Front Desk Receptionist Salary

Women make up the vast majority of Front Desk Receptionists in the United States. The average pay in this industry is approximately $11.37 per hour. Final cash compensation to Front Desk Receptionists varies from around $18K to approximately $36K; choice pay grades include potential for bonuses and profit sharing as high as $1K and $3K, respectively. Geographic location is the biggest factor affecting pay for this group, followed by tenure and the particular employer. Work is enjoyable for Front Desk Receptionists, who typically claim high levels of job satisfaction. Not all workers are lucky enough to have benefits; in fact, roughly one-half are without coverage. Medical insurance is claimed by close to one-half and dental insurance is reported by more than a third. The numbers in this rundown were provided by PayScale's salary survey participants.

$19,477 - $42,870

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$8.41 - $15.70

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$19,477 - $42,870  
   
Bonus
$0.00 - $1,199  
Profit Sharing
$391.49 - $2,757  
Commission
$0.00 - $4,832  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,886 - $35,521  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 569
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.41 - $15.70  
   
Hourly Tips
$0.24 - $1.09  
Overtime
$8.79 - $24.38  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,199  
   
Commission
$0.00 - $4,832  
Profit Sharing
$391.49 - $2,757  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,886 - $35,521  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 3,024
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Job Description for Front Desk Receptionist

The front desk receptionist is the first line of contact with those who contact the office, including visitors, customers, and the general public. As the position requires a great deal of interaction with people, a socially outgoing and gregarious person would do well in the job. The receptionist will greet and respond to all manner of inquiries (in person, by phone, or by other means such as mail or email) from customers, visitors, and the general public, as well as announce visitors and keep a log of office guests. The ability to operate a telephone switchboard to answer, screen, and transfer calls as well as make outgoing calls are key elements of the job, as are taking down and relaying messages to coworkers when necessary. The receptionist will be responsible for administrative support duties that include the use of computers, calculators, and fax machines as well as other standard office equipment. The position requires mastery of typing and proofreading skills (impeccable English skills are a must), and the receptionist will also be asked to prepare and process outgoing mail and sign for deliveries that are brought to the office. The position is full-time, and the receptionist would be expected to work during normal business hours on weekdays, with occasional additional hours on weeknights to finish any extra administrative work that was not completed during standard hours. The front desk receptionist reports directly to the office manager, though the receptionist may be asked to complete tasks for other professionals in the office.


Front Desk Receptionist Tasks

  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

Common Career Paths for Front Desk Receptionist


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Front Desk Receptionists do not often transition into Hotel General Manager roles. The role averages $52K per year. A more common career path for Front Desk Receptionists is stepping into the role of Receptionist or Administrative Assistant.

Receptionist Job Listings

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Popular Employer Salaries for Front Desk Receptionist


Holiday Inn Express doles out the lowest salaries in town — median pay is $17K — not to mention workers can only make as much as $24K and scope of pay is rather limited.

Popular Skills for Front Desk Receptionist


Front Desk Receptionists seem to require a rather large skill set. Most notably, skills in Administration, Office Administration, Microsoft Excel, and Microsoft Office are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Computer Service and Telephony. Most people experienced in Customer Service also know Data Entry, Scheduling, and Customer Relations.

Pay by Experience Level for Front Desk Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Front Desk Receptionists with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. The average beginner in this position makes around $23K, but folks who have been around for five to 10 years see a markedly higher median salary of $27K. Front Desk Receptionists bring in $28K after working for 10 to 20 years. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $29K.

Pay Difference by Location


Surpassing the national average by 28 percent, Front Desk Receptionists in Washington receive some of the highest pay in the country. Front Desk Receptionists will also find cushy salaries in San Francisco (+28 percent), New York (+25 percent), Denver (+20 percent), and Atlanta (+16 percent). With compensation 8 percent below the national average, Las Vegas is not known for hefty paychecks and actually represents the lowest-paying market. Employers pay around 7 percent less in Miami and 4 percent less in San Antonio, below-median salaries for those in this field.

Front Desk Receptionist Reviews

What is it like working as a Front Desk Receptionist?

Front Desk Receptionist in New Port Richey:
"Fast paced."
Pros: The management is understanding and flexible, good-natured coworkers and patients, work-at-home.
Cons: Stressful, too busy at times, and a lot of computer and phone problems.

Front Desk Receptionist in Flint:
"Front Desk Receptionist/Accounts Receivable."
Pros: There are many great things about this job, but the most thing I think I like the best is the face-to-face contact with customers and the fact that it's a smaller company with fewer employees, so it's more intimate climate.
Cons: Ironically, the thing I like least, can also be the thing I like the best. Sometimes, the area I work in can bring in unsavory people and sometimes, I feel unsafe.

Related Job Salaries

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Experience Affects Front Desk Receptionist Salaries




National Average
$25,000


Skills That Affect Front Desk Receptionist Salaries



Microsoft Excel
up arrow 3%

Microsoft Office
up arrow 2%

Phone Support
up arrow 1%

Microsoft Word
up arrow 1%

Data Entry
0%

Customer Relations
0%

National Average
$25,000

Scheduling
up arrow 1%

Typing
up arrow 1%

Organizing
up arrow 1%

Customer Service
up arrow 2%

Filing
up arrow 2%

Telephony
up arrow 4%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 609 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
7%
1-4 years
45%
5-9 years
21%
10-19 years
18%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 49% dental benefits Dental: 38%
vision benefits Vision: 28% employee benefits None: 48%
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