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Insurance Claims Adjuster Salary

The average Insurance Claims Adjuster in the United States earns approximately $48K annually. Overall incomes of Insurance Claims Adjusters — including $5K bonuses, $7K profit sharing proceeds, and $70K commissions on the more lucrative end — generally ranges between $34K and $70K. Career length is the biggest factor affecting pay for this group, followed by the specific employer and location. Work is enjoyable for Insurance Claims Adjusters, who typically claim high levels of job satisfaction. Men make up a slight majority of Insurance Claims Adjusters (57 percent) who responded to the survey. Medical benefits are awarded to most, and a strong majority earn dental coverage. The numbers in this rundown were provided by PayScale's salary survey participants.

$35,112 - $67,376
(Median)
$35K
$48K
$67K
MEDIAN: $47,935
10%
50%
90%

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$12.75 - $28.28
(Median)
$13
$18
$28
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$35,112 - $67,376  
   
Bonus
$0.00 - $5,479  
Profit Sharing
$501 - $6,611  
Commission
$0.00 - $69,531  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,383 - $69,609  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 1,757
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$12.75 - $28.28  
   
Overtime
$18.63 - $42.07  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $5,479  
   
Commission
$0.00 - $69,531  
Profit Sharing
$501 - $6,611  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,383 - $69,609  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 247

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Job Description for Insurance Claims Adjuster

Insurance claims adjusters are responsible for investigating accidents to determine liability. They do this by having phone conversations with customers, obtaining police reports, and negotiating damage settlements. They document claim activity and provide fair settlement and claim resolutions to customers. The insurance claim adjuster must work to help customers feel satisfied while making cost-effective decisions that benefit their business.

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Insurance Claims Adjuster Tasks

  • Compile information derived from correspondence with claimant, witnesses and medical specialists.
  • Negotiate settlement of claims, calculate and authorize payment of claim settlements in accordance with policy and coverage.
  • Investigate and analyze insurance claims to determine extent of insurance company's liability.

Common Career Paths for Insurance Claims Adjuster


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Though some Insurance Claims Adjusters move into positions like Attorney (where the average salary is $81K), this progression is not the norm. Insurance Claims Adjusters most often move into positions as Claims Examiners and Investigators or Claims Adjusters. Claims Examiners and Investigators actually earn $3K less on average, however, and Claims Adjusters earn $2K less per year than Insurance Claims Adjusters do.

Insurance Claims Adjuster Job Listings

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Popular Employer Salaries for Insurance Claims Adjuster


Allstate Insurance Company, Progressive Casualty Insurance Company, The Travelers Companies, Inc., Farmers Insurance Group, and State Farm Insurance Company are among the top companies that take on many Insurance Claims Adjusters. Insurance Claims Adjusters flock to The Hartford Financial Services Group, Inc. for generous paychecks, where average earnings of $63K lead the pack in compensation; however, The Hartford Financial Services Group, Inc. also provides employees with a wide spectrum of compensation ranging from $40K at one end to $89K at the other end. Liberty Mutual Insurance Group, The Travelers Companies, Inc., and State Farm Insurance Company are a few other companies that offer generous salaries, with Insurance Claims Adjusters earning around $56K, $54K, or $52K at each firm, respectively.

Others at the bottom of the scale for this job include Allstate Insurance Company at $44K, and Allstate where $44K is the norm, but it is worth noting that some Insurance Claims Adjusters there earn up to $90K.

Popular Skills for Insurance Claims Adjuster


Insurance Claims Adjusters usually report a few specific skills. Most notably, skills in Construction Estimating, Negotiation, Claim Handling, and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Insurance. The majority of those who know Claim Handling also know Negotiation.

Pay by Experience Level for Insurance Claims Adjuster

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Insurance Claims Adjusters who reported more years of relevant experience also reported higher earnings. Salaries for the relatively untried average out to around $42K, but survey participants with five to 10 years of experience earn a significantly higher median of $51K. Insurance Claims Adjusters with one to two decades of relevant experience report an average salary of approximately $56K. Big financial gains seem to result from working for more than two decades; veterans in this group report earning $65K on average.

Pay Difference by Location


Seattle is home to an above-average pay rate for Insurance Claims Adjusters, 29 percent higher than the national average. Insurance Claims Adjusters can also look forward to large paychecks in cities like New York (+22 percent), Los Angeles (+22 percent), Chicago (+7 percent), and Houston (+7 percent). Those in the field find the lowest salaries in Oklahoma City, 11 percent below the national average. Employers in San Antonio and St. Louis also lean toward paying below-median salaries (9 percent lower and 7 percent lower, respectively).

Related Job Salaries

United States (change)

Experience Affects Insurance Claims Adjuster Salaries




National Average
$48,000


Skills That Affect Insurance Claims Adjuster Salaries



Claim Handling
up arrow 2%

National Average
$48,000

Customer Service
up arrow 2%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 458 votes.

Gender

Female
43 %
Male
57 %

Years of Experience

Less than 1 year
8%
1-4 years
35%
5-9 years
26%
10-19 years
20%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 87% dental benefits Dental: 78%
vision benefits Vision: 62% employee benefits None: 11%