A fitness club manager oversees the operations of a fitness club. The manager makes sure that employees, such as receptionists, instructors, and personal trainers, are carrying out their duties in accordance with company policies and that they are supplying good customer service. The manager may have to carry out tasks, such as hiring, employee evaluations, and payroll.
The fitness club manager will have to make sure that the club is tidy and free of hazards. When things are not operating as they should, the fitness manager may decide to administer immediate correction or to further employee training. Since the fitness manager represents the club, it may be important to stay fit. The fitness manager also has to create plans and goals, as relating to the development of the club. This includes creating initiatives, in order to increase revenues for the club. Some marketing experience may come in handy, in order to entice customers into spending money at the club.
Since this is a management position, a few years of experience within the field will be expected. Some management experience may also be necessary. This job is usually carried out in an indoor environment. However, the duties involved may require the fitness club manager to be stand or walk for a large part of the shift. The manager may fill in any positions that need assistance. Some positions have minimum physical requirements, such as the abilities to lift heavy items, to stack weights, and to demonstrate exercise movements. Occasionally, a degree in physical education or a related field is required for this position.
Fitness Club Manager Tasks
Direct all aspects of the fitness club, including membership, front desk, facility maintenance, classes, and programs.
Set short and long term goals, plan future improvements and expansion.
Maintain a positive relationship between customers and the fitness club through effective communication and outreach.
Meet with department heads and owner to facilitate communication of objectives, needs, and concerns.
Manage budget to maximize profits, overseeing the payroll and department expenditures.