Most Front Desk Receptionists in the United States are women. The median pay for people in this role is approximately $11.82 per hour. Compensation for this group is mainly affected by residence, but career duration and the individual firm are influential factors as well. Not all workers are lucky enough to have benefits; in fact, approximately one-half are without coverage. Medical insurance is claimed by just under one-half and dental insurance is reported by over a third. Job satisfaction is high and work is enjoyable for most Front Desk Receptionists. The data in this summary comes from the PayScale salary survey.

$19,524 - $46,726
$20K
$31K
$47K
MEDIAN: $31,136
10%
50%
90%

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$8.81 - $16.25
$8
$12
$16
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$19,524 - $46,726  
   
Bonus
$151.01 - $3,370  
Profit Sharing
$2,493  
Commission
$90.00 - $2,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,470 - $36,185  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 258
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.81 - $16.25  
   
Hourly Tips
$0.11 - $2.04  
Overtime
$12.98 - $25.33  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$151.01 - $3,370  
   
Commission
$90.00 - $2,750  
Profit Sharing
$2,493  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,470 - $36,185  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 1,887

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Front Desk Receptionist

Front desk receptionists perform a wide variety of front desk duties for an organization. They welcome and greet visitors or guests, ask if they have appointments and look at the schedule to confirm details of the visitors' appointments. They call the individuals that are expecting the visitors to let them know that they have arrived; if instructed, they direct the visitor to the appropriate location within the company. The front desk receptionist must follow all security procedures, as well as monitor the logbook of visitors and issue visitor badges if needed. They must maintain a clean reception area, as well as comply with their company’s procedures, rules and regulations at all times. Additionally, front desk receptionists must answer the phone at the front desk, routing calls and responding to questions.

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Front Desk Receptionist Tasks

  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.
  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.

Common Career Paths for Front Desk Receptionist


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While not commonly seen, Front Desk Receptionists who transition into a Hotel General Manager position may see a rise in pay. The median salary for Hotel General Managers is $52K per year. However, Front Desk Receptionists typically graduate to Receptionists or Administrative Assistants.

Receptionist Job Listings

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Popular Employer Salaries for Front Desk Receptionist


Holiday Inn Express, Best Western International, Inc., Massage Envy, YMCA, and Holiday Inn are all popular places to work. Best Western International, Inc. leads the field in terms of pay, with a median salary of $22K. Massage Envy, Hampton Inn, and Courtyard by Marriott are a few other companies that offer generous salaries, with Front Desk Receptionists earning around $21K, $21K, or $21K at each firm, respectively.

Others at the bottom of the scale for this job include Holiday Inn Express at $19K, Holiday Inn at $20K, and Courtyard by Marriott, where $21K is the norm.

Popular Skills for Front Desk Receptionist


Survey results imply that Front Desk Receptionists deploy a deep pool of skills on the job. Most notably, skills in Administration, Office Administration, Phone Support, and Microsoft Excel are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Computer Service. For most people, competency in Customer Service indicates knowledge of Scheduling, Data Entry, and Customer Relations. A tool kit that includes Phone Support also typically contains Data Entry.

Pay by Experience Level for Front Desk Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Front Desk Receptionists, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. The average worker who claims fewer than five years of experience earns around $24K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $28K. Front Desk Receptionists with one to two decades of relevant experience report an average salary of approximately $30K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $31K.

Pay Difference by Location

National Average: $25,196

Larger city markers indicate a job is popular in that location.

With a pay rate for Front Desk Receptionists that is 25 percent greater than the national average, New York offers a comfortable salary for those in this profession. Front Desk Receptionists can also look forward to large paychecks in cities like Washington (+21 percent), Dallas (+20 percent), Boston (+19 percent), and Seattle (+19 percent). Oklahoma City is the lowest-paying area, 15 percent south of the national average. Below-median salaries also turn up in Virginia Beach and Buffalo (15 percent lower and 12 percent lower, respectively).

Front Desk Receptionist Reviews

Q: What is it like working as a Front Desk Receptionist?

Front Desk Receptionist in New York City:
"Great ability to interact with the public."
Pros: Provide service and help others. Solve problems and distribute information about yoga. Talk to lots of different people and usually just help them accomplish their goal of taking classes.
Cons: Some stress at times. Some difficulty in knowing what the management is thinking or planning, little involvement of staff is changes that are planned or implemented.

Front Desk Receptionist in New Port Richey:
"Fast paced."
Pros: The management is understanding and flexible, good-natured coworkers and patients, work-at-home.
Cons: Stressful, too busy at times, and a lot of computer and phone problems.

Front Desk Receptionist in Flint:
"Front Desk Receptionist/Accounts Receivable."
Pros: There are many great things about this job, but the most thing I think I like the best is the face-to-face contact with customers and the fact that it's a smaller company with fewer employees, so it's more intimate climate.
Cons: Ironically, the thing I like least, can also be the thing I like the best. Sometimes, the area I work in can bring in unsavory people and sometimes, I feel unsafe.

Related Job Salaries

Key Stats for Front Desk Receptionist

Gender

Female
91 %
Male
9 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 252 votes.
Less than 1 year
10%
1-4 years
50%
5-9 years
16%
10-19 years
16%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Desk Receptionist Salaries




National Average
$25,000


Skills That Affect Front Desk Receptionist Salaries






up arrow 1%

Data Entry
0%

Customer Relations
0%

Typing
0%

Filing
0%

Microsoft Word
0%

Organizing
0%

Microsoft Office
0%

National Average
$25,000



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 252 votes.

Gender

Female
91 %
Male
9 %

Years of Experience

Less than 1 year
10%
1-4 years
50%
5-9 years
16%
10-19 years
16%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 47%
dental benefits
Dental: 35%
vision benefits
Vision: 27%
dental benefits
None: 50%
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