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Front Desk Receptionist, Medical Office Salary

Women comprise the majority of Medical Office Receptionists in the United States. Individuals in this line of work make around $12.15 per hour on average. Cash earnings for Medical Office Receptionists — which occasionally include more than $874.5745074677212 from bonuses and more than $3K from profit sharing — stretch from around $20K to approximately $34K. Geographic location is the biggest factor affecting pay for this group, followed by years of experience. Work is enjoyable for Medical Office Receptionists, who typically claim high levels of job satisfaction. While some workers in this profession — two in five — do not have any health coverage, the larger part do receive medical benefits and approximately one-third have dental insurance. This snapshot results from replies to PayScale's salary survey.

$19,387 - $39,243
(Median)
$19K
$29K
$39K
MEDIAN: $28,866
10%
50%
90%

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$9.54 - $15.81
(Median)
$9
$12
$16
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$19,387 - $39,243  
   
Bonus
$0.00 - $875  
Profit Sharing
$253.28 - $3,221  
Commission
$500 - $5,120  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,930 - $34,040  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 302
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.54 - $15.81  
   
Overtime
$5.84 - $23.63  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $875  
   
Commission
$500 - $5,120  
Profit Sharing
$253.28 - $3,221  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,930 - $34,040  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 4,456

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Job Description for Front Desk Receptionist, Medical Office

A medical office front desk receptionist performs a number of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. The medical office front desk receptionist mainly uses telephones and computers to communicate with patients and staff, so they must have basic knowledge of computers. These receptionists frequently work during regular business hours in an office setting, and travel is almost never required. Hours may vary for receptionists depending on the office's regular hours. Medical office front desk receptionists must interact frequently with patients, medical professionals, and supervisors, meaning they must have excellent communication skills and be personable.

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Front Desk Receptionist, Medical Office Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Common Career Paths for Front Desk Receptionist, Medical Office


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Though it's uncommon, some Medical Office Receptionists move into roles as Registered Nurses, where pay is an average $55K per year. More commonly, Medical Office Receptionists become Medical Receptionists or Office Managers of Medical Offices.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Front Desk Receptionist, Medical Office


Survey takers working as Medical Office Receptionists report using a large range of professional skills. Most notably, skills in Office Administration, Insurance, Customer Relations, and Electronic Medical Records (EMR) are correlated to pay that is above average. Most people skilled in Customer Service are similarly competent in Phone Support and Data Entry.

Pay by Experience Level for Front Desk Receptionist, Medical Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Medical Office Receptionists with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Those in the early stages of their career can expect to make around $24K; however, individuals with five to 10 years of experience bring in $27K on average — a distinctly larger sum. On average, Medical Office Receptionists make $29K following one to two decades on the job. More than 20 years of experience mean a somewhat bigger median paycheck of $30K, but it's not much more than what less experienced people make.

Pay Difference by Location


For those looking to make money, Medical Office Receptionists in Seattle enjoy an exceptional pay rate, 19 percent above the national average. Medical Office Receptionists can also look forward to large paychecks in cities like New York (+19 percent), Atlanta (+19 percent), Dallas (+13 percent), and Phoenix (+12 percent). With compensation 7 percent below the national average, Chattanooga is not known for hefty paychecks and actually represents the lowest-paying market. Two other places where employers salaries are below the median are Tulsa and San Antonio (3 percent lower).

Related Job Salaries

United States (change)

Experience Affects Front Desk Receptionist, Medical Office Salaries




National Average
$26,000


Skills That Affect Front Desk Receptionist, Medical Office Salaries

Office Administration
up arrow 4%

Insurance
up arrow 3%

Scheduling
up arrow 1%

Customer Service
up arrow 1%

Electronic Medical Records (EMR)
up arrow 1%

Customer Relations
up arrow 1%

Billing
up arrow 1%

Phone Support
0%

Data Entry
0%

National Average
$26,000

Medical Records
up arrow 1%

Microsoft Office
up arrow 1%

Filing
up arrow 2%

Typing
up arrow 2%

Computer Service
up arrow 2%

Microsoft Word
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 605 votes.

Gender

Female
97 %
Male
3 %

Years of Experience

Less than 1 year
7%
1-4 years
42%
5-9 years
24%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 56% dental benefits Dental: 34%
vision benefits Vision: 26% employee benefits None: 41%