Most Medical or Dental Office Receptionists in the United States are women. The median pay for people in this role is approximately $12.63 per hour. Career length is the biggest factor affecting pay for this group, followed by geography. Most workers in this position report moderate levels of job satisfaction. Health benefits are not enjoyed by everyone in this line of work, and just under one-half lack any coverage at all. Medical benefits are reported by approximately half and dental coverage is claimed by just under one in three. This report is based on answers to PayScale's salary questionnaire.

$18,791 - $39,725
(Median)
$19K
$31K
$40K
MEDIAN: $30,877
10%
50%
90%

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$9.92 - $17.76
(Median)
$9
$13
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$18,791 - $39,725  
   
Bonus
$49.49 - $2,466  
Profit Sharing
$1,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,671 - $38,032  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 16
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.92 - $17.76  
   
Overtime
$9.30 - $28.85  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$49.49 - $2,466  
   
Profit Sharing
$1,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,671 - $38,032  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 161
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Job Description for Front Desk/Receptionist, Medical or Dental Office

A front desk receptionist at a medical or dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to operate a telephone switchboard to route calls to the appropriate department, as well as perform clerical duties such as completing correspondence, data entry, and organizing files. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.

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Front Desk/Receptionist, Medical or Dental Office Tasks

  • Answer telephones and direct calls to appropriate staff.
  • Transcribe dictation for a variety of medical reports from physicians.
  • Make travel arrangements for physicians.
  • Receive and route messages and documents to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.

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Popular Skills for Front Desk/Receptionist, Medical or Dental Office


Survey takers who work as Medical or Dental Office Receptionists report a focused set of job skills. Those who have experience with Insurance, Scheduling, and Customer Service can expect to be compensated well for these skills. For most people, competency in Customer Service indicates knowledge of Insurance.

Pay by Experience Level for Front Desk/Receptionist, Medical or Dental Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Salaries for the relatively untried average out to around $25K, but survey participants with five to 10 years of experience earn a significantly higher median of $29K. Medical or Dental Office Receptionists with one to two decades of relevant experience report an average salary of approximately $31K. Respondents who boast more than two decades on the job don't boast commensurate pay, unfortunately; these veterans see average earnings of only $30K.

Front Desk/Receptionist, Medical or Dental Office Reviews

What is it like working as a Front Desk/Receptionist, Medical or Dental Office?

Front Desk/Receptionist, Medical or Dental Office in Pittsfield:
"Fast Paced, Interesting And Rewarding."
Pros: Interacting with the patients all day.
Cons: My coworkers and sitting all day.

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Experience Affects Front Desk/Receptionist, Medical or Dental Office Salaries




National Average
$27,000


Skills That Affect Front Desk/Receptionist, Medical or Dental Office Salaries


Customer Service
0%

Scheduling
0%

National Average
$27,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
99 %
Male
1 %

Years of Experience

Less than 1 year
9%
1-4 years
40%
5-9 years
26%
10-19 years
16%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 49%
dental benefits
Dental: 29%
medical benefits
Vision: 20%
dental benefits
None: 47%
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