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Hotel, Motel, or Resort Desk Clerk Salary

A Hotel, Motel, or Resort Desk Clerk earns an average wage of $9.00 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people move on to other jobs if they have more than 10 years' experience in this field.

$16,608 - $39,266
(Median)
$17K
$25K
$39K
MEDIAN: $24,572
10%
50%
90%

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$7.53 - $11.97
(Median)
$7
$9
$12
MEDIAN: $9.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$16,608 - $39,266  
   
Bonus
$0.00 - $360.92  
Commission
$294.79 - $916  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,700 - $26,045  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 30
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$6$12$18
Hourly Rate
$7.53 - $11.97  
   
Hourly Tips
$0.20 - $3.74  
Overtime
$7.58 - $17.90  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12K$24K$36K
Bonus
$0.00 - $360.92  
   
Commission
$294.79 - $916  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,700 - $26,045  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 723

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Job Description for Hotel, Motel, or Resort Desk Clerk

One of the first employees that guests meet at a hotel or resort is the desk clerk. The first impression made by the hotel, motel, or resort desk clerk can set the stage for a positive guest experience. For this reason, companies in the hospitality industry look for specific skills when hiring these desk clerks.

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Hotel, Motel, or Resort Desk Clerk Tasks

  • Answer, record and process all guest calls, messages, requests, questions or concerns.
  • Process all payment types such as room charges.
  • Count bank at the beginning and end of shift.
  • Process all guest check-ins by confirming reservations, assigning room and issuing key.
  • Supply guests with directions and information regarding property and local areas of interest.

Common Career Paths for Hotel, Motel, or Resort Desk Clerk


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Hotel, Motel, or Resort Desk Clerk Job Listings

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Popular Skills for Hotel, Motel, or Resort Desk Clerk

Pay by Experience Level for Hotel, Motel, or Resort Desk Clerk

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

United States (change)

Experience Affects Hotel, Motel, or Resort Desk Clerk Salaries

Experienced
up arrow 11%

Late-Career
up arrow 9%

Mid-Career
up arrow 2%

National Average
$19,000


Skills That Affect Hotel, Motel, or Resort Desk Clerk Salaries

National Average
$19,000

Customer Service
up arrow 1%

Customer Relations
up arrow 1%

Auditing
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 129 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
15%
1-4 years
57%
5-9 years
17%
10-19 years
10%
20 years or more
2%

Common Health Benefits

medical benefits Medical: 25% dental benefits Dental: 19%
vision benefits Vision: 15% employee benefits None: 73%
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