Front Desk Receptionist, Medical Office Salary

Most Medical Office Receptionists in the United States are women. The median pay for people in this role is approximately $12.34 per hour. The pay spectrum stretches from $9.74 per hour to $16.06. Geographic location and experience level each impact pay for this group, with the former having the largest influence. While some workers in this profession — two in five — do not have any health coverage, the larger part do receive medical benefits and more than a third have dental insurance. The majority of workers are highly satisfied with their job. The information for this snapshot was generated by responses to the PayScale salary survey.

$19,835 - $38,683
(Median)
$20K
$29K
$39K
MEDIAN: $29,297
10%
50%
90%

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$9.74 - $16.06
(Median)
$9
$12
$16
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$19,835 - $38,683  
   
Bonus
$0.00 - $682  
Profit Sharing
$197.97 - $9,863  
Commission
$400.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,329 - $34,485  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 239
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.74 - $16.06  
   
Hourly Tips
$0.71  
Overtime
$4.30 - $23.91  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$0.00 - $682  
   
Commission
$400.00  
Profit Sharing
$197.97 - $9,863  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,329 - $34,485  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 3,852
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Job Description for Front Desk Receptionist, Medical Office

A medical office front desk receptionist performs a number of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. The medical office front desk receptionist mainly uses telephones and computers to communicate with patients and staff, so they must have basic knowledge of computers. These receptionists frequently work during regular business hours in an office setting, and travel is almost never required. Hours may vary for receptionists depending on the office's regular hours. Medical office front desk receptionists must interact frequently with patients, medical professionals, and supervisors, meaning they must have excellent communication skills and be personable.

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Front Desk Receptionist, Medical Office Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Common Career Paths for Front Desk Receptionist, Medical Office


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Medical Office Receptionists may progress into high-paying roles like Registered Nurse, where median compensation is $55K annually. Becoming a Medical Receptionist or an Office Manager of a Medical Office is a common transition from a Medical Office Receptionist role.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Front Desk Receptionist, Medical Office


Medical Office Receptionists report using a large range of skills on the job. Most notably, skills in Office Administration, Insurance, Customer Relations, and Electronic Medical Records (EMR) are correlated to pay that is above average. It is often found that people who know Customer Service are also skilled in Phone Support and Data Entry.

Pay by Experience Level for Front Desk Receptionist, Medical Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Medical Office Receptionists — those with more experience do not necessarily bring in higher earnings. Relatively untried employees who have less than five years' experience make $25K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $27K. On average, Medical Office Receptionists make $29K following one to two decades on the job. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $31K.

Pay Difference by Location

National Average: $26,014

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 22 percent, Medical Office Receptionists in New York receive some of the highest pay in the country. Medical Office Receptionists will also find cushy salaries in Seattle (+18 percent), Denver (+14 percent), Phoenix (+13 percent), and Dallas (+11 percent). Miami ranks last in the field for pay, reporting salaries 18 percent below the national average. Two other places where employers salaries are below the median are Chattanooga and Oklahoma City (9 percent lower).

Front Desk Receptionist, Medical Office Reviews

What is it like working as a Front Desk Receptionist, Medical Office?

Front Desk Receptionist, Medical Office in Wilkes-Barre:
"Can be rewarding and can also be very stressful."
Pros: When people come in to have elective surgeries that make the pets life easier.
Cons: Euthanasion. Financially constrained clients.

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Experience Affects Front Desk Receptionist, Medical Office Salaries




National Average
$26,000


Skills That Affect Front Desk Receptionist, Medical Office Salaries

Office Administration
up arrow 3%

Insurance
up arrow 2%

Electronic Medical Records (EMR)
up arrow 1%

Customer Relations
up arrow 1%

Scheduling
0%

Customer Service
0%

Phone Support
0%

Billing
0%

National Average
$26,000

Data Entry
up arrow 1%

Medical Records
up arrow 1%

Filing
up arrow 2%

Typing
up arrow 2%

Computer Service
up arrow 2%

Microsoft Office
up arrow 2%

Microsoft Word
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 550 votes.

Gender

Female
97 %
Male
3 %

Years of Experience

Less than 1 year
7%
1-4 years
42%
5-9 years
23%
10-19 years
20%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 36%
medical benefits
Vision: 28%
dental benefits
None: 40%
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