Front Desk Receptionist, Medical Office Salary

Women account for the majority of Medical Office Receptionists in the United States. The entire group has an average salary of $12.22 per hour. In the world of Medical Office Receptionists, overall income ranges from $20K near the bottom to $34K at the top; this can include more than $757.9774839720556 from bonuses and more than $3K from profit sharing in exceptional cases. Location and experience level each impact pay for this group, with the former having the largest influence. The majority of workers are highly satisfied with their job. While some workers in this profession — close to two-fifths — do not have any health coverage, more than half do receive medical benefits and more than a third have dental insurance. Participants in PayScale's salary questionnaire provided the particulars of this report.

$20,007 - $39,030

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$9.63 - $15.92

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$20,007 - $39,030  
   
Bonus
$0.00 - $758  
Profit Sharing
$293.61 - $3,297  
Commission
$240.00 - $1,855  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,127 - $34,265  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 265
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.63 - $15.92  
   
Overtime
$4.09 - $23.89  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$0.00 - $758  
   
Commission
$240.00 - $1,855  
Profit Sharing
$293.61 - $3,297  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,127 - $34,265  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 4,165
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Job Description for Front Desk Receptionist, Medical Office

A medical office front desk receptionist performs a number of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. The medical office front desk receptionist mainly uses telephones and computers to communicate with patients and staff, so they must have basic knowledge of computers. These receptionists frequently work during regular business hours in an office setting, and travel is almost never required. Hours may vary for receptionists depending on the office's regular hours. Medical office front desk receptionists must interact frequently with patients, medical professionals, and supervisors, meaning they must have excellent communication skills and be personable.

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Front Desk Receptionist, Medical Office Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Common Career Paths for Front Desk Receptionist, Medical Office


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Medical Office Receptionists do not often transition into Registered Nurse roles. The role averages $55K per year. However, it's more common for Medical Office Receptionists to move into roles as Medical Receptionists or Office Manager, Medical Offices.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Front Desk Receptionist, Medical Office


Survey participants wield an impressively varied skill set on the job. Most notably, skills in Office Administration, Insurance, Customer Relations, and Billing are correlated to pay that is above average. Most people skilled in Customer Service are similarly competent in Phone Support and Data Entry.

Pay by Experience Level for Front Desk Receptionist, Medical Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Medical Office Receptionists, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Workers in their first five years can expect to earn $25K, but people who have been around for five to 10 years earn a noticeably bigger sum of $27K. Medical Office Receptionists claiming one to two decades of experience make an estimated median of $29K. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $31K.

Pay Difference by Location


Medical Office Receptionists will find that New York offers an impressive pay rate, one which exceeds the national average by 23 percent. Medical Office Receptionists will also find cushy salaries in Seattle (+20 percent), Atlanta (+15 percent), Dallas (+13 percent), and Phoenix (+9 percent). Miami is the lowest-paying area, 18 percent south of the national average. Workers in Chattanooga and San Antonio earn salaries that trail the national average for those in this profession (9 percent less and 5 percent less, respectively).

Front Desk Receptionist, Medical Office Reviews

What is it like working as a Front Desk Receptionist, Medical Office?

Front Desk Receptionist, Medical Office in Wilkes-Barre:
"Can be rewarding and can also be very stressful."
Pros: When people come in to have elective surgeries that make the pets life easier.
Cons: Euthanasion. Financially constrained clients.

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Experience Affects Front Desk Receptionist, Medical Office Salaries




National Average
$26,000


Skills That Affect Front Desk Receptionist, Medical Office Salaries

Insurance
up arrow 2%

Office Administration
up arrow 2%

Scheduling
up arrow 1%

Electronic Medical Records (EMR)
up arrow 1%

Customer Relations
up arrow 1%

Billing
up arrow 1%

Customer Service
0%

Phone Support
0%

National Average
$26,000

Data Entry
up arrow 1%

Medical Records
up arrow 1%

Typing
up arrow 1%

Filing
up arrow 2%

Computer Service
up arrow 2%

Microsoft Office
up arrow 2%

Microsoft Word
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 587 votes.

Gender

Female
97 %
Male
3 %

Years of Experience

Less than 1 year
7%
1-4 years
41%
5-9 years
24%
10-19 years
20%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 57% dental benefits Dental: 36%
vision benefits Vision: 27% employee benefits None: 40%
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