The average pay for a Dispatch Manager is $46,592 per year. People in this job generally don't have more than 20 years' experience. A skill in Operations Management is associated with high pay for this job.
Dispatch Manager Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,171 - $67,451
(Median)
30K
38K
47K
57K
67K
MEDIAN: $46,592
10%
25%
50%
75%
90%
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Dispatch Manager Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.22 - $21.96
(Median)
10
13
15
19
22
MEDIAN: $15.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$30,171 - $67,451  
   
Bonus
$0.00 - $6,082  
Profit Sharing
$146.81 - $4,596  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,919 - $66,912  
PayScale
Country: United States | Currency: USD | Updated: 18 Apr 2014 | Individuals Reporting: 331
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$10.22 - $21.96  
   
Overtime
$13.59 - $34.10  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $6,082  
   
Profit Sharing
$146.81 - $4,596  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,919 - $66,912  
PayScale
Country: United States | Currency: USD | Updated: 18 Apr 2014 | Individuals Reporting: 331
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Dispatch Manager Job Listings

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Job Description for Dispatch Manager
It is essential that dispatchers in 911 call centers are accurate, prompt, and coordinated, to ensure the public safety and maximize rapid responders' effectiveness. The dispatch manager must provide this coordination through effective supervision and ensure the smooth operation of the dispatch process. Additionally, the dispatch manager may need to liaise with the public and emergency departments (such as police and fire services). The dispatch manager is also tasked with personnel issues such as performance evaluation, scheduling, and training. Some employers may require the dispatch manager to prepare and manage departmental budgeting as well.
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Dispatch Manager Tasks
  • Prepare departmental budget and track metrics related to time, requests, cost, and staffing.
  • Hire, train, mentor, and evaluate staff, including setting schedules and developing training programs.
  • Supervise and direct workers, materials, equipment, and service vehicles.
  • Communicate customer needs to work crews, monitor progress, and coordinate responses.
Pay by Experience Level for Dispatch Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
Denver
up arrow 19%
National Average
$45,000
Los Angeles
up arrow 1%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Dispatch Manager Salaries

Late-Career
up arrow 18%
Experienced
up arrow 14%
Mid-Career
up arrow 4%
National Average
$45,000
Entry-Level
up arrow 11%

Skills That Affect Dispatch Manager Salaries

Operations Management
up arrow 15%
up arrow 10%
National Average
$45,000
Oral / Verbal Communication
up arrow 2%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 58 votes.
Gender
Female
37%
female alumni
 
Male
63%
male alumni
Years of Experience
Less than 1 year
2%
1-4 years
35%
5-9 years
29%
10-19 years
24%
20 years or more
10%
Common Health Benefits
medical benefits Medical: 69% dental benefits Dental: 54%
vision benefits Vision: 43% employee benefits None: 30%
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