Front Desk Clerk Salary

The average rate for a Front Desk Clerk is $9.75 per hour. Most people with this job move on to other positions after 20 years in this career. A skill in Scheduling is associated with high pay for this job. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$16,264 - $36,148
$16K
$24K
$36K
MEDIAN: $24,211
10%
50%
90%

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$7.88 - $13.77
$7
$9
$14
MEDIAN: $9.75
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$16,264 - $36,148  
   
Bonus
$50.00 - $1,450  
Commission
$900  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,484 - $29,780  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 84
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$7.88 - $13.77  
   
Hourly Tips
$0.03 - $2.48  
Overtime
$11.73 - $20.21  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$50.00 - $1,450  
   
Commission
$900  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,484 - $29,780  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 1,224

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United States (change)

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Job Description for Front Desk Clerk

Many different companies require front desk clerks: Doctors' offices, hotels, retail stores and industrial offices all usually employ front desk clerks. Since front desk clerks are usually the first person with whom a customer or client interacts, they must have a great personality, be very friendly and have great written and verbal communication skills. Front desk clerks must be able to multitask and they definitely must have excellent phone skills. For example, front desk clerks at a hotel may check customers out while answering inbound calls or filing paperwork. Hotel front desk clerks may be also required to make, change or cancel appointments for guests while front desk clerks in a corporate office may do the same for the company's executives. Front desk clerks also often take phone messages and ensure those messages reach the intended recipients. They may also be in charge of handling money, processing payments or issuing refunds.

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Front Desk Clerk Tasks

  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.
  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.

Common Career Paths for Front Desk Clerk


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Popular Employer Salaries for Front Desk Clerk

Popular Skills for Front Desk Clerk

Pay by Experience Level for Front Desk Clerk

Pay by Experience for a Front Desk Clerk has a positive trend. An entry-level Front Desk Clerk with less than 5 years of experience can expect to earn an average total compensation of $20,000 based on 999 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Front Desk Clerk with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $22,000 based on 267 salaries. An experienced Front Desk Clerk which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $24,000 based on 157 salaries. A Front Desk Clerk with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $25,000 based on 64 salaries.

Pay Difference by Location

National Average: $20,559

Larger city markers indicate a job is popular in that location.

Front Desk Clerk Reviews

Q: What is it like working as a Front Desk Clerk?

Front Desk Clerk in New Braunfels:
"Hard work."
Pros: Working with my guests and being a part of their vacation and good experiences while they are there.
Cons: Being under appreciated by my manager and my guests.

Front Desk Clerk in Azusa:
"Corporate culture."
Pros: Working alone in my office, do research for the company president, travel arrangements.
Cons: Micro managed, several bosses or who think they are my bosses. Telephone calls all day an most calls are for the wrong division. No motivation whatsoever for the employees. Dealing with customer complaints.

Front Desk Clerk in Stockton:
"Fun never boring."
Pros: Meeting the different people that come through the hotel. Making there stay as comfortable as possible. As long as I get a smile.
Cons: The hours and the pay.

Front Desk Clerk in Naperville:
"Over Worked And Under Payed."
Pros: Meeting new people daily.
Cons: I run the front desk, breakfast and all the sheets. I am the only person on my shift. Also I have to remove the snow and mop and vacuum.

Related Job Salaries

Key Stats for Front Desk Clerk

Gender

Female
73 %
Male
27 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 177 votes.
Less than 1 year
15%
1-4 years
54%
5-9 years
16%
10-19 years
10%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Desk Clerk Salaries

▲20%

▲14%

▲5%

National Average
$21,000

▼2%

Skills That Affect Front Desk Clerk Salaries

Scheduling
▲17%

Data Entry
▼0%

Microsoft Office
▼0%

National Average
$21,000


▼1%


Oral / Verbal Communication
▼4%

▼5%

Cash Handling
▼6%

Phone Support
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 177 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
15%
1-4 years
54%
5-9 years
16%
10-19 years
10%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 30%
dental benefits
Dental: 20%
vision benefits
Vision: 18%
no benefits
None: 68%