Front Desk Receptionist Salary

Most Front Desk Receptionists in the United States are women. The workforce as a whole earns a median of approximately $11.82 per hour. Total cash payments to Front Desk Receptionists include potential for bonuses, profit sharing and commission. In exceptional cases, the first two can peak near $3K each, and the last component can even exceed $3K (albeit rarely); this causes total cash payments to vary between $18K and $36K. Geographic location is the biggest factor affecting pay for this group, followed by experience level and the specific company. Not all workers are lucky enough to have benefits; in fact, nearly one-half are without coverage. Medical insurance is claimed by a little less than half and dental insurance is reported by over a third. Job satisfaction is reported as high by the vast majority of workers. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$19,373 - $46,790
$19K
$31K
$47K
MEDIAN: $31,011
10%
50%
90%

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$8.79 - $16.34
$8
$12
$16
MEDIAN: $11.82
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$19,373 - $46,790  
   
Bonus
$154.56 - $2,909  
Profit Sharing
$4.21 - $2,770  
Commission
$99.33 - $2,517  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,424 - $36,287  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 246
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.79 - $16.34  
   
Hourly Tips
$0.11 - $2.05  
Overtime
$12.63 - $25.66  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$154.56 - $2,909  
   
Commission
$99.33 - $2,517  
Profit Sharing
$4.21 - $2,770  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,424 - $36,287  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 1,801

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Front Desk Receptionist

Front desk receptionists perform a wide variety of front desk duties for an organization. They welcome and greet visitors or guests, ask if they have appointments and look at the schedule to confirm details of the visitors' appointments. They call the individuals that are expecting the visitors to let them know that they have arrived; if instructed, they direct the visitor to the appropriate location within the company. The front desk receptionist must follow all security procedures, as well as monitor the logbook of visitors and issue visitor badges if needed. They must maintain a clean reception area, as well as comply with their company’s procedures, rules and regulations at all times. Additionally, front desk receptionists must answer the phone at the front desk, routing calls and responding to questions.

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Front Desk Receptionist Tasks

  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.
  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.

Common Career Paths for Front Desk Receptionist


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At the upper end, Front Desk Receptionists who move into a Hotel General Manager role can end up with a hefty increase in pay. The average income for Hotel General Managers is a much higher $52K per year. A Front Desk Receptionist may also move into a role as a Receptionist or an Administrative Assistant.

Receptionist Job Listings

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Popular Employer Salaries for Front Desk Receptionist


Many Front Desk Receptionists can be found at Holiday Inn Express, Best Western International, Inc., Massage Envy, YMCA, and Holiday Inn, firms that are at the top of the field. Those at Best Western International, Inc. can expect to make the most, with the company offering a median salary of $22K. Front Desk Receptionists can also look forward to large paychecks at Massage Envy ($21K), Hampton Inn ($21K), and Courtyard by Marriott ($21K).

Employees at Holiday Inn Express, Holiday Inn, and Courtyard by Marriott can also expect below-average earnings of $19K, $20K, and $21K.

Popular Skills for Front Desk Receptionist


Survey results imply that Front Desk Receptionists deploy a deep pool of skills on the job. Most notably, skills in Administration, Office Administration, Billing, and Scheduling are correlated to pay that is above average. Skills that seem to negatively impact pay include Computer Service. Most people experienced in Phone Support also know Data Entry. It is often found that people who know Customer Service are also skilled in Scheduling, Data Entry, and Customer Relations.

Pay by Experience Level for Front Desk Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. Relatively untried employees who have less than five years' experience make $24K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $28K. On average, Front Desk Receptionists make $30K following one to two decades on the job. More than 20 years of experience mean a somewhat bigger median paycheck of $31K, but it's not much more than what less experienced people make.

Pay Difference by Location

National Average: $25,204

Larger city markers indicate a job is popular in that location.

Front Desk Receptionists can earn above-average salaries when they head east to New York, Washington, and Boston, the three most well-paid cities in the country for Front Desk Receptionists. Falling short of the national average by 15 percent, the area with the worst salaries is Oklahoma City. Workers in Virginia Beach and Buffalo earn salaries that trail the national average for those in this profession (15 percent less and 12 percent less, respectively).

Front Desk Receptionist Reviews

Q: What is it like working as a Front Desk Receptionist?

Front Desk Receptionist in New York City:
"Great ability to interact with the public."
Pros: Provide service and help others. Solve problems and distribute information about yoga. Talk to lots of different people and usually just help them accomplish their goal of taking classes.
Cons: Some stress at times. Some difficulty in knowing what the management is thinking or planning, little involvement of staff is changes that are planned or implemented.

Front Desk Receptionist in New Port Richey:
"Fast paced."
Pros: The management is understanding and flexible, good-natured coworkers and patients, work-at-home.
Cons: Stressful, too busy at times, and a lot of computer and phone problems.

Front Desk Receptionist in Flint:
"Front Desk Receptionist/Accounts Receivable."
Pros: There are many great things about this job, but the most thing I think I like the best is the face-to-face contact with customers and the fact that it's a smaller company with fewer employees, so it's more intimate climate.
Cons: Ironically, the thing I like least, can also be the thing I like the best. Sometimes, the area I work in can bring in unsavory people and sometimes, I feel unsafe.

Related Job Salaries

Key Stats for Front Desk Receptionist

Gender

Female
91 %
Male
9 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 250 votes.
Less than 1 year
10%
1-4 years
50%
5-9 years
16%
10-19 years
15%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Desk Receptionist Salaries

▲23%

▲19%

▲12%

National Average
$25,000

▼6%

Skills That Affect Front Desk Receptionist Salaries



▲2%

▲2%


▲1%

▲1%


Data Entry
▼0%

Customer Relations
▼0%

Typing
▼0%

Microsoft Word
▼0%

National Average
$25,000




Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 250 votes.

Gender

Female
91 %
Male
9 %

Years of Experience

Less than 1 year
10%
1-4 years
50%
5-9 years
16%
10-19 years
15%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 47%
dental benefits
Dental: 35%
vision benefits
Vision: 27%
dental benefits
None: 50%
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