Front Desk Receptionist, Medical Office Salary

Women comprise the majority of Medical Office Receptionists in the United States. Individuals in this line of work make around $12.34 per hour on average. Lower pay rates hover around $9.74 per hour, and the higher rates verge on $16.06. Geographic location and career duration each impact pay for this group, with the former having the largest influence. Most Medical Office Receptionists report high levels of job satisfaction. Some workers in this field — nearly two in five — are not awarded benefits. Medical coverage is reported by the larger part and dental plans are enjoyed by more than a third. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$19,835 - $38,683
(Median)
$20K
$29K
$39K
MEDIAN: $29,297
10%
50%
90%

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$9.74 - $16.06
(Median)
$9
$12
$16
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$19,835 - $38,683  
   
Bonus
$0.00 - $682  
Profit Sharing
$197.97 - $9,863  
Commission
$400.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,329 - $34,485  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 239
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.74 - $16.06  
   
Hourly Tips
$0.71  
Overtime
$4.30 - $23.91  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$0.00 - $682  
   
Commission
$400.00  
Profit Sharing
$197.97 - $9,863  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,329 - $34,485  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 3,852
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Job Description for Front Desk Receptionist, Medical Office

A medical office front desk receptionist performs a number of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. The medical office front desk receptionist mainly uses telephones and computers to communicate with patients and staff, so they must have basic knowledge of computers. These receptionists frequently work during regular business hours in an office setting, and travel is almost never required. Hours may vary for receptionists depending on the office's regular hours. Medical office front desk receptionists must interact frequently with patients, medical professionals, and supervisors, meaning they must have excellent communication skills and be personable.

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Front Desk Receptionist, Medical Office Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Common Career Paths for Front Desk Receptionist, Medical Office


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Medical Office Receptionists may experience a large salary bump if they progress into a role such as Registered Nurse. The latter position pays an average of $55K annually. Becoming a Medical Receptionist or an Office Manager of a Medical Office is often the next step for a Medical Office Receptionist.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Front Desk Receptionist, Medical Office


Survey participants wield an impressively varied skill set on the job. Most notably, skills in Office Administration, Insurance, Customer Relations, and Electronic Medical Records (EMR) are correlated to pay that is above average. For most people, competency in Customer Service indicates knowledge of Phone Support and Data Entry.

Pay by Experience Level for Front Desk Receptionist, Medical Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Medical Office Receptionists do not generally earn higher incomes from more experience in the field. Workers in their first five years can expect to earn $25K, but people who have been around for five to 10 years earn a noticeably bigger sum of $27K. For Medical Office Receptionists, 10 to 20 years of experience on the job amounts to an average salary of $29K. After two decades in the workforce, the average Medical Office Receptionist generally earns more than ever; median pay for this group is estimated at $31K.

Pay Difference by Location

National Average: $26,014

Larger city markers indicate a job is popular in that location.

For those looking to make money, Medical Office Receptionists in New York enjoy an exceptional pay rate, 22 percent above the national average. Medical Office Receptionists will also find cushy salaries in Seattle (+18 percent), Denver (+14 percent), Phoenix (+13 percent), and Dallas (+11 percent). Trailing the national average by 18 percent, Miami is the market with the smallest paychecks. Workers in Chattanooga and Oklahoma City earn salaries that trail the national average for those in this profession (9 percent less).

Front Desk Receptionist, Medical Office Reviews

What is it like working as a Front Desk Receptionist, Medical Office?

Front Desk Receptionist, Medical Office in Greensboro:
"The challenges of making a difference."
Pros: The interaction with the patients, I love helping people. I also like working with other competent and efficient employees.
Cons: The stress of working with not so competent or efficient employees. The politics and the fact that I feel under compensated.

Front Desk Receptionist, Medical Office in Wilkes-Barre:
"Can be rewarding and can also be very stressful."
Pros: When people come in to have elective surgeries that make the pets life easier.
Cons: Euthanasion. Financially constrained clients.

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Experience Affects Front Desk Receptionist, Medical Office Salaries




National Average
$26,000


Skills That Affect Front Desk Receptionist, Medical Office Salaries

Office Administration
up arrow 3%

Insurance
up arrow 2%

Electronic Medical Records (EMR)
up arrow 1%

Customer Relations
up arrow 1%

Scheduling
0%

Customer Service
0%

Phone Support
0%

Billing
0%

National Average
$26,000

Data Entry
up arrow 1%

Medical Records
up arrow 1%

Filing
up arrow 2%

Typing
up arrow 2%

Computer Service
up arrow 2%

Microsoft Office
up arrow 2%

Microsoft Word
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 550 votes.

Gender

Female
97 %
Male
3 %

Years of Experience

Less than 1 year
7%
1-4 years
42%
5-9 years
23%
10-19 years
20%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 36%
medical benefits
Vision: 28%
dental benefits
None: 40%
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