Hotel, Motel, or Resort Desk Clerk Salary (United States)

A Hotel, Motel, or Resort Desk Clerk earns an average wage of $8.95 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people move on to other jobs if they have more than 10 years' experience in this field.
Hotel, Motel, or Resort Desk Clerk Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$16,614 - $38,530
(Median)
17K
20K
25K
31K
39K
MEDIAN: $24,867
10%
25%
50%
75%
90%
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Hotel, Motel, or Resort Desk Clerk Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$7.50 - $12.00
(Median)
7
10
12
MEDIAN: $8.00
10%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13K$26K$39K
Salary
$16,614 - $38,530  
   
Bonus
$0.00 - $489.36  
Commission
$305.21 - $2,358  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,647 - $26,513  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 1,038
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$7$14$21
Hourly Rate
$7.50 - $12.00  
   
Hourly Tips
$0.02 - $3.61  
Overtime
$8.33 - $18.46  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Bonus
$0.00 - $489.36  
   
Commission
$305.21 - $2,358  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,647 - $26,513  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 1,038
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Job Description for Hotel, Motel, or Resort Desk Clerk

One of the first employees that guests meet at a hotel or resort is the desk clerk. The first impression made by the hotel, motel, or resort desk clerk can set the stage for a positive guest experience. For this reason, companies in the hospitality industry look for specific skills when hiring these desk clerks.
Read More...
Hotel, Motel, or Resort Desk Clerk Tasks
  • Answer, record and process all guest calls, messages, requests, questions or concerns.
  • Process all payment types such as room charges.
  • Count bank at the beginning and end of shift.
  • Process all guest check-ins by confirming reservations, assigning room and issuing key.
  • Supply guests with directions and information regarding property and local areas of interest.

Common Career Paths for Hotel, Motel, or Resort Desk Clerk

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Hotel, Motel, or Resort Desk Clerk Job Listings

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Popular Employer Salaries for Hotel, Motel, or Resort Desk Clerk

Popular Skills for Hotel, Motel, or Resort Desk Clerk

Pay by Experience Level for Hotel, Motel, or Resort Desk Clerk

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

New York
up arrow 32%
Miami
up arrow 2%
National Average
$19,000
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Hotel, Motel, or Resort Desk Clerk Salaries

Experienced
up arrow 12%
Late-Career
up arrow 9%
Mid-Career
up arrow 3%
National Average
$19,000

Skills That Affect Hotel, Motel, or Resort Desk Clerk Salaries

National Average
$19,000
Customer Service
up arrow 1%
Customer Relations
up arrow 1%
Auditing
up arrow 10%

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 168 votes.

Gender

Female
69%
female alumni
 
Male
31%
male alumni

Years of Experience

Less than 1 year
14%
1-4 years
57%
5-9 years
18%
10-19 years
8%
20 years or more
2%

Common Health Benefits

medical benefits Medical: 30% dental benefits Dental: 23%
vision benefits Vision: 17% employee benefits None: 69%
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