Front Desk Receptionist Salary

Front Desk Receptionists in the United States are largely women. The group as a whole has a nationwide average of $11.47 per hour for pay. Pay ranges from $8.55 per hour on the low end to $15.89 on the high end. Location is the main element affecting pay for this group — tenure and the particular employer are driving factors as well. Most Front Desk Receptionists like their work and job satisfaction is high. Health benefits are not claimed by all — close to one-half lack any form of coverage — but approximately half have medical insurance, and over a third have dental, too. This snapshot results from replies to PayScale's salary survey.

$19,671 - $44,820
(Median)
$20K
$31K
$45K
MEDIAN: $30,826
10%
50%
90%

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$8.55 - $15.89
(Median)
$8
$11
$16
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$19,671 - $44,820  
   
Bonus
$0.00 - $1,106  
Profit Sharing
$305.21 - $2,708  
Commission
$-0.50 - $4,768  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,085 - $35,969  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 487
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.55 - $15.89  
   
Hourly Tips
$0.12 - $1.01  
Overtime
$7.25 - $25.03  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,106  
   
Commission
$-0.50 - $4,768  
Profit Sharing
$305.21 - $2,708  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,085 - $35,969  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 2,902
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Job Description for Front Desk Receptionist

Front desk receptionists perform a wide variety of front desk duties for an organization. They welcome and greet visitors or guests, ask if they have appointments and look at the schedule to confirm details of the visitors' appointments. They call the individuals that are expecting the visitors to let them know that they have arrived; if instructed, they direct the visitor to the appropriate location within the company. The front desk receptionist must follow all security procedures, as well as monitor the logbook of visitors and issue visitor badges if needed. They must maintain a clean reception area, as well as comply with their company’s procedures, rules and regulations at all times. Additionally, front desk receptionists must answer the phone at the front desk, routing calls and responding to questions.

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Front Desk Receptionist Tasks

  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

Common Career Paths for Front Desk Receptionist


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Front Desk Receptionists sometimes assume positions such as Hotel General Managers. That role pays $52K per year on average. A more common career path for Front Desk Receptionists is stepping into the role of Receptionist or Administrative Assistant.

Receptionist Job Listings

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Popular Employer Salaries for Front Desk Receptionist


Pay for Front Desk Receptionists is the lowest at Holiday Inn Express, which has a median salary of $18K. In addition, there's little room to grow there, with salaries maxing out at $27K.

Popular Skills for Front Desk Receptionist


Survey results imply that Front Desk Receptionists deploy a deep pool of skills on the job. Most notably, skills in Administration, Office Administration, Microsoft Excel, and Phone Support are correlated to pay that is above average. Skills that seem to negatively impact pay include Telephony. Most people who know Phone Support also know Data Entry. The majority of those who know Customer Service also know Scheduling, Data Entry, and Customer Relations.

Pay by Experience Level for Front Desk Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Front Desk Receptionists, experience does not seem to be a major factor in determining pay. The average worker who claims fewer than five years of experience earns around $23K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $27K. Front Desk Receptionists claiming one to two decades of experience make an estimated median of $28K. Ultimately, more time spent in the workforce does seem to translate to bigger paychecks; seasoned veterans with more than 20 years of experience report a median income of $30K.

Pay Difference by Location

National Average: $24,886

Larger city markers indicate a job is popular in that location.

Front Desk Receptionists will find that Washington offers an impressive pay rate, one which exceeds the national average by 26 percent. Front Desk Receptionists can also look forward to large paychecks in cities like New York (+26 percent), Denver (+24 percent), Dallas (+17 percent), and Seattle (+15 percent). With compensation 6 percent below the national average, Miami is not known for hefty paychecks and actually represents the lowest-paying market.

Front Desk Receptionist Reviews

What is it like working as a Front Desk Receptionist?

Front Desk Receptionist in New York City:
"Great ability to interact with the public."
Pros: Provide service and help others. Solve problems and distribute information about yoga. Talk to lots of different people and usually just help them accomplish their goal of taking classes.
Cons: Some stress at times. Some difficulty in knowing what the management is thinking or planning, little involvement of staff is changes that are planned or implemented.

Front Desk Receptionist in New Port Richey:
"Fast paced."
Pros: The management is understanding and flexible, good-natured coworkers and patients, work-at-home.
Cons: Stressful, too busy at times, and a lot of computer and phone problems.

Front Desk Receptionist in Flint:
"Front Desk Receptionist/Accounts Receivable."
Pros: There are many great things about this job, but the most thing I think I like the best is the face-to-face contact with customers and the fact that it's a smaller company with fewer employees, so it's more intimate climate.
Cons: Ironically, the thing I like least, can also be the thing I like the best. Sometimes, the area I work in can bring in unsavory people and sometimes, I feel unsafe.

Related Job Salaries

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Experience Affects Front Desk Receptionist Salaries




National Average
$25,000


Skills That Affect Front Desk Receptionist Salaries



Microsoft Excel
up arrow 2%

Phone Support
up arrow 1%

Microsoft Office
up arrow 1%

Data Entry
0%

Customer Relations
0%

Microsoft Word
0%

National Average
$25,000

Scheduling
up arrow 1%

Filing
up arrow 1%

Organizing
up arrow 1%

Customer Service
up arrow 2%

Typing
up arrow 2%

Computer Service
up arrow 3%

Telephony
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 534 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
8%
1-4 years
45%
5-9 years
20%
10-19 years
18%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 49%
dental benefits
Dental: 37%
medical benefits
Vision: 27%
dental benefits
None: 48%
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