Help Desk Analyst (Computer) Salary

A Help Desk Analyst (Computer) earns an average wage of $17.95 per hour. Most people with this job move on to other positions after 20 years in this career.

$32,674 - $60,817
$33K
$43K
$61K
MEDIAN: $43,033
10%
50%
90%

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$13.62 - $25.29
$14
$18
$25
MEDIAN: $18.16
10%
50%
90%

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$0$60K
Salary $32,674 - $60,817
Bonus $0.00 - $3,500
Profit Sharing $3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,331 - $58,327
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 257
Hourly Data $0$37
Hourly Rate $13.62 - $25.29
Overtime $21.60 - $37.53
Annual Data $0$58K
Bonus $0.00 - $3,500
Profit Sharing $3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,331 - $58,327
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 271

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Help Desk Analyst (Computer)

A help desk analyst (computer) provides technical support on computers. He or she offers assistance either to the employees of a company who need to use them for work or, in the case of hardware or software companies, for customers who have made purchases from the company. The help desk analyst listens to the difficulties an employee or customer is having and works to attempt to solve the problems.

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Help Desk Analyst (Computer) Tasks

  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.
  • Troubleshoot all information technology issues, including software, hardware, and networking.

Common Career Paths for Help Desk Analyst (Computer)


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Help Desk Analyst (Computer) Job Listings

Popular Skills for Help Desk Analyst (Computer)

Pay by Experience Level for Help Desk Analyst (Computer)

Pay by Experience for a Help Desk Analyst (Computer) has a positive trend. An entry-level Help Desk Analyst (Computer) with less than 5 years of experience can expect to earn an average total compensation of $38,000 based on 300 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Help Desk Analyst (Computer) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $45,000 based on 158 salaries. An experienced Help Desk Analyst (Computer) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $49,000 based on 94 salaries. A Help Desk Analyst (Computer) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $47,000 based on 21 salaries.

Pay Difference by Location

National Average: $41,168

Larger city markers indicate a job is popular in that location.

Help Desk Analyst (Computer) Reviews

Q: What is it like working as a Help Desk Analyst (Computer)?

Help Desk Analyst (Computer) in Menomonee Falls:
"Problem solver with an Emphasis on customer service."
Pros: New interactions with many people. Learning on a daily basis. Flexibility. Coworkers.
Cons: Repetitive tasks. Phone calls (25+ a day) Sitting long periods of time. The Commute. Payscale. Slow accumulation of vacation hours.

Related Job Salaries

Key Stats for Help Desk Analyst (Computer)

Gender

Female
21 %
Male
79 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 108 votes.
Less than 1 year
5%
1-4 years
47%
5-9 years
23%
10-19 years
20%
20 years or more
4%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Help Desk Analyst (Computer) Salaries

▲18%

▲13%

▲10%

National Average
$41,000

▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 108 votes.

Gender

Female
21 %
Male
79 %

Years of Experience

Less than 1 year
5%
1-4 years
47%
5-9 years
23%
10-19 years
20%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 67%
vision benefits
Vision: 59%
no benefits
None: 21%
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