Front Desk Receptionist Salary
Most Front Desk Receptionists in the United States are women. The median pay for people in this role is approximately $11.82 per hour. Compensation for this group is mainly affected by residence, but career duration and the individual firm are influential factors as well. Not all workers are lucky enough to have benefits; in fact, approximately one-half are without coverage. Medical insurance is claimed by just under one-half and dental insurance is reported by over a third. Job satisfaction is high and work is enjoyable for most Front Desk Receptionists. The data in this summary comes from the PayScale salary survey.
|Salary||$19,524 - $46,726|
|Bonus||$151.01 - $3,370|
|Commission||$90.00 - $2,750|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$18,470 - $36,185|
|Hourly Rate||$8.81 - $16.25|
|Hourly Tips||$0.11 - $2.04|
|Overtime||$12.98 - $25.33|
|Bonus||$151.01 - $3,370|
|Commission||$90.00 - $2,750|
|Total Pay (||$18,470 - $36,185|
Job Description for Front Desk Receptionist
Front desk receptionists perform a wide variety of front desk duties for an organization. They welcome and greet visitors or guests, ask if they have appointments and look at the schedule to confirm details of the visitors' appointments. They call the individuals that are expecting the visitors to let them know that they have arrived; if instructed, they direct the visitor to the appropriate location within the company. The front desk receptionist must follow all security procedures, as well as monitor the logbook of visitors and issue visitor badges if needed. They must maintain a clean reception area, as well as comply with their company’s procedures, rules and regulations at all times. Additionally, front desk receptionists must answer the phone at the front desk, routing calls and responding to questions.Read More...
A high school diploma or equivalent is generally the minimum educational requirement for front desk receptionist positions. Possessing a certificate in a relevant field from a trade or vocational school may be beneficial. Experience as a receptionist is generally required or preferred as well. Many employers require their front desk receptionists to be knowledgeable in basic computer software such as the Microsoft Office suite. Additionally, front desk receptionists must have excellent typing, communication and multitasking skills. They should be able to work effectively with a wide variety of coworkers and visitors.
Front Desk Receptionist Tasks
- Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
- Process outgoing mail and receive deliveries.
- Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
- Operate telephone switchboard to answer, screen, route calls and relays messages.
Common Career Paths for Front Desk Receptionist
While not commonly seen, Front Desk Receptionists who transition into a Hotel General Manager position may see a rise in pay. The median salary for Hotel General Managers is $52K per year. However, Front Desk Receptionists typically graduate to Receptionists or Administrative Assistants.
Popular Employer Salaries for Front Desk Receptionist
Holiday Inn Express, Best Western International, Inc., Massage Envy, YMCA, and Holiday Inn are all popular places to work. Best Western International, Inc. leads the field in terms of pay, with a median salary of $22K. Massage Envy, Hampton Inn, and Courtyard by Marriott are a few other companies that offer generous salaries, with Front Desk Receptionists earning around $21K, $21K, or $21K at each firm, respectively.
Others at the bottom of the scale for this job include Holiday Inn Express at $19K, Holiday Inn at $20K, and Courtyard by Marriott, where $21K is the norm.
Popular Skills for Front Desk Receptionist
Survey results imply that Front Desk Receptionists deploy a deep pool of skills on the job. Most notably, skills in Administration, Office Administration, Phone Support, and Microsoft Excel are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Computer Service. For most people, competency in Customer Service indicates knowledge of Scheduling, Data Entry, and Customer Relations. A tool kit that includes Phone Support also typically contains Data Entry.
Pay by Experience Level for Front Desk Receptionist
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Front Desk Receptionists, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. The average worker who claims fewer than five years of experience earns around $24K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $28K. Front Desk Receptionists with one to two decades of relevant experience report an average salary of approximately $30K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $31K.
Pay Difference by Location
With a pay rate for Front Desk Receptionists that is 25 percent greater than the national average, New York offers a comfortable salary for those in this profession. Front Desk Receptionists can also look forward to large paychecks in cities like Washington (+21 percent), Dallas (+20 percent), Boston (+19 percent), and Seattle (+19 percent). Oklahoma City is the lowest-paying area, 15 percent south of the national average. Below-median salaries also turn up in Virginia Beach and Buffalo (15 percent lower and 12 percent lower, respectively).
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