Insurance Claims Adjuster Salary

Insurance Claims Adjusters in the United States pull down an average of $49K annually. In the world of Insurance Claims Adjusters, overall income ranges from $34K near the bottom to $71K at the top; this can include more than $6K from bonuses and more than $8K from profit sharing in exceptional cases. The most influential factor affecting pay for this group is the particular firm, though years of experience and location have a (lesser) impact as well. Women are just slightly outnumbered, with male Insurance Claims Adjusters making up 55 percent of survey respondents. Most Insurance Claims Adjusters report high levels of job satisfaction. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. Respondents to the PayScale salary survey provided the data for this report.

$35,365 - $69,426
(Median)
$35K
$49K
$69K
MEDIAN: $48,811
10%
50%
90%

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$13.01 - $27.69
(Median)
$13
$18
$28
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$35,365 - $69,426  
   
Bonus
$0.00 - $6,018  
Profit Sharing
$487.96 - $7,500  
Commission
$6,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,331 - $71,122  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 1,621
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$13.01 - $27.69  
   
Hourly Tips
$6.25  
Overtime
$19.06 - $44.16  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$0.00 - $6,018  
   
Commission
$6,000  
Profit Sharing
$487.96 - $7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,331 - $71,122  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 269
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Job Description for Insurance Claims Adjuster

Insurance claims adjusters are responsible for investigating accidents to determine liability. They do this by having phone conversations with customers, obtaining police reports, and negotiating damage settlements. They document claim activity and provide fair settlement and claim resolutions to customers. The insurance claim adjuster must work to help customers feel satisfied while making cost-effective decisions that benefit their business.

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Insurance Claims Adjuster Tasks

  • Compile information derived from correspondence with claimant, witnesses and medical specialists.
  • Negotiate settlement of claims, calculate and authorize payment of claim settlements in accordance with policy and coverage.
  • Investigate and analyze insurance claims to determine extent of insurance company's liability.

Common Career Paths for Insurance Claims Adjuster


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While not commonly seen, Insurance Claims Adjusters who transition into an Attorney position may see a rise in pay. The median salary for Attorneys is $81K per year. Insurance Claims Adjusters most often move into positions as Claims Examiners and Investigators or Claims Adjusters. Claims Examiners and Investigators actually earn $4K less on average, however, and Claims Adjusters earn $2K less per year than Insurance Claims Adjusters do.

Insurance Claims Adjuster Job Listings

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Popular Employer Salaries for Insurance Claims Adjuster


Leading companies who hire large numbers of Insurance Claims Adjusters include Progressive Casualty Insurance Company, Allstate, The Travelers Companies, Inc., Allstate Insurance Company, and State Farm Insurance Company. The Hartford Financial Services Group, Inc. pays the most with a median salary of $62K, though with a large amount of variation, going from a low of $40K to a high of $88K. Soaring salaries can also be found at The Travelers Companies, Inc., Liberty Mutual Insurance Group, and Progressive Casualty Insurance Company, where earnings of $58K, $57K, or $51K are standard for Insurance Claims Adjusters.

Others at the bottom of the scale for this job include Allstate at $44K, and Allstate Insurance Company where $45K is the norm, but it is worth noting that some Insurance Claims Adjusters there earn up to $79K.

Popular Skills for Insurance Claims Adjuster


Insurance Claims Adjusters note just a narrow range of job skills. Most notably, skills in Construction Estimating, Negotiation, Claim Handling, and Customer Service are correlated to pay that is above average. Skills that seem to negatively impact pay include Insurance. Those proficient in Claim Handling are, more often than not, also skilled in Negotiation.

Pay by Experience Level for Insurance Claims Adjuster

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Insurance Claims Adjusters, more experience in the field does not usually mean bigger paychecks. Relatively untried employees who have less than five years' experience make $43K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $52K. Insurance Claims Adjusters see a median salary of $57K after reaching one to two decades on the job. Insurance Claims Adjusters who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $64K.

Pay Difference by Location

National Average: $48,769

Larger city markers indicate a job is popular in that location.

For Insurance Claims Adjusters, busy Los Angeles offers a higher-than-average pay rate, 18 percent above the national average. Insurance Claims Adjusters can also look forward to large paychecks in cities like New York (+15 percent), Indianapolis (+13 percent), Charlotte (+7 percent), and Chicago (+7 percent). Those in the field find the lowest salaries in San Antonio, 12 percent below the national average. Not at the bottom but still paying below the median are employers in Austin and Tampa (11 percent less).

Insurance Claims Adjuster Reviews

What is it like working as an Insurance Claims Adjuster?

Insurance Claims Adjuster in Hot Springs:
"Puzzles and People."
Pros: It's always different- no two claims are alike! It's very challenging to piece the claim together but rewarding all the same.
Cons: It can be a lot of drive time depending on your territory. It's also easy to get behind and then get overloaded and be up to midnight working during storm season.

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Experience Affects Insurance Claims Adjuster Salaries




National Average
$49,000


Skills That Affect Insurance Claims Adjuster Salaries



Claim Handling
up arrow 1%

National Average
$49,000

Customer Service
up arrow 2%

Insurance
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 344 votes.

Gender

Female
45 %
Male
55 %

Years of Experience

Less than 1 year
9%
1-4 years
36%
5-9 years
24%
10-19 years
19%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 78%
medical benefits
Vision: 66%
dental benefits
None: 11%
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