Front Desk Receptionist Salary

Front Desk Receptionists in the United States are largely female. The average salary of the entire group is approximately $11.33 per hour. Including potential for bonuses, profit sharing and commission — peaking near $1K, $3K, and $5K, respectively — total cash payment to Front Desk Receptionists can bottom out near $18K or top out at around $36K. Residence and career length each impact pay for this group, with the former having the largest influence. While some workers in this profession — one-half — do not have any health coverage, approximately one-half do receive medical benefits and more than a third have dental insurance. Work is enjoyable for Front Desk Receptionists, who typically claim high levels of job satisfaction. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$19,406 - $42,749
(Median)
$19K
$30K
$43K
MEDIAN: $30,221
10%
50%
90%

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$8.38 - $15.69
(Median)
$8
$11
$16
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$19,406 - $42,749  
   
Bonus
$0.00 - $1,222  
Profit Sharing
$400.00 - $2,708  
Commission
$0.00 - $4,866  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,806 - $35,553  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 585
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.38 - $15.69  
   
Hourly Tips
$0.24 - $1.09  
Overtime
$9.33 - $24.40  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,222  
   
Commission
$0.00 - $4,866  
Profit Sharing
$400.00 - $2,708  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,806 - $35,553  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 3,073
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Job Description for Front Desk Receptionist

The front desk receptionist is the first line of contact with those who contact the office, including visitors, customers, and the general public. As the position requires a great deal of interaction with people, a socially outgoing and gregarious person would do well in the job. The receptionist will greet and respond to all manner of inquiries (in person, by phone, or by other means such as mail or email) from customers, visitors, and the general public, as well as announce visitors and keep a log of office guests. The ability to operate a telephone switchboard to answer, screen, and transfer calls as well as make outgoing calls are key elements of the job, as are taking down and relaying messages to coworkers when necessary. The receptionist will be responsible for administrative support duties that include the use of computers, calculators, and fax machines as well as other standard office equipment. The position requires mastery of typing and proofreading skills (impeccable English skills are a must), and the receptionist will also be asked to prepare and process outgoing mail and sign for deliveries that are brought to the office. The position is full-time, and the receptionist would be expected to work during normal business hours on weekdays, with occasional additional hours on weeknights to finish any extra administrative work that was not completed during standard hours. The front desk receptionist reports directly to the office manager, though the receptionist may be asked to complete tasks for other professionals in the office.


Front Desk Receptionist Tasks

  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

Common Career Paths for Front Desk Receptionist


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Front Desk Receptionists who advance into the role of a Hotel General Manager are fairly uncommon. Hotel General Managers on average earn $52K per year. A more common career path for Front Desk Receptionists is stepping into the role of Receptionist or Administrative Assistant.

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Popular Skills for Front Desk Receptionist


Front Desk Receptionists seem to wield many skills on the job. Most notably, skills in Administration, Office Administration, Microsoft Excel, and Microsoft Office are correlated to pay that is above average, with boosts between 3 percent and 10 percent. Skills that are correlated to lower pay, on the other hand, include Computer Service and Telephony. The majority of those who know Customer Service also know Data Entry, Scheduling, and Customer Relations.

Pay by Experience Level for Front Desk Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Front Desk Receptionists, more experience in the field does not usually mean bigger paychecks. Relatively untried employees who have less than five years' experience make $23K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $27K. Front Desk Receptionists with one to two decades of relevant experience report an average salary of approximately $28K. People who have worked for more than 20 years report a median income of $29K, which is barely higher than the median for folks with 10 to 20 years of experience.

Pay Difference by Location


Surpassing the national average by 30 percent, Front Desk Receptionists in Washington receive some of the highest pay in the country. Front Desk Receptionists will also find cushy salaries in San Francisco (+28 percent), New York (+27 percent), Denver (+20 percent), and Seattle (+18 percent). Trailing the national average by 9 percent, Oklahoma City is the market with the smallest paychecks. Below-median salaries also turn up in Miami and San Antonio (8 percent lower and 4 percent lower, respectively).

Front Desk Receptionist Reviews

What is it like working as a Front Desk Receptionist?

Front Desk Receptionist in New Port Richey:
"Fast paced."
Pros: The management is understanding and flexible, good-natured coworkers and patients, work-at-home.
Cons: Stressful, too busy at times, and a lot of computer and phone problems.

Front Desk Receptionist in Flint:
"Front Desk Receptionist/Accounts Receivable."
Pros: There are many great things about this job, but the most thing I think I like the best is the face-to-face contact with customers and the fact that it's a smaller company with fewer employees, so it's more intimate climate.
Cons: Ironically, the thing I like least, can also be the thing I like the best. Sometimes, the area I work in can bring in unsavory people and sometimes, I feel unsafe.

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Experience Affects Front Desk Receptionist Salaries




National Average
$25,000


Skills That Affect Front Desk Receptionist Salaries



Microsoft Office
up arrow 3%

Microsoft Excel
up arrow 3%

Microsoft Word
up arrow 2%

Phone Support
up arrow 1%

Customer Relations
up arrow 1%

Data Entry
0%

National Average
$25,000

Scheduling
up arrow 1%

Typing
up arrow 1%

Filing
up arrow 1%

Organizing
up arrow 1%

Customer Service
up arrow 2%

Telephony
up arrow 3%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 622 votes.

Gender

Female
94 %
Male
6 %

Years of Experience

Less than 1 year
7%
1-4 years
45%
5-9 years
22%
10-19 years
18%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 49% dental benefits Dental: 38%
vision benefits Vision: 28% employee benefits None: 48%
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