Front Desk/Receptionist, Medical or Dental Office Salary

Medical or Dental Office Receptionists in the United States are largely female. The average salary of the entire group is approximately $12.23 per hour. The pay spectrum stretches from $9.55 per hour to $16.37. Career length and the particular city each impact pay for this group, with the former having the largest influence. Though the majority of Medical or Dental Office Receptionists do not report high levels of job satisfaction, most are moderately content with their role. Although half have medical coverage and just under one in three have dental coverage, more than two-fifths claim no health benefits at all. This report is based on responses to the PayScale salary survey.

$21,243 - $37,809

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$9.55 - $16.37

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$21,243 - $37,809  
   
Bonus
$0.00 - $981  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,080 - $35,084  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 35
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.55 - $16.37  
   
Overtime
$1.20 - $22.60  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$0.00 - $981  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,080 - $35,084  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 409
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Job Description for Front Desk/Receptionist, Medical or Dental Office

A front desk receptionist at a medical or dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to operate a telephone switchboard to route calls to the appropriate department, as well as perform clerical duties such as completing correspondence, data entry, and organizing files. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.

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Front Desk/Receptionist, Medical or Dental Office Tasks

  • Answer telephones and direct calls to appropriate staff.
  • Transcribe dictation for a variety of medical reports from physicians.
  • Make travel arrangements for physicians.
  • Receive and route messages and documents to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Front Desk/Receptionist, Medical or Dental Office


Just a handful of professional skills are reported by Medical or Dental Office Receptionists who took the survey. Those who have experience with Insurance, Customer Service, and Scheduling can expect to be compensated well for these skills. Most people who know Customer Service also know Insurance.

Pay by Experience Level for Front Desk/Receptionist, Medical or Dental Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Medical or Dental Office Receptionists, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Folks who are navigating the first five years of their careers have a median salary of approximately $25K in this position. Those who have been around for five to 10 years don't get much more, though; the median salary in that group is $26K. For Medical or Dental Office Receptionists, 10 to 20 years of experience on the job amounts to an average salary of $29K. Medical or Dental Office Receptionists who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $32K.

Front Desk/Receptionist, Medical or Dental Office Reviews

What is it like working as a Front Desk/Receptionist, Medical or Dental Office?

Front Desk/Receptionist, Medical or Dental Office in Pittsfield:
"Fast Paced, Interesting And Rewarding."
Pros: Interacting with the patients all day.
Cons: My coworkers and sitting all day.

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Experience Affects Front Desk/Receptionist, Medical or Dental Office Salaries




National Average
$26,000


Skills That Affect Front Desk/Receptionist, Medical or Dental Office Salaries

Insurance
up arrow 4%

Customer Service
0%

Scheduling
0%

National Average
$26,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 45 votes.

Gender

Female
99 %
Male
1 %

Years of Experience

Less than 1 year
7%
1-4 years
42%
5-9 years
24%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 50% dental benefits Dental: 31%
vision benefits Vision: 23% employee benefits None: 43%
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