Front Desk/Receptionist, Medical or Dental Office Salary

Women account for the majority of Medical or Dental Office Receptionists in the United States. The entire group has an average salary of $12.33 per hour. Compensation ranges between $9.66 per hour and $16.43. Experience level and the particular city each impact pay for this group, with the former having the largest influence. For the most part, Medical or Dental Office Receptionists enjoy their work and report high levels of job satisfaction. While more than two-fifths report receiving no health benefits, approximately half do receive medical coverage, and about one in three have dental, as well. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$21,970 - $38,451
(Median)
$22K
$29K
$38K
MEDIAN: $28,847
10%
50%
90%

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$9.66 - $16.43
(Median)
$9
$12
$16
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$21,970 - $38,451  
   
Bonus
$0.00 - $1,001  
Profit Sharing
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,280 - $35,428  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 33
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.66 - $16.43  
   
Hourly Tips
$0.13  
Overtime
$0.42 - $23.63  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$0.00 - $1,001  
   
Profit Sharing
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,280 - $35,428  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 371
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Job Description for Front Desk/Receptionist, Medical or Dental Office

A front desk receptionist at a medical or dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to operate a telephone switchboard to route calls to the appropriate department, as well as perform clerical duties such as completing correspondence, data entry, and organizing files. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.

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Front Desk/Receptionist, Medical or Dental Office Tasks

  • Answer telephones and direct calls to appropriate staff.
  • Transcribe dictation for a variety of medical reports from physicians.
  • Make travel arrangements for physicians.
  • Receive and route messages and documents to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.

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Popular Skills for Front Desk/Receptionist, Medical or Dental Office


Medical or Dental Office Receptionists only report a few specific skills. Those who have experience with Insurance, Customer Service, and Scheduling can expect to be compensated well for these skills. Those proficient in Customer Service are, more often than not, also skilled in Insurance.

Pay by Experience Level for Front Desk/Receptionist, Medical or Dental Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Medical or Dental Office Receptionists with a lot of experience do not necessarily enjoy more money. At career start (within the first five years), average income sits near $25K, and the average for folks who have worked for five to 10 years is only slightly higher at $27K. Medical or Dental Office Receptionists who work for 10 to 20 years in their occupation tend to earn about $29K. In the end, more experience does seem to mean larger paychecks; seasoned Medical or Dental Office Receptionists with more than 20 years of experience earn a predictably higher median salary of $32K.

Front Desk/Receptionist, Medical or Dental Office Reviews

What is it like working as a Front Desk/Receptionist, Medical or Dental Office?

Front Desk/Receptionist, Medical or Dental Office in Pittsfield:
"Fast Paced, Interesting And Rewarding."
Pros: Interacting with the patients all day.
Cons: My coworkers and sitting all day.

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Experience Affects Front Desk/Receptionist, Medical or Dental Office Salaries




National Average
$26,000


Skills That Affect Front Desk/Receptionist, Medical or Dental Office Salaries

Insurance
up arrow 2%

Customer Service
0%

Scheduling
0%

National Average
$26,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 46 votes.

Gender

Female
99 %
Male
1 %

Years of Experience

Less than 1 year
8%
1-4 years
42%
5-9 years
23%
10-19 years
20%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 48%
dental benefits
Dental: 32%
medical benefits
Vision: 23%
dental benefits
None: 45%
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