Front Desk Receptionist, Medical Office Salary

Women make up the vast majority of Medical Office Receptionists in the United States. The average pay in this industry is approximately $12.22 per hour. In the world of Medical Office Receptionists, overall income ranges from $20K near the bottom to $34K at the top; this can include more than $763.2362177109962 from bonuses and more than $3K from profit sharing in exceptional cases. Location is the biggest factor affecting pay for this group, followed by tenure. While some workers in this profession — nearly two in five — do not have any health coverage, more than half do receive medical benefits and over a third have dental insurance. The majority of Medical Office Receptionists claim high levels of job satisfaction. This overview is based on answers to PayScale's salary questionnaire.

$19,725 - $39,446
(Median)
$20K
$29K
$39K
MEDIAN: $29,131
10%
50%
90%

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$9.62 - $15.96
(Median)
$9
$12
$16
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$19,725 - $39,446  
   
Bonus
$0.00 - $763  
Profit Sharing
$246.34 - $3,268  
Commission
$235.83 - $1,887  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,103 - $34,361  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 279
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.62 - $15.96  
   
Overtime
$4.38 - $23.91  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $763  
   
Commission
$235.83 - $1,887  
Profit Sharing
$246.34 - $3,268  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,103 - $34,361  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 4,212
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Job Description for Front Desk Receptionist, Medical Office

A medical office front desk receptionist performs a number of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. The medical office front desk receptionist mainly uses telephones and computers to communicate with patients and staff, so they must have basic knowledge of computers. These receptionists frequently work during regular business hours in an office setting, and travel is almost never required. Hours may vary for receptionists depending on the office's regular hours. Medical office front desk receptionists must interact frequently with patients, medical professionals, and supervisors, meaning they must have excellent communication skills and be personable.

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Front Desk Receptionist, Medical Office Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Common Career Paths for Front Desk Receptionist, Medical Office


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Medical Office Receptionists do not often transition into Registered Nurse roles. The role averages $55K per year. However, Medical Office Receptionists typically graduate to Medical Receptionists or Office Managers of Medical Offices.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Front Desk Receptionist, Medical Office


Medical Office Receptionists seem to require a rather large skill set. Most notably, skills in Insurance, Office Administration, Customer Relations, and Billing are correlated to pay that is above average. Most people skilled in Customer Service are similarly competent in Phone Support and Data Entry.

Pay by Experience Level for Front Desk Receptionist, Medical Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Medical Office Receptionists, more experience in the field does not usually mean bigger paychecks. Salaries for the relatively untried average out to around $25K, but survey participants with five to 10 years of experience earn a significantly higher median of $27K. The average pay reported by folks with 10 to 20 years of experience is around $29K. More than 20 years of experience mean a somewhat bigger median paycheck of $30K, but it's not much more than what less experienced people make.

Pay Difference by Location


For Medical Office Receptionists, New York provides a pay rate that is 23 percent greater than the national average. Medical Office Receptionists can also look forward to large paychecks in cities like Seattle (+20 percent), Atlanta (+15 percent), Dallas (+13 percent), and Phoenix (+10 percent). Those in the field find the lowest salaries in Miami, 19 percent below the national average. Two other places where employers offer below-median salaries are Chattanooga (8 percent less) and San Antonio (5 percent less).

Front Desk Receptionist, Medical Office Reviews

What is it like working as a Front Desk Receptionist, Medical Office?

Front Desk Receptionist, Medical Office in Wilkes-Barre:
"Can be rewarding and can also be very stressful."
Pros: When people come in to have elective surgeries that make the pets life easier.
Cons: Euthanasion. Financially constrained clients.

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Experience Affects Front Desk Receptionist, Medical Office Salaries




National Average
$26,000


Skills That Affect Front Desk Receptionist, Medical Office Salaries

Insurance
up arrow 2%

Office Administration
up arrow 2%

Scheduling
up arrow 1%

Electronic Medical Records (EMR)
up arrow 1%

Customer Relations
up arrow 1%

Billing
up arrow 1%

Customer Service
0%

Phone Support
0%

National Average
$26,000

Data Entry
up arrow 1%

Medical Records
up arrow 1%

Filing
up arrow 2%

Typing
up arrow 2%

Computer Service
up arrow 2%

Microsoft Office
up arrow 2%

Microsoft Word
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 587 votes.

Gender

Female
97 %
Male
3 %

Years of Experience

Less than 1 year
7%
1-4 years
41%
5-9 years
24%
10-19 years
20%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 57% dental benefits Dental: 36%
vision benefits Vision: 27% employee benefits None: 40%
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