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Front Desk Receptionist Salary

The larger portion of Front Desk Receptionists in the United States are women. Median pay in this female-dominated area goes for around $11.19 per hour. Cash earnings of Front Desk Receptionists — including $1K in bonuses, $2K in profit sharing proceeds, and $6K in commissions near the top of the pay scale — stretch from approximately $18K to approximately $35K depending on individual performance. Residence is the biggest factor affecting pay for this group, followed by tenure. For the most part, Front Desk Receptionists enjoy their work and report high levels of job satisfaction. Some workers in this field — slightly less than half — are not awarded benefits. Medical coverage is reported by close to one-half and dental plans are enjoyed by close to two-fifths. This overview is based on answers to PayScale's salary questionnaire.
$19,852 - $41,417
(Median)
20K
25K
30K
35K
41K
MEDIAN: $29,851
10%
25%
50%
75%
90%

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$8.31 - $15.49
(Median)
8
9
11
13
15
MEDIAN: $11.00
10%
25%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$19,852 - $41,417  
   
Bonus
$0.00 - $1,219  
Profit Sharing
$405.47 - $2,047  
Commission
$96.35 - $6,286  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,688 - $35,356  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 759
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.31 - $15.49  
   
Hourly Tips
$0.24 - $1.29  
Overtime
$9.20 - $24.41  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,219  
   
Commission
$96.35 - $6,286  
Profit Sharing
$405.47 - $2,047  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,688 - $35,356  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 3,539
United States (change)

Job Description for Front Desk Receptionist

The front desk receptionist is the first line of contact with those who contact the office, including visitors, customers, and the general public. As the position requires a great deal of interaction with people, a socially outgoing and gregarious person would do well in the job. The receptionist will greet and respond to all manner of inquiries (in person, by phone, or by other means such as mail or email) from customers, visitors, and the general public, as well as announce visitors and keep a log of office guests. The ability to operate a telephone switchboard to answer, screen, and transfer calls as well as make outgoing calls are key elements of the job, as are taking down and relaying messages to coworkers when necessary. The receptionist will be responsible for administrative support duties that include the use of computers, calculators, and fax machines as well as other standard office equipment. The position requires mastery of typing and proofreading skills (impeccable English skills are a must), and the receptionist will also be asked to prepare and process outgoing mail and sign for deliveries that are brought to the office. The position is full-time, and the receptionist would be expected to work during normal business hours on weekdays, with occasional additional hours on weeknights to finish any extra administrative work that was not completed during standard hours. The front desk receptionist reports directly to the office manager, though the receptionist may be asked to complete tasks for other professionals in the office.


Front Desk Receptionist Tasks

  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

Common Career Paths for Front Desk Receptionist


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While not commonly seen, Front Desk Receptionists who transition into a Hotel General Manager position may see a rise in pay. The median salary for Hotel General Managers is $52K per year. It is more probable, however, that Front Desk Receptionists become Receptionists or Administrative Assistants.

Receptionist Job Listings

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Popular Skills for Front Desk Receptionist


Front Desk Receptionists seem to require a rather large skill set. Most notably, skills in Administration, Office Administration, Microsoft Excel, and Microsoft Office are correlated to pay that is above average, with boosts between 4 percent and 8 percent. Skills that pay less than market rate include Telephony and Computer Service. For most people, competency in Customer Service indicates knowledge of Data Entry, Scheduling, and Customer Relations.

Pay by Experience Level for Front Desk Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Front Desk Receptionists, more experience in the field does not usually mean bigger paychecks. Respondents with less than five years' experience take home $23K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $26K. After working for 10 to 20 years, Front Desk Receptionists make a median salary of $28K. Ultimately, more time spent in the workforce does seem to translate to bigger paychecks; seasoned veterans with more than 20 years of experience report a median income of $29K.

Pay Difference by Location


New York is home to an above-average pay rate for Front Desk Receptionists, 33 percent higher than the national average. Front Desk Receptionists can also look forward to large paychecks in cities like San Francisco (+30 percent), Washington (+28 percent), Denver (+16 percent), and Dallas (+13 percent). Falling short of the national average by 7 percent, the area with the worst salaries is Las Vegas. Employers pay around 6 percent less in Miami and 4 percent less in San Antonio, below-median salaries for those in this field.

Front Desk Receptionist Reviews

What is it like working as a Front Desk Receptionist?

Front Desk Receptionist in Flint:
"Front Desk Receptionist/Accounts Receivable."
Pros: There are many great things about this job, but the most thing I think I like the best is the face-to-face contact with customers and the fact that it's a smaller company with fewer employees, so it's more intimate climate.
Cons: Ironically, the thing I like least, can also be the thing I like the best. Sometimes, the area I work in can bring in unsavory people and sometimes, I feel unsafe.

Related Job Salaries

Experience Affects Front Desk Receptionist Salaries




National Average
$25,000


Skills That Affect Front Desk Receptionist Salaries



Microsoft Excel
up arrow 4%

Microsoft Office
up arrow 3%

Phone Support
up arrow 2%

Microsoft Word
up arrow 2%

Customer Relations
up arrow 1%

Data Entry
0%

Scheduling
0%

National Average
$25,000

Filing
up arrow 1%

Customer Service
up arrow 2%

Typing
up arrow 2%

Organizing
up arrow 2%

Computer Service
up arrow 3%

Telephony
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 720 votes.

Gender

Female
94 %
Male
6 %

Years of Experience

Less than 1 year
6%
1-4 years
47%
5-9 years
23%
10-19 years
17%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 50% dental benefits Dental: 39%
vision benefits Vision: 27% employee benefits None: 47%