Front Desk/Receptionist, Medical or Dental Office Salary

Medical or Dental Office Receptionists in the United States are largely women. The group as a whole has a nationwide average of $12.33 per hour for pay. The income range spans the entire spectrum between $9.66 per hour and $16.43. Experience level is the biggest factor affecting pay for this group, followed by geography. Most Medical or Dental Office Receptionists like their work and job satisfaction is high. Just over two-fifths of professionals in this line of work do not receive benefits; however, half report medical coverage and close to a third claim dental coverage as well. The numbers in this rundown were provided by PayScale's salary survey participants.

$21,970 - $38,451
(Median)
$22K
$29K
$38K
MEDIAN: $28,847
10%
50%
90%

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$9.66 - $16.43
(Median)
$9
$12
$16
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$21,970 - $38,451  
   
Bonus
$0.00 - $1,001  
Profit Sharing
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,280 - $35,428  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 33
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.66 - $16.43  
   
Hourly Tips
$0.13  
Overtime
$0.42 - $23.63  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$0.00 - $1,001  
   
Profit Sharing
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,280 - $35,428  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 371
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Job Description for Front Desk/Receptionist, Medical or Dental Office

A front desk receptionist at a medical or dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to operate a telephone switchboard to route calls to the appropriate department, as well as perform clerical duties such as completing correspondence, data entry, and organizing files. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.

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Front Desk/Receptionist, Medical or Dental Office Tasks

  • Answer telephones and direct calls to appropriate staff.
  • Transcribe dictation for a variety of medical reports from physicians.
  • Make travel arrangements for physicians.
  • Receive and route messages and documents to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.

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Popular Skills for Front Desk/Receptionist, Medical or Dental Office


Job skills reported by Medical or Dental Office Receptionists are limited. Those who have experience with Insurance, Customer Service, and Scheduling can expect to be compensated well for these skills. For most people, competency in Customer Service indicates knowledge of Insurance.

Pay by Experience Level for Front Desk/Receptionist, Medical or Dental Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Medical or Dental Office Receptionists, extensive experience does not lead to significantly more money. Folks who are navigating the first five years of their careers have a median salary of approximately $25K in this position. Those who have been around for five to 10 years don't get much more, though; the median salary in that group is $27K. Medical or Dental Office Receptionists bring in $29K after working for 10 to 20 years. As Medical or Dental Office Receptionists reach more than two decades on the job, compensation remains commensurate with experience; the average pay in this group is $32K.

Front Desk/Receptionist, Medical or Dental Office Reviews

What is it like working as a Front Desk/Receptionist, Medical or Dental Office?

Front Desk/Receptionist, Medical or Dental Office in Pittsfield:
"Fast Paced, Interesting And Rewarding."
Pros: Interacting with the patients all day.
Cons: My coworkers and sitting all day.

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Experience Affects Front Desk/Receptionist, Medical or Dental Office Salaries




National Average
$26,000


Skills That Affect Front Desk/Receptionist, Medical or Dental Office Salaries

Insurance
up arrow 2%

Customer Service
0%

Scheduling
0%

National Average
$26,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 46 votes.

Gender

Female
99 %
Male
1 %

Years of Experience

Less than 1 year
8%
1-4 years
42%
5-9 years
23%
10-19 years
20%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 48%
dental benefits
Dental: 32%
medical benefits
Vision: 23%
dental benefits
None: 45%
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