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Front Desk Receptionist Salary

Most Front Desk Receptionists in the United States are women. The median pay for people in this role is approximately $11.35 per hour. In the world of Front Desk Receptionists, overall cash allowance can occasionally include more than $1K from bonuses and, in some exceptional cases, $2K from profit sharing, causing incomes to vary widely between $18K and $36K. Residence is the biggest factor affecting pay for this group, followed by experience level. The majority of workers are highly satisfied with their job. Although slightly less than one-half lack health benefits of any kind, about one-half do enjoy medical insurance, and around two in five get dental coverage, too. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$19,593 - $42,811
(Median)
$20K
$30K
$43K
MEDIAN: $30,112
10%
50%
90%

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$8.38 - $15.66
(Median)
$8
$11
$16
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$19,593 - $42,811  
   
Bonus
$0.00 - $1,236  
Profit Sharing
$397.32 - $2,061  
Commission
$-0.50 - $4,768  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,841 - $35,548  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 621
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.38 - $15.66  
   
Hourly Tips
$0.24 - $1.09  
Overtime
$9.61 - $24.21  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,236  
   
Commission
$-0.50 - $4,768  
Profit Sharing
$397.32 - $2,061  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,841 - $35,548  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 3,176

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Job Description for Front Desk Receptionist

The front desk receptionist is the first line of contact with those who contact the office, including visitors, customers, and the general public. As the position requires a great deal of interaction with people, a socially outgoing and gregarious person would do well in the job. The receptionist will greet and respond to all manner of inquiries (in person, by phone, or by other means such as mail or email) from customers, visitors, and the general public, as well as announce visitors and keep a log of office guests. The ability to operate a telephone switchboard to answer, screen, and transfer calls as well as make outgoing calls are key elements of the job, as are taking down and relaying messages to coworkers when necessary. The receptionist will be responsible for administrative support duties that include the use of computers, calculators, and fax machines as well as other standard office equipment. The position requires mastery of typing and proofreading skills (impeccable English skills are a must), and the receptionist will also be asked to prepare and process outgoing mail and sign for deliveries that are brought to the office. The position is full-time, and the receptionist would be expected to work during normal business hours on weekdays, with occasional additional hours on weeknights to finish any extra administrative work that was not completed during standard hours. The front desk receptionist reports directly to the office manager, though the receptionist may be asked to complete tasks for other professionals in the office.


Front Desk Receptionist Tasks

  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

Common Career Paths for Front Desk Receptionist


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While not commonly seen, Front Desk Receptionists who transition into a Hotel General Manager position may see a rise in pay. The median salary for Hotel General Managers is $52K per year. More often, however, Front Desk Receptionists go on to become Receptionists or Administrative Assistants.

Receptionist Job Listings

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Popular Skills for Front Desk Receptionist


Front Desk Receptionists seem to exploit a large range of skills on the job. Most notably, skills in Administration, Office Administration, Microsoft Excel, and Microsoft Office are correlated to pay that is above average, with boosts between 3 percent and 10 percent. Skills that pay less than market rate include Computer Service and Telephony. Those proficient in Customer Service are, more often than not, also skilled in Phone Support, Scheduling, and Customer Relations.

Pay by Experience Level for Front Desk Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. Survey participants with less than five years' experience pocket $23K on average, but those with five to 10 years of experience enjoy a much bigger median of $27K. On average, Front Desk Receptionists make $28K following one to two decades on the job. Front Desk Receptionists who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $29K.

Pay Difference by Location


For those looking to make money, Front Desk Receptionists in Washington enjoy an exceptional pay rate, 29 percent above the national average. Front Desk Receptionists can also look forward to large paychecks in cities like San Francisco (+29 percent), New York (+28 percent), Denver (+20 percent), and Seattle (+20 percent). Falling short of the national average by 9 percent, the area with the worst salaries is Miami. Below-median salaries also turn up in Las Vegas and San Antonio (7 percent lower and 2 percent lower, respectively).

Front Desk Receptionist Reviews

What is it like working as a Front Desk Receptionist?

Front Desk Receptionist in Flint:
"Front Desk Receptionist/Accounts Receivable."
Pros: There are many great things about this job, but the most thing I think I like the best is the face-to-face contact with customers and the fact that it's a smaller company with fewer employees, so it's more intimate climate.
Cons: Ironically, the thing I like least, can also be the thing I like the best. Sometimes, the area I work in can bring in unsavory people and sometimes, I feel unsafe.

Related Job Salaries

United States (change)

Experience Affects Front Desk Receptionist Salaries




National Average
$25,000


Skills That Affect Front Desk Receptionist Salaries



Microsoft Office
up arrow 3%

Microsoft Excel
up arrow 3%

Phone Support
up arrow 1%

Customer Relations
up arrow 1%

Microsoft Word
up arrow 1%

Data Entry
0%

Scheduling
0%

National Average
$25,000

Typing
up arrow 1%

Filing
up arrow 1%

Customer Service
up arrow 2%

Organizing
up arrow 2%

Computer Service
up arrow 4%

Telephony
up arrow 4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 659 votes.

Gender

Female
94 %
Male
6 %

Years of Experience

Less than 1 year
6%
1-4 years
46%
5-9 years
22%
10-19 years
17%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 50% dental benefits Dental: 39%
vision benefits Vision: 28% employee benefits None: 47%
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