Corporate travel consultant positions are commonly available at travel agencies, especially those that regularly work with corporate customers. This consultant's job consists of regularly communicating with corporate customers to help book reservations and provide price quotes as requested. This includes determining the best solutions in accordance with company policies and preferences to help maintain customer satisfaction. This also involves carefully maintaining profiles for each client so that they earn points in rewards programs and have any special requests accommodated.
Corporate Travel Consultant Tasks
Resolve travel related problems that client may experience with travel arrangements
Maintain excellent client relations with prompt, accurate responses and excellent telephone and service etiquette.
Assist in arranging and booking all aspects of business travel for corporate clients, booking air, car, train, and hotel reservations for highly complex, multiple destination, international itineraries.
Utilize computer reservation and global distribution systems to arrange travel, preferring vendors that maximize client experience and company profits.