Front Desk Receptionist Salary

Most Front Desk Receptionists in the United States are women. The median pay for people in this role is approximately $11.89 per hour. Residence is the main element affecting pay for this group — career length and the individual firm are driving factors as well. Not all workers are lucky enough to have benefits; in fact, half are without coverage. Medical insurance is claimed by slightly less than one-half and dental insurance is reported by more than a third. The majority of Front Desk Receptionists claim high levels of job satisfaction. Participants in PayScale's salary questionnaire provided the particulars of this report.

$20,127 - $47,571
$20K
$31K
$48K
MEDIAN: $31,409
10%
50%
90%

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$8.88 - $16.42
$8
$12
$16
MEDIAN: $11.89
10%
50%
90%

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$0$47K
Salary $20,127 - $47,571
Bonus $148.48 - $2,909
Profit Sharing $936
Commission $178.79 - $3,020
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,660 - $36,488
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 229
Hourly Data $0$25
Hourly Rate $8.88 - $16.42
Hourly Tips $0.11 - $2.05
Overtime $12.57 - $25.86
Annual Data $0$36K
Bonus $148.48 - $2,909
Commission $178.79 - $3,020
Profit Sharing $936
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,660 - $36,488
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 1,792

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United States (change)

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Job Description for Front Desk Receptionist

Front desk receptionists perform a wide variety of front desk duties for an organization. They welcome and greet visitors or guests, ask if they have appointments and look at the schedule to confirm details of the visitors' appointments. They call the individuals that are expecting the visitors to let them know that they have arrived; if instructed, they direct the visitor to the appropriate location within the company. The front desk receptionist must follow all security procedures, as well as monitor the logbook of visitors and issue visitor badges if needed. They must maintain a clean reception area, as well as comply with their company’s procedures, rules and regulations at all times. Additionally, front desk receptionists must answer the phone at the front desk, routing calls and responding to questions.

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Front Desk Receptionist Tasks

  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.
  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.

Common Career Paths for Front Desk Receptionist


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Front Desk Receptionists who go on to become Hotel General Managers may see their salaries climb quite a bit. Median pay for Hotel General Managers is $52K annually. Becoming a Receptionist or an Administrative Assistant is often the next step for a Front Desk Receptionist.

Front Desk Receptionist Job Listings

Popular Employer Salaries for Front Desk Receptionist


Holiday Inn Express, Best Western International, Inc., Massage Envy, YMCA, and Holiday Inn are all popular places to work. Those at Best Western International, Inc. can expect to make the most, with the company offering a median salary of $22K. Other leaders in compensation levels are Massage Envy at $21K, Hampton Inn at $21K, and Courtyard by Marriott, where Front Desk Receptionists annually earn $21K.

Also sliding in at the lower end of the scale are Holiday Inn Express ($19K), Holiday Inn ($20K), and Courtyard by Marriott ($21K).

Popular Skills for Front Desk Receptionist


Survey takers working as Front Desk Receptionists report using a large range of professional skills. Most notably, skills in Administration, Office Administration, Billing, and Scheduling are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Computer Service. Most people familiar with Customer Service also know Scheduling, Data Entry, and Customer Relations. Those familiar with Phone Support tend to be well versed in Data Entry.

Pay by Experience Level for Front Desk Receptionist

Pay by Experience for a Front Desk Receptionist has a positive trend. An entry-level Front Desk Receptionist with less than 5 years of experience can expect to earn an average total compensation of $24,000 based on 1,391 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Front Desk Receptionist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $28,000 based on 452 salaries. An experienced Front Desk Receptionist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $30,000 based on 385 salaries. A Front Desk Receptionist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $31,000 based on 157 salaries.

Pay Difference by Location

24%

19%

17%

17%

11%

9%

8%

-1%

-2%

National Average: $25,340

Larger city markers indicate a job is popular in that location.

For Front Desk Receptionists, location is an influential factor in determining pay. American cities to the east — New York, Washington, and Boston — all offer salaries upward of the national average; in fact, these names represent the highest-paid cities for Front Desk Receptionists in the country. Oklahoma City ranks last in the field for pay, reporting salaries 16 percent below the national average. Not at the bottom but still paying below the median are employers in Virginia Beach and Buffalo (15 percent lower and 12 percent lower, respectively).

Front Desk Receptionist Reviews

Q: What is it like working as a Front Desk Receptionist?

Front Desk Receptionist in Jacksonville:
"Rewarding."
Pros: People interaction.
Cons: Insurance benefits.

Front Desk Receptionist in Kempton Park:
"Its frastraiting, because everything starts by you."
Pros: To work at frant is nice by only onething to be known by everyone.everyone will ask as if you know ,even if you dont know anything.
Cons: When one could be streessed and come to you with that mind .and make feel like working there is useless.

Front Desk Receptionist in Akron:
"My daily interaction with people in need."
Pros: The thing I like most is helping people, I am a people person. All the office tasks I enjoy. Learning more and more on the computer and the class I took through my emplyer. I feel important and that makes me feel good. I am fortuniate that I do have the flexible hours right now and I can work 4, 5 hour days instead of 5 4 hours days.
Cons: The thing I like least is confrontation with other employees. Also I dont like people starring down at me while I do my job, it makes me nervous. Right now there is know supervisor here so yhat makes things very stressful because some employees are taking advantage of that.

Front Desk Receptionist in Salt Lake City:
Pros: My job is not very stressful and very simple.
Cons: The flexibility and co workers and not organized.

Front Desk Receptionist in San Antonio:
"Stressful but love the people."
Pros: The clients we have and the help we give.
Cons: Evening hours and many hours.

Front Desk Receptionist in New York City:
"Great ability to interact with the public."
Pros: Provide service and help others. Solve problems and distribute information about yoga. Talk to lots of different people and usually just help them accomplish their goal of taking classes.
Cons: Some stress at times. Some difficulty in knowing what the management is thinking or planning, little involvement of staff is changes that are planned or implemented.

Front Desk Receptionist in Pittsburgh:
"Front Desk Reception payment processor."
Pros: Diversity. Flexibility. Interactions.
Cons: Stress level. Disrepectful kids.

Related Job Salaries

Key Stats for Front Desk Receptionist

Gender

Female
91 %
Male
9 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 294 votes.
Less than 1 year
10%
1-4 years
51%
5-9 years
17%
10-19 years
16%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Desk Receptionist Salaries

▲23%

▲19%

▲11%

National Average
$25,000

▼7%

Skills That Affect Front Desk Receptionist Salaries




▲1%

▲1%


▲1%

Data Entry
▼0%

Customer Relations
▼0%

Typing
▼0%

▼0%

National Average
$25,000

Microsoft Word
▼1%




Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 294 votes.

Gender

Female
91 %
Male
9 %

Years of Experience

Less than 1 year
10%
1-4 years
51%
5-9 years
17%
10-19 years
16%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 46%
dental benefits
Dental: 35%
vision benefits
Vision: 28%
no benefits
None: 51%
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