Help Desk Analyst (Computer) Salary

A Help Desk Analyst (Computer) earns an average wage of $17.90 per hour. Most people with this job move on to other positions after 20 years in this career.

$30,278 - $59,406
(Median)
$30K
$43K
$59K
MEDIAN: $42,954
10%
50%
90%

Add this chart to your site: 640px    300px

$12.59 - $24.92
(Median)
$13
$18
$25
MEDIAN: $17.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$30,278 - $59,406  
   
Bonus
$0.00 - $2,455  
Profit Sharing
$251.68 - $3,704  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,671 - $57,569  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 363
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$12.59 - $24.92  
   
Overtime
$18.22 - $38.40  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $2,455  
   
Profit Sharing
$251.68 - $3,704  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,671 - $57,569  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 449
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Help Desk Analyst (Computer)

A help desk analyst (computer) provides technical support on computers. He or she offers assistance either to the employees of a company who need to use them for work or, in the case of hardware or software companies, for customers who have made purchases from the company. The help desk analyst listens to the difficulties an employee or customer is having and works to attempt to solve the problems.

Read More...

Help Desk Analyst (Computer) Tasks

  • Troubleshoot all information technology issues, including software, hardware, and networking.
  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

Common Career Paths for Help Desk Analyst (Computer)


Add this chart to your site:   640px 640px    300px 300px

Computer Help Desk Representative Job Listings

Search for more jobs:

Popular Skills for Help Desk Analyst (Computer)

Pay by Experience Level for Help Desk Analyst (Computer)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Help Desk Analyst (Computer) Reviews

What is it like working as a Help Desk Analyst (Computer)?

Help Desk Analyst (Computer) in Menomonee Falls:
"Problem solver with an Emphasis on customer service."
Pros: New interactions with many people. Learning on a daily basis. Flexibility. Coworkers.
Cons: Repetitive tasks. Phone calls (25+ a day) Sitting long periods of time. The Commute. Payscale. Slow accumulation of vacation hours.

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Experience Affects Help Desk Analyst (Computer) Salaries

Late-Career
up arrow 22%



National Average
$40,000


Skills That Affect Help Desk Analyst (Computer) Salaries





A+
up arrow 4%

Microsoft Exchange
up arrow 3%

Windows NT / 2000 / XP Networking
up arrow 2%

Network Management / Administration
up arrow 2%

National Average
$40,000

Help Desk / Desktop Support
up arrow 1%

Windows Operating System General Use
up arrow 3%

Microsoft Office
up arrow 4%

Help Desk / Desktop Support (Tier 1)
up arrow 4%

Microsoft Word
up arrow 4%

Microsoft Excel
up arrow 8%

Cisco Networking
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 151 votes.

Gender

Female
22 %
Male
78 %

Years of Experience

Less than 1 year
4%
1-4 years
45%
5-9 years
27%
10-19 years
20%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 69%
vision benefits Vision: 57% employee benefits None: 23%
ADVERTISEMENT