Dispatch Manager Salary (United States)

The average salary for a Dispatch Manager is $46,169 per year. People in this job generally don't have more than 20 years' experience.
Dispatch Manager Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,110 - $68,735
(Median)
30K
37K
46K
57K
69K
MEDIAN: $46,169
10%
25%
50%
75%
90%
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Dispatch Manager Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.29 - $22.10
(Median)
10
13
15
20
22
MEDIAN: $15.00
10%
25%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$30,110 - $68,735  
   
Bonus
$0.00 - $8,005  
Profit Sharing
$100.00 - $4,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,220 - $67,840  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 328
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$10.29 - $22.10  
   
Overtime
$13.59 - $33.93  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $8,005  
   
Profit Sharing
$100.00 - $4,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,220 - $67,840  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 328
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Location:
United States (change)
Years in Field/Career:
Job Description for Dispatch Manager
It is essential that dispatchers in 911 call centers are accurate, prompt, and coordinated, to ensure the public safety and maximize rapid responders' effectiveness. The dispatch manager must provide this coordination through effective supervision and ensure the smooth operation of the dispatch process. Additionally, the dispatch manager may need to liaise with the public and emergency departments (such as police and fire services). The dispatch manager is also tasked with personnel issues such as performance evaluation, scheduling, and training. Some employers may require the dispatch manager to prepare and manage departmental budgeting as well.
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Dispatch Manager Tasks
  • Prepare departmental budget and track metrics related to time, requests, cost, and staffing.
  • Hire, train, mentor, and evaluate staff, including setting schedules and developing training programs.
  • Supervise and direct workers, materials, equipment, and service vehicles.
  • Communicate customer needs to work crews, monitor progress, and coordinate responses.
Common Career Paths for Dispatch Manager

Dispatch Manager Job Listings

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Pay by Experience Level for Dispatch Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
Denver
up arrow 21%
National Average
$45,000
Los Angeles
up arrow 2%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Dispatch Manager Salaries

Late-Career
up arrow 20%
Experienced
up arrow 15%
Mid-Career
up arrow 3%
National Average
$45,000
Entry-Level
up arrow 11%

Skills That Affect Dispatch Manager Salaries

National Average
$45,000
Oral / Verbal Communication
up arrow 2%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 61 votes.
Gender
Female
35%
female alumni
 
Male
65%
male alumni
Years of Experience
Less than 1 year
2%
1-4 years
35%
5-9 years
29%
10-19 years
23%
20 years or more
11%
Common Health Benefits
medical benefits Medical: 69% dental benefits Dental: 54%
vision benefits Vision: 44% employee benefits None: 30%
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