Front Desk Receptionist Salary

Women comprise the majority of Front Desk Receptionists in the United States. Individuals in this line of work make around $11.31 per hour on average. Total cash incomes of Front Desk Receptionists run from $18K to $36K, depending on bonuses that can occasionally exceed $1K, profit sharing that reaches $2K, and some commissions of nearly $5K. Residence is the biggest factor affecting pay for this group, followed by experience level. Most Front Desk Receptionists report high levels of job satisfaction. Slightly less than one-half of professionals in this line of work do not receive benefits; however, approximately half report medical coverage and two in five claim dental coverage as well. This snapshot results from replies to PayScale's salary survey.

$19,633 - $42,200
(Median)
$20K
$30K
$42K
MEDIAN: $30,064
10%
50%
90%

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$8.35 - $15.58
(Median)
$8
$11
$16
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$19,633 - $42,200  
   
Bonus
$0.00 - $1,216  
Profit Sharing
$402.68 - $2,051  
Commission
$-0.50 - $4,768  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,754 - $35,516  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 657
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.35 - $15.58  
   
Hourly Tips
$0.24 - $1.10  
Overtime
$8.62 - $24.37  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,216  
   
Commission
$-0.50 - $4,768  
Profit Sharing
$402.68 - $2,051  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,754 - $35,516  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 3,236

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Job Description for Front Desk Receptionist

The front desk receptionist is the first line of contact with those who contact the office, including visitors, customers, and the general public. As the position requires a great deal of interaction with people, a socially outgoing and gregarious person would do well in the job. The receptionist will greet and respond to all manner of inquiries (in person, by phone, or by other means such as mail or email) from customers, visitors, and the general public, as well as announce visitors and keep a log of office guests. The ability to operate a telephone switchboard to answer, screen, and transfer calls as well as make outgoing calls are key elements of the job, as are taking down and relaying messages to coworkers when necessary. The receptionist will be responsible for administrative support duties that include the use of computers, calculators, and fax machines as well as other standard office equipment. The position requires mastery of typing and proofreading skills (impeccable English skills are a must), and the receptionist will also be asked to prepare and process outgoing mail and sign for deliveries that are brought to the office. The position is full-time, and the receptionist would be expected to work during normal business hours on weekdays, with occasional additional hours on weeknights to finish any extra administrative work that was not completed during standard hours. The front desk receptionist reports directly to the office manager, though the receptionist may be asked to complete tasks for other professionals in the office.


Front Desk Receptionist Tasks

  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

Common Career Paths for Front Desk Receptionist


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Front Desk Receptionists sometimes assume positions such as Hotel General Managers. That role pays $52K per year on average. More often, however, Front Desk Receptionists go on to become Receptionists or Administrative Assistants.

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Popular Skills for Front Desk Receptionist


Survey participants wield an impressively varied skill set on the job. Most notably, skills in Administration, Office Administration, Microsoft Office, and Microsoft Excel are correlated to pay that is above average, with boosts between 3 percent and 9 percent. Skills that are correlated to lower pay, on the other hand, include Computer Service and Telephony. Most people experienced in Customer Service also know Phone Support, Scheduling, and Customer Relations.

Pay by Experience Level for Front Desk Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Front Desk Receptionists, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Respondents with less than five years' experience take home $23K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $27K. After working for 10 to 20 years, Front Desk Receptionists make a median salary of $28K. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $29K.

Pay Difference by Location


For Front Desk Receptionists, Washington provides a pay rate that is 41 percent greater than the national average. Front Desk Receptionists can also look forward to large paychecks in cities like New York (+30 percent), San Francisco (+29 percent), Seattle (+21 percent), and Denver (+20 percent). Trailing the national average by 8 percent, Miami is the market with the smallest paychecks. Workers in Las Vegas and San Antonio earn salaries that trail the national average for those in this profession (6 percent less and 3 percent less, respectively).

Front Desk Receptionist Reviews

What is it like working as a Front Desk Receptionist?

Front Desk Receptionist in Flint:
"Front Desk Receptionist/Accounts Receivable."
Pros: There are many great things about this job, but the most thing I think I like the best is the face-to-face contact with customers and the fact that it's a smaller company with fewer employees, so it's more intimate climate.
Cons: Ironically, the thing I like least, can also be the thing I like the best. Sometimes, the area I work in can bring in unsavory people and sometimes, I feel unsafe.

Related Job Salaries

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Experience Affects Front Desk Receptionist Salaries




National Average
$25,000


Skills That Affect Front Desk Receptionist Salaries



Microsoft Office
up arrow 3%

Microsoft Excel
up arrow 3%

Microsoft Word
up arrow 2%

Phone Support
up arrow 1%

Customer Relations
up arrow 1%

Data Entry
0%

Scheduling
0%

National Average
$25,000

Customer Service
up arrow 2%

Typing
up arrow 2%

Filing
up arrow 2%

Organizing
up arrow 2%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 679 votes.

Gender

Female
94 %
Male
6 %

Years of Experience

Less than 1 year
6%
1-4 years
46%
5-9 years
22%
10-19 years
18%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 50% dental benefits Dental: 39%
vision benefits Vision: 27% employee benefits None: 47%