Help Desk Analyst (Computer) Popular Tallies

Updated: 26 May 2012
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Job: Help Desk Analyst (Computer)
Most Popular Skills
Skill/Specialty
Number of People
0190380570
Help Desk / Desktop Support565  
   
Microsoft Office561  
Help Desk / Desktop Support (Tier 1)416  
Help Desk / Desktop Support (Tier 2)412  
Windows NT / 2000 / XP Networking331  
Microsoft Windows 3.x, 95/98/Me, 2000, or XP - General Use319  
Microsoft Word239  
PayScale
Country: United States | Updated: 26 May 2012 | Individuals Reporting: 862
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sample job description
Help Desk Analyst (Computer) Job Description

People with the job title Help Desk Analyst (Computer) typically fall into one of the following PayScale standard occupations.

Computer Support Specialists
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Help Desk Specialists
Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

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