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Front Desk Receptionist Salary

Women account for the majority of Front Desk Receptionists in the United States. The entire group has an average salary of $11.32 per hour. In the world of Front Desk Receptionists, overall cash allowance can occasionally include more than $1K from bonuses and, in some exceptional cases, $2K from profit sharing, causing incomes to vary widely between $18K and $36K. Geographic location and career duration each impact pay for this group, with the former having the largest influence. While some workers in this profession — a little less than one-half — do not have any health coverage, close to one-half do receive medical benefits and about two in five have dental insurance. Most Front Desk Receptionists report high levels of job satisfaction. The numbers in this rundown were provided by PayScale's salary survey participants.

$19,579 - $42,535
(Median)
$20K
$30K
$43K
MEDIAN: $30,098
10%
50%
90%

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$8.38 - $15.63
(Median)
$8
$11
$16
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$19,579 - $42,535  
   
Bonus
$0.00 - $1,222  
Profit Sharing
$400.00 - $2,056  
Commission
$-0.50 - $4,768  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,831 - $35,546  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 637
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.38 - $15.63  
   
Hourly Tips
$0.24 - $1.09  
Overtime
$9.70 - $24.36  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,222  
   
Commission
$-0.50 - $4,768  
Profit Sharing
$400.00 - $2,056  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,831 - $35,546  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 3,191

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Job Description for Front Desk Receptionist

The front desk receptionist is the first line of contact with those who contact the office, including visitors, customers, and the general public. As the position requires a great deal of interaction with people, a socially outgoing and gregarious person would do well in the job. The receptionist will greet and respond to all manner of inquiries (in person, by phone, or by other means such as mail or email) from customers, visitors, and the general public, as well as announce visitors and keep a log of office guests. The ability to operate a telephone switchboard to answer, screen, and transfer calls as well as make outgoing calls are key elements of the job, as are taking down and relaying messages to coworkers when necessary. The receptionist will be responsible for administrative support duties that include the use of computers, calculators, and fax machines as well as other standard office equipment. The position requires mastery of typing and proofreading skills (impeccable English skills are a must), and the receptionist will also be asked to prepare and process outgoing mail and sign for deliveries that are brought to the office. The position is full-time, and the receptionist would be expected to work during normal business hours on weekdays, with occasional additional hours on weeknights to finish any extra administrative work that was not completed during standard hours. The front desk receptionist reports directly to the office manager, though the receptionist may be asked to complete tasks for other professionals in the office.


Front Desk Receptionist Tasks

  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

Common Career Paths for Front Desk Receptionist


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It's not very common for Front Desk Receptionists to move on to become Hotel General Managers. Average pay for a Hotel General Manager is $52K annually. It is more probable, however, that Front Desk Receptionists become Receptionists or Administrative Assistants.

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Popular Skills for Front Desk Receptionist


Survey results imply that Front Desk Receptionists deploy a substantial tool kit of skills at work. Most notably, skills in Administration, Office Administration, Microsoft Excel, and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Computer Service and Telephony. For most people, competency in Customer Service indicates knowledge of Phone Support, Scheduling, and Customer Relations.

Pay by Experience Level for Front Desk Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. Workers in their first five years can expect to earn $23K, but people who have been around for five to 10 years earn a noticeably bigger sum of $26K. Front Desk Receptionists who work for 10 to 20 years in their occupation tend to earn about $28K. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $29K on average.

Pay Difference by Location


For Front Desk Receptionists, working in the bustling city of Washington has its advantages, including an above-average pay rate. Front Desk Receptionists will also find cushy salaries in New York (+30 percent), San Francisco (+29 percent), Denver (+20 percent), and Seattle (+20 percent). The smallest paychecks in the market, 8 percent south of the national average, can be found in Miami. Las Vegas and San Antonio are a couple other places where companies are known to pay below the median — salaries are 6 percent lower and 2 percent lower, respectively.

Front Desk Receptionist Reviews

What is it like working as a Front Desk Receptionist?

Front Desk Receptionist in Flint:
"Front Desk Receptionist/Accounts Receivable."
Pros: There are many great things about this job, but the most thing I think I like the best is the face-to-face contact with customers and the fact that it's a smaller company with fewer employees, so it's more intimate climate.
Cons: Ironically, the thing I like least, can also be the thing I like the best. Sometimes, the area I work in can bring in unsavory people and sometimes, I feel unsafe.

Related Job Salaries

United States (change)

Experience Affects Front Desk Receptionist Salaries




National Average
$25,000


Skills That Affect Front Desk Receptionist Salaries



Microsoft Office
up arrow 3%

Microsoft Excel
up arrow 3%

Phone Support
up arrow 1%

Customer Relations
up arrow 1%

Microsoft Word
up arrow 1%

Data Entry
0%

National Average
$25,000

Scheduling
up arrow 1%

Typing
up arrow 1%

Customer Service
up arrow 2%

Filing
up arrow 2%

Organizing
up arrow 2%

Computer Service
up arrow 4%

Telephony
up arrow 4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 666 votes.

Gender

Female
94 %
Male
6 %

Years of Experience

Less than 1 year
6%
1-4 years
46%
5-9 years
22%
10-19 years
18%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 50% dental benefits Dental: 39%
vision benefits Vision: 27% employee benefits None: 47%
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