Insurance Claims Adjuster Salary

Insurance Claims Adjusters in the United States take home an average $48K per year. Total cash incomes of Insurance Claims Adjusters run from $35K to $70K, depending on bonuses that can occasionally exceed $6K, profit sharing that reaches $7K, and some commissions of nearly $70K. The most influential factor affecting pay for this group is experience level, though the company and geography have a (lesser) impact as well. Job satisfaction is reported as high by the vast majority of workers. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Men make up a slight majority of Insurance Claims Adjusters (56 percent) who responded to the survey. This report is based on answers to PayScale's salary questionnaire.

$35,216 - $67,596
(Median)
$35K
$48K
$68K
MEDIAN: $48,198
10%
50%
90%

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$12.80 - $28.32
(Median)
$13
$18
$28
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$35,216 - $67,596  
   
Bonus
$0.00 - $5,799  
Profit Sharing
$503 - $6,732  
Commission
$0.00 - $69,531  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,541 - $69,782  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 1,727
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$12.80 - $28.32  
   
Overtime
$19.54 - $43.25  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $5,799  
   
Commission
$0.00 - $69,531  
Profit Sharing
$503 - $6,732  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,541 - $69,782  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 246
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Job Description for Insurance Claims Adjuster

Insurance claims adjusters are responsible for investigating accidents to determine liability. They do this by having phone conversations with customers, obtaining police reports, and negotiating damage settlements. They document claim activity and provide fair settlement and claim resolutions to customers. The insurance claim adjuster must work to help customers feel satisfied while making cost-effective decisions that benefit their business.

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Insurance Claims Adjuster Tasks

  • Compile information derived from correspondence with claimant, witnesses and medical specialists.
  • Negotiate settlement of claims, calculate and authorize payment of claim settlements in accordance with policy and coverage.
  • Investigate and analyze insurance claims to determine extent of insurance company's liability.

Common Career Paths for Insurance Claims Adjuster


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It's not very common for Insurance Claims Adjusters to move on to become Attorneys. Average pay for an Attorney is $81K annually. Insurance Claims Adjusters most often move into positions as Claims Examiners and Investigators or Claims Adjusters. Claims Examiners and Investigators actually earn $4K less on average, however, and Claims Adjusters earn $2K less per year than Insurance Claims Adjusters do.

Insurance Claims Adjuster Job Listings

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Popular Employer Salaries for Insurance Claims Adjuster


Insurance Claims Adjusters flock to Allstate Insurance Company, Progressive Casualty Insurance Company, The Travelers Companies, Inc., Farmers Insurance Group, and State Farm Insurance Company, highly regarded companies that employ a generous number of people in this profession. The Hartford Financial Services Group, Inc. does shell out the biggest paychecks — the median in that office is $62K — but the company pay scale is greatly mixed, meaning that workers on the low end may earn only $40K while workers on the upper end may rake in up to $88K. Insurance Claims Adjusters will also find cushy salaries at Liberty Mutual Insurance Group (+$57K), The Travelers Companies, Inc. (+$54K), and State Farm Insurance Company (+$50K).

Other low-paying employers include Allstate Insurance Company at $44K and Allstate at $45K, though some Insurance Claims Adjusters there earn up to $88K.

Popular Skills for Insurance Claims Adjuster


Just a handful of professional skills are reported by Insurance Claims Adjusters who took the survey. Most notably, skills in Construction Estimating, Negotiation, Claim Handling, and Customer Service are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Insurance. It is often found that people who know Claim Handling are also skilled in Negotiation.

Pay by Experience Level for Insurance Claims Adjuster

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience seems to be a major factor in determining the incomes of Insurance Claims Adjusters. Survey participants with less than five years' experience pocket $42K on average, but those with five to 10 years of experience enjoy a much bigger median of $51K. People with 10 to 20 years of experience make an average of about $56K in this role. Big financial gains seem to result from working for more than two decades; veterans in this group report earning $65K on average.

Pay Difference by Location


For Insurance Claims Adjusters, busy Seattle offers a higher-than-average pay rate, 28 percent above the national average. Insurance Claims Adjusters will also find cushy salaries in New York (+22 percent), Los Angeles (+16 percent), Houston (+5 percent), and Chicago (+5 percent). In San Antonio, salaries are 11 percent below the national average and represent the lowest-paying market. St. Louis and Oklahoma City are a couple other places where companies are known to pay below the median — salaries are 9 percent lower and 5 percent lower, respectively.

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Experience Affects Insurance Claims Adjuster Salaries




National Average
$48,000


Skills That Affect Insurance Claims Adjuster Salaries



Claim Handling
up arrow 2%

National Average
$48,000

Customer Service
up arrow 2%

Insurance
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 412 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

Less than 1 year
9%
1-4 years
35%
5-9 years
25%
10-19 years
20%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 87% dental benefits Dental: 78%
vision benefits Vision: 63% employee benefits None: 11%
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