Technician


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Computer Support Technicians who move on to become Systems Administrators may enjoy significant pay raises, as Systems Administrators get paid an average of $56K per year. Computer Support Technicians typically move into roles as Network System Administrators or Network Administrators, and those positions pay $13K more and $15K more, respectively.

Computer Support Technician Job Listings

Popular Skills for Computer Support Technician


Computer Support Technicians report using a deep pool of skills on the job. Most notably, skills in Windows NT / 2000 / XP Networking, Help Desk / Desktop Support, Microsoft Office, and Customer Service are correlated to pay that is above average. At the other end of the pay range are skills like Help Desk / Desktop Support, Software Knowledge, and Software Installation & Upgrade. Most people who know Computer Hardware Technician also know Troubleshooting and PC Support.

Pay by Experience Level for Computer Support Technician

Pay by Experience for a Computer Support Technician has a positive trend. An entry-level Computer Support Technician with less than 5 years of experience can expect to earn an average total compensation of $36,000 based on 205 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Computer Support Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $40,000 based on 106 salaries. An experienced Computer Support Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $45,000 based on 83 salaries. A Computer Support Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $55,000 based on 16 salaries.

Computer Support Technician Reviews

Q: What is it like working as a Computer Support Technician?

Computer Support Technician in Portland:
"You wear many hats."
Pros: If you always like to learn new things and wear many hats then this Jon is right for you!
Cons: There really is not very much to be considered bad.

Computer Support Technician in Reynoldsburg:
"It is Fun an Challenging."
Pros: Solving computer issues and working with others.
Cons: The travel.

Related Job Salaries

Key Stats for Computer Support Technician

Gender

Female
11 %
Male
89 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 59 votes.
Less than 1 year
5%
1-4 years
41%
5-9 years
25%
10-19 years
23%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Computer Support Technician Salaries

▲40%

▲14%

▲1%

National Average
$39,000

▼8%

Skills That Affect Computer Support Technician Salaries



National Average
$39,000

Microsoft Office
▼1%


▼2%

Customer Service
▼2%






Help Desk / Desktop Support
▼13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 59 votes.

Gender

Female
11 %
Male
89 %

Years of Experience

Less than 1 year
5%
1-4 years
41%
5-9 years
25%
10-19 years
23%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 69%
vision benefits
Vision: 61%
no benefits
None: 20%
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