Customer Service Administrator Salary (United States)

A Customer Service Administrator earns an average salary of $40,427 per year. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 20 years in this field. The highest paying skills associated with this job are Customer Relationship Management (CRM) and Microsoft Office.
Customer Service Administrator Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,613 - $59,906
(Median)
31K
40K
49K
60K
MEDIAN: $40,426
10%
50%
75%
90%
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Customer Service Administrator Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.23 - $21.97
(Median)
11
13
16
18
22
MEDIAN: $15.00
10%
25%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$30,613 - $59,906  
   
Bonus
$0.00 - $5,219  
Profit Sharing
$1,250 - $3,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,911 - $58,015  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 270
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$11.23 - $21.97  
   
Overtime
$13.96 - $34.56  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $5,219  
   
Profit Sharing
$1,250 - $3,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,911 - $58,015  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 270
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United States (change)
Years in Field/Career:
Job Description for Customer Service Administrator
A customer service administrator holds a supervisory position, handling customer inquiries and overseeing the needs and requirements of the customer service representatives working in their department. This is normally an office-type position that requires equal parts clerical skill and communications savvy.
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Customer Service Administrator Tasks
  • Document and track instructions for clients, including deadlines, troubleshooting tips, and estimated performance.
  • Communicate frequently with sales team, clients, brokers, manufacturers, and other groups to reach deadlines.
  • Manage client accounts and ensure orders are timely and specifications are met.
  • Track metrics for success, including customer satisfaction.

Customer Service Administrator Job Listings

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Pay by Experience Level for Customer Service Administrator
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Related Job Salaries

Experience Affects Customer Service Administrator Salaries

Late-Career
up arrow 12%
Experienced
up arrow 4%
Mid-Career
up arrow 3%
National Average
$38,000
Entry-Level
up arrow 5%

Skills That Affect Customer Service Administrator Salaries

Customer Relationship Management (CRM)
up arrow 32%
Microsoft Office
up arrow 11%
Oral / Verbal Communication
up arrow 9%
Accounts Receivable
up arrow 8%
National Average
$38,000
Customer Service
up arrow 2%
Data Entry
up arrow 2%
Customer Relations
up arrow 20%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 56 votes.
Gender
Female
81%
female alumni
 
Male
19%
male alumni
Years of Experience
Less than 1 year
2%
1-4 years
42%
5-9 years
23%
10-19 years
25%
20 years or more
7%
Common Health Benefits
medical benefits Medical: 79% dental benefits Dental: 73%
vision benefits Vision: 58% employee benefits None: 16%
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