XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
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$29,653 - $60,085
Country: United States | Currency: USD | Updated: 4 Feb 2012 | Individuals Reporting: 383
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Manages the customer service operations, which deals directly with customers and is the first point of contact. Develops, tracks and reports key performance measurements for the unit. Develops and implements process and procedures to improve operational efficiency. Oversees cross functional work relations that is targeted to resolve issues raised by customers.