Hospital admitting clerks, sometimes called emergency admissions or medical admission clerks, handle administrative duties for their medical facility. The hospital admitting clerk is often the first person that a patient sees when they arrive at the hospital; they are in charge of checking patients in, providing forms to patients, answering any questions, and helping patients to feel comfortable as they wait for a doctor. These clerks help ensure that all of the medical facility's administrative duties are handled properly and efficiently, that the facility runs smoothly, and that all patient needs are met. Their day-to-day responsibilities also include answering phone calls, creating and managing patient files, scheduling and confirming appointments, and handling billing issues. Hospital admitting clerk may also need to schedule medical professionals' calendars and appointments.
Hospital admitting clerk typically work in hospitals, but may also work at urgent care clinics or assisted care facilities. They work with a wide variety of medical professionals including doctors, nurses, physicians, emergency response teams, and assistants. Additionally, hospital admitting clerk work directly with patients, their families, and insurance representatives.
Hospital admitting clerk jobs typically require at minimum a high school diploma or equivalent, along with experience working in a similar position. This is generally a full time position and may require night or weekend work depending on their employer's hours of operation. These individuals are generally required to sit or stand at a computer for long periods of time.
Hospital Admitting Clerk Tasks
Assess method of payment for services, initate processing, may refer to specialist for financial options.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff or department.
Perform admitting duties including explaining various forms such as patient rights, medical releases and insurance.