Women account for the majority of Medical Office Receptionists in the United States. The entire group has an average salary of $12.81 per hour. In the world of Medical Office Receptionists, total cash compensation can vary between $21K and $35K. Each package generally includes bonuses and profit sharing proceeds, and in exceptional cases, those amounts can reach heights of $2K and $10K, respectively. Geographic location and tenure each impact pay for this group, with the former having the largest influence. Job satisfaction is high and work is enjoyable for most Medical Office Receptionists. Nearly two in five of professionals in this line of work do not receive benefits; however, more than half report medical coverage and more than a third claim dental coverage as well. The numbers in this rundown were provided by PayScale's salary survey participants.

$21,231 - $39,541
(Median)
$21K
$29K
$40K
MEDIAN: $29,395
10%
50%
90%

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$9.97 - $16.46
(Median)
$10
$13
$16
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$21,231 - $39,541  
   
Bonus
$100.48 - $2,200  
Profit Sharing
$234.89 - $10,213  
Commission
$3.14 - $1,479  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,829 - $35,338  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 172
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.97 - $16.46  
   
Hourly Tips
$0.60  
Overtime
$12.26 - $24.61  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$100.48 - $2,200  
   
Commission
$3.14 - $1,479  
Profit Sharing
$234.89 - $10,213  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,829 - $35,338  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 2,563
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Job Description for Front Desk Receptionist, Medical Office

A medical office front desk receptionist performs a number of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. The medical office front desk receptionist mainly uses telephones and computers to communicate with patients and staff, so they must have basic knowledge of computers. These receptionists frequently work during regular business hours in an office setting, and travel is almost never required. Hours may vary for receptionists depending on the office's regular hours. Medical office front desk receptionists must interact frequently with patients, medical professionals, and supervisors, meaning they must have excellent communication skills and be personable.

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Front Desk Receptionist, Medical Office Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Common Career Paths for Front Desk Receptionist, Medical Office


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Medical Office Receptionists who transition into a Registered Nurse role may receive large pay increases as the latter position pays an average $56K per year. More often than not, a Medical Receptionist role is the next step for Medical Office Receptionists moving up in the field. Pay for Medical Receptionists is usually $26K. Many Medical Office Receptionists choose to take on an Office Manager of a Medical Office role instead, where salaries are typically $37K.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Front Desk Receptionist, Medical Office


Medical Office Receptionists seem to require a rather large skill set. Most notably, skills in Office Administration, Data Entry, Insurance, and Billing are correlated to pay that is above average. The majority of those who know Customer Service also know Phone Support and Data Entry.

Pay by Experience Level for Front Desk Receptionist, Medical Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Medical Office Receptionists with a lot of experience do not necessarily enjoy more money. Respondents with less than five years' experience take home $26K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $29K. Medical Office Receptionists claiming one to two decades of experience make an estimated median of $30K. Medical Office Receptionists who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $31K.

Pay Difference by Location

National Average: $27,015

Larger city markers indicate a job is popular in that location.

San Francisco offers some of the highest pay in the country for Medical Office Receptionists, 28 percent above the national average. Medical Office Receptionists will also find cushy salaries in New York (+19 percent), Portland (+10 percent), Las Vegas (+9 percent), and Atlanta (+8 percent). Miami is the lowest-paying area, 13 percent south of the national average. Employers also pay below the national average in Chattanooga and Oklahoma City (13 percent lower).

Front Desk Receptionist, Medical Office Reviews

What is it like working as a Front Desk Receptionist, Medical Office?

Front Desk Receptionist, Medical Office in Huntington Park:
"Right for me."
Pros: I like that its a people just job, I live being able to interact with a variety if people throughout the day.
Cons: Slow days and having little or nothing to do.

Front Desk Receptionist, Medical Office in Dallas:
Pros: My boss has empowers me to make the job "my own". She encourages me and rewards my loyalty to the company. I also like that I am able to train on the job and jump into new projects that arise.
Cons: The front desk used to just be me working 30-50 hours a week depending on the season. Now we have 1 full-time and 2 rotating part-time employees at the front desk. Also, there is no room to grow within the company. Since it is a private practice, we have a small staff. If you plan to get complete a degree or pursue higher education, you are guaranteeing that your boss will demote to part-time status. Since being a front desk receptionist doesn't require an AA, AS, BA, BS, or Master's degree, your boss will see this as a sign of you quitting in the future.

Front Desk Receptionist, Medical Office in Greensboro:
"The challenges of making a difference."
Pros: The interaction with the patients, I love helping people. I also like working with other competent and efficient employees.
Cons: The stress of working with not so competent or efficient employees. The politics and the fact that I feel under compensated.

Front Desk Receptionist, Medical Office in Wilkes-Barre:
"Can be rewarding and can also be very stressful."
Pros: When people come in to have elective surgeries that make the pets life easier.
Cons: Euthanasion. Financially constrained clients.

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Experience Affects Front Desk Receptionist, Medical Office Salaries




National Average
$27,000


Skills That Affect Front Desk Receptionist, Medical Office Salaries

Office Administration
up arrow 1%

Scheduling
0%

Customer Service
0%

Data Entry
0%

Insurance
0%

Electronic Medical Records (EMR)
0%

Customer Relations
0%

Billing
0%

Microsoft Word
0%

Microsoft Office
0%

National Average
$27,000

Phone Support
up arrow 1%

Medical Records
up arrow 1%

Filing
up arrow 1%

Typing
up arrow 1%

Computer Service
up arrow 1%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 290 votes.

Gender

Female
97 %
Male
3 %

Years of Experience

Less than 1 year
7%
1-4 years
45%
5-9 years
21%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 38%
medical benefits
Vision: 31%
dental benefits
None: 40%
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