Front Desk Receptionist Salary

The larger portion of Front Desk Receptionists in the United States are women. Median pay in this female-dominated area goes for around $11.47 per hour. Pay ranges from $8.55 per hour on the low end to $15.89 on the high end. While experience level and the individual firm impact pay for this group, residence is the most influential factor. Although approximately one-half have medical coverage and more than a third have dental coverage, about one-half claim no health benefits at all. Job satisfaction for Front Desk Receptionists is high. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$19,671 - $44,820
(Median)
$20K
$31K
$45K
MEDIAN: $30,826
10%
50%
90%

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$8.55 - $15.89
(Median)
$8
$11
$16
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$19,671 - $44,820  
   
Bonus
$0.00 - $1,106  
Profit Sharing
$305.21 - $2,708  
Commission
$-0.50 - $4,768  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,085 - $35,969  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 487
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.55 - $15.89  
   
Hourly Tips
$0.12 - $1.01  
Overtime
$7.25 - $25.03  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,106  
   
Commission
$-0.50 - $4,768  
Profit Sharing
$305.21 - $2,708  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,085 - $35,969  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 2,902
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Job Description for Front Desk Receptionist

Front desk receptionists perform a wide variety of front desk duties for an organization. They welcome and greet visitors or guests, ask if they have appointments and look at the schedule to confirm details of the visitors' appointments. They call the individuals that are expecting the visitors to let them know that they have arrived; if instructed, they direct the visitor to the appropriate location within the company. The front desk receptionist must follow all security procedures, as well as monitor the logbook of visitors and issue visitor badges if needed. They must maintain a clean reception area, as well as comply with their company’s procedures, rules and regulations at all times. Additionally, front desk receptionists must answer the phone at the front desk, routing calls and responding to questions.

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Front Desk Receptionist Tasks

  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

Common Career Paths for Front Desk Receptionist


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Front Desk Receptionists sometimes assume positions such as Hotel General Managers. That role pays $52K per year on average. Becoming a Receptionist or an Administrative Assistant is, however, a more typical career progression for Front Desk Receptionists.

Receptionist Job Listings

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Popular Employer Salaries for Front Desk Receptionist


Not only do salaries lack room to grow — pay ranges from $16K to just $27K — but Holiday Inn Express offers the lowest pay in town to boot, with a median paycheck of $18K.

Popular Skills for Front Desk Receptionist


Front Desk Receptionists report using a large range of skills on the job. Most notably, skills in Administration, Office Administration, Microsoft Excel, and Phone Support are correlated to pay that is above average. Skills that seem to negatively impact pay include Telephony. Most people experienced in Phone Support also know Data Entry. The majority of those who know Customer Service also know Scheduling, Data Entry, and Customer Relations.

Pay by Experience Level for Front Desk Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Front Desk Receptionists, experience does not seem to be a major factor in determining pay. Workers in their first five years can expect to earn $23K, but people who have been around for five to 10 years earn a noticeably bigger sum of $27K. After working for 10 to 20 years, Front Desk Receptionists make a median salary of $28K. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $30K.

Pay Difference by Location

National Average: $24,886

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Front Desk Receptionists, Washington offers exceptional salaries, 26 percent above the national average. Front Desk Receptionists will also find cushy salaries in New York (+26 percent), Denver (+24 percent), Dallas (+17 percent), and Seattle (+15 percent). With compensation 6 percent below the national average, Miami is not known for hefty paychecks and actually represents the lowest-paying market.

Front Desk Receptionist Reviews

What is it like working as a Front Desk Receptionist?

Front Desk Receptionist in New Port Richey:
"Fast paced."
Pros: The management is understanding and flexible, good-natured coworkers and patients, work-at-home.
Cons: Stressful, too busy at times, and a lot of computer and phone problems.

Front Desk Receptionist in Flint:
"Front Desk Receptionist/Accounts Receivable."
Pros: There are many great things about this job, but the most thing I think I like the best is the face-to-face contact with customers and the fact that it's a smaller company with fewer employees, so it's more intimate climate.
Cons: Ironically, the thing I like least, can also be the thing I like the best. Sometimes, the area I work in can bring in unsavory people and sometimes, I feel unsafe.

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Experience Affects Front Desk Receptionist Salaries




National Average
$25,000


Skills That Affect Front Desk Receptionist Salaries



Microsoft Excel
up arrow 2%

Phone Support
up arrow 1%

Microsoft Office
up arrow 1%

Data Entry
0%

Customer Relations
0%

Microsoft Word
0%

National Average
$25,000

Scheduling
up arrow 1%

Filing
up arrow 1%

Organizing
up arrow 1%

Customer Service
up arrow 2%

Typing
up arrow 2%

Computer Service
up arrow 3%

Telephony
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 534 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
8%
1-4 years
45%
5-9 years
20%
10-19 years
18%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 49%
dental benefits
Dental: 37%
medical benefits
Vision: 27%
dental benefits
None: 48%
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