Dry cleaning managers are responsible for overseeing the operation of a dry cleaning facility, be it a small establishment or a plant for industrial dry cleaning. This, of course, is a process which leaves clothes clean and free of wrinkles with methods that do not use water.
This is a management position; in smaller establishments, the manager may be the only person on duty. For the most part, management duties include interviewing and hiring employees and ensuring that they are performing the dry cleaning to acceptable standards, such as sorting laundry correctly, inspecting garments for foreign objects, and setting machines at the right temperatures and with the correct amount of solvents.
Customer service skills are also important in this position. When employees are not performing well, the dry cleaning manager should give them feedback or consider retraining if necessary. Marketing for the business may also be the manager's responsibility in order to gain and maintain loyal clients; this may include handing out advertising materials or even reaching out to potential customers who may need the services.
Dry cleaning managers are always expected to have sufficient knowledge of the dry cleaning business. Working at a dry cleaning establishment will allow a manager to work inside, but there is potential to be exposed to certain chemicals that are involved in the dry cleaning process. Some dry cleaners use equipment which allow them to use organic materials, but most still use PERC.