Front Desk/Receptionist, Medical or Dental Office Salary (United States)

The larger portion of Medical or Dental Receptionists in the United States are women. Median pay in this female-dominated area goes for around $11.96 per hour. Pay ranges from $9.20 per hour on the low end to $15.82 on the higher side. Although 43 percent lack health benefits of any kind, more than half do enjoy medical insurance, and about a third get dental coverage, too. For the most part, Medical or Dental Receptionists enjoy their work and report high levels of job satisfaction. The numbers in this rundown were provided by PayScale's salary survey participants.
Front Desk/Receptionist, Medical or Dental Office Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$17,819 - $33,099
(Median)
18K
22K
25K
30K
33K
MEDIAN: $25,122
10%
25%
50%
75%
90%
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Front Desk/Receptionist, Medical or Dental Office Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.20 - $15.82
(Median)
9
12
14
16
MEDIAN: $11.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12K$24K$36K
Salary
$17,819 - $33,099  
   
Bonus
$0.00 - $1,012  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,288 - $33,621  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 41
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.20 - $15.82  
   
Overtime
$9.74 - $21.97  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $1,012  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,288 - $33,621  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 577
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Job Description for Front Desk/Receptionist, Medical or Dental Office

A front desk receptionist at a medical or dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to operate a telephone switchboard to route calls to the appropriate department, as well as perform clerical duties such as completing correspondence, data entry, and organizing files. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.
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Front Desk/Receptionist, Medical or Dental Office Tasks
  • Answer telephones and direct calls to appropriate staff.
  • Transcribe dictation for a variety of medical reports from physicians.
  • Make travel arrangements for physicians.
  • Receive and route messages and documents to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.

Front Desk/Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Front Desk/Receptionist, Medical or Dental Office

Medical or Dental Receptionists who responded to the survey report just a handful of professional skills. Those who have experience with Insurance can expect to be compensated well for these skills, typically earning 5 percent more than the national average, respectively. Most people familiar with Customer Service also know Insurance.

Pay by Experience Level for Front Desk/Receptionist, Medical or Dental Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Medical or Dental Receptionists do not generally earn higher salaries from more experience in the field—in most many but not all cases, experience is not a driving force behind pay increase. After five to 10 years, the typical starting salary of $24K climbs to $26K. Those who spend a decent amount of time in this profession—one to two decades—usually make about $28K. Wages continue to grow, though somewhat marginally, for Medical or Dental Receptionists after 20 years in the field, and salaries border $31K. Experienced employees who have 10-20 years of experience make up 20 percent of the workforce; inexperienced individuals who have been working for less than one year comprise 6 percent, and senior people with more than 20 years under their belt fill out the remaining 5 percent. Most employees in this workforce have between one and nine years of experience; more than half of those surveyed fall within this distribution.

Front Desk/Receptionist, Medical or Dental Office Reviews

What is it like working as a Front Desk/Receptionist, Medical or Dental Office?
Front Desk/Receptionist, Medical or Dental Office in Pittsfield:
"Fast Paced, Interesting And Rewarding."
Pros: Interacting with the patients all day.
Cons: My coworkers and sitting all day.

Related Job Salaries

Experience Affects Front Desk/Receptionist, Medical or Dental Office Salaries

Late-Career
up arrow 23%
National Average
$25,000

Skills That Affect Front Desk/Receptionist, Medical or Dental Office Salaries

Customer Service
up arrow 2%
Scheduling
up arrow 1%
National Average
$25,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 56 votes.

Gender

Female
99%
female alumni
 
Male
1%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
45%
5-9 years
23%
10-19 years
20%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 52% dental benefits Dental: 32%
vision benefits Vision: 25% employee benefits None: 43%
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