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Front Desk/Receptionist, Medical or Dental Office Salary (United States)

Women comprise the majority of Medical or Dental Office Receptionists in the United States. Individuals in this line of work make around $11.96 per hour on average. Unfortunately, some people in this line of work are without benefits — just over two-fifths lack coverage. On the flip side, just over a half have medical insurance and nearly one in three receive dental plans. The majority of Medical or Dental Office Receptionists claim high levels of job satisfaction. This snapshot results from replies to PayScale's salary survey.
Front Desk/Receptionist, Medical or Dental Office Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$17,819 - $33,099
(Median)
18K
22K
25K
30K
33K
MEDIAN: $25,122
10%
25%
50%
75%
90%
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Front Desk/Receptionist, Medical or Dental Office Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.20 - $15.82
(Median)
9
12
14
16
MEDIAN: $11.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12K$24K$36K
Salary
$17,819 - $33,099  
   
Bonus
$0.00 - $1,012  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,288 - $33,621  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 41
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.20 - $15.82  
   
Overtime
$9.74 - $21.97  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $1,012  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,288 - $33,621  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 577
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Job Description for Front Desk/Receptionist, Medical or Dental Office

A front desk receptionist at a medical or dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to operate a telephone switchboard to route calls to the appropriate department, as well as perform clerical duties such as completing correspondence, data entry, and organizing files. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.
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Front Desk/Receptionist, Medical or Dental Office Tasks
  • Answer telephones and direct calls to appropriate staff.
  • Transcribe dictation for a variety of medical reports from physicians.
  • Make travel arrangements for physicians.
  • Receive and route messages and documents to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Front Desk/Receptionist, Medical or Dental Office

Medical or Dental Office Receptionists note just a narrow range of job skills. Those who have experience with Insurance, Customer Service, and Scheduling can expect to be compensated well for these skills. Those proficient in Customer Service are, more often than not, also skilled in Insurance.

Pay by Experience Level for Front Desk/Receptionist, Medical or Dental Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Medical or Dental Office Receptionists with a lot of experience do not necessarily enjoy more money. The average inexperienced worker's salary is approximately $24K, and people with five to 10 years of experience bring in more at around $26K on average. Medical or Dental Office Receptionists who work for 10 to 20 years in their occupation tend to earn about $28K. Survey participants who have spent more than 20 years on the job report a predictably higher median income of $31K, demonstrating that compensation is roughly commensurate with experience in the end. A majority of the workforce has between one and nine years of experience. Experienced employees who have 10-20 years of experience make up close to a fifth of the workforce; inexperienced individuals who have been working for less than one year comprise less than one-tenth, and senior people with more than 20 years under their belt fill out the remaining fewer than one in ten.

Front Desk/Receptionist, Medical or Dental Office Reviews

What is it like working as a Front Desk/Receptionist, Medical or Dental Office?
Front Desk/Receptionist, Medical or Dental Office in Pittsfield:
"Fast Paced, Interesting And Rewarding."
Pros: Interacting with the patients all day.
Cons: My coworkers and sitting all day.

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Experience Affects Front Desk/Receptionist, Medical or Dental Office Salaries

Late-Career
up arrow 23%
National Average
$25,000

Skills That Affect Front Desk/Receptionist, Medical or Dental Office Salaries

Customer Service
up arrow 2%
Scheduling
up arrow 1%
National Average
$25,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 56 votes.

Gender

Female
99%
female alumni
 
Male
1%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
45%
5-9 years
23%
10-19 years
20%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 52% dental benefits Dental: 32%
vision benefits Vision: 25% employee benefits None: 43%