Insurance Claims Adjuster Salary

The average Insurance Claims Adjuster in the United States earns approximately $50K per year. Final cash compensation to Insurance Claims Adjusters varies from around $34K to approximately $73K; choice pay grades include potential for bonuses and profit sharing as high as $7K and $8K, respectively. The most important factor affecting compensation for this group is the particular firm, followed by career length and geography. Women make up a slight majority of Insurance Claims Adjusters (50 percent) survey respondents. Most Insurance Claims Adjusters report high levels of job satisfaction. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to a strong majority. The data for this synopsis comes from respondents who took the PayScale salary survey.

$36,499 - $72,321
$36K
$50K
$72K
MEDIAN: $49,987
10%
50%
90%

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$13.55 - $26.63
$14
$18
$27
MEDIAN: $18.08
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$36,499 - $72,321  
   
Bonus
$0.00 - $7,171  
Profit Sharing
$204.26 - $8,170  
Commission
$8,193  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,160 - $73,419  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 993
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$13.55 - $26.63  
   
Overtime
$23.03 - $50.51  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $7,171  
   
Commission
$8,193  
Profit Sharing
$204.26 - $8,170  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,160 - $73,419  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 209

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United States (change)

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Job Description for Insurance Claims Adjuster

Insurance claims adjusters are responsible for investigating accidents to determine liability. They do this by having phone conversations with customers, obtaining police reports, and negotiating damage settlements. They document claim activity and provide fair settlement and claim resolutions to customers. The insurance claim adjuster must work to help customers feel satisfied while making cost-effective decisions that benefit their business.

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Insurance Claims Adjuster Tasks

  • Investigate and analyze insurance claims to determine extent of insurance company's liability.
  • Negotiate settlement of claims, calculate and authorize payment of claim settlements in accordance with policy and coverage.
  • Compile information derived from correspondence with claimant, witnesses and medical specialists.

Common Career Paths for Insurance Claims Adjuster


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As Insurance Claims Adjusters transition into upper-level roles such as Attorney, they may see a strong upturn in salary. Attorneys earn $81K on average per year. Insurance Claims Adjusters most often move into positions as Claims Examiners and Investigators or Claims Adjusters. Claims Examiners and Investigators actually earn $4K less on average, however, and Claims Adjusters earn $2K less per year than Insurance Claims Adjusters do.

Claims Adjuster / Examiner / Investigator Job Listings

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Popular Employer Salaries for Insurance Claims Adjuster


Insurance Claims Adjusters fill the offices of leading firms Allstate, State Farm Insurance Company, Progressive Casualty Insurance Company, Farmers Insurance Group, and Geico. The Travelers Companies, Inc. offers the best pay with a median salary of $57K, though salaries there don't seem that varied, bottoming out near $49K and maxing out at just $68K. Insurance Claims Adjusters will also find cushy salaries at Nationwide Mutual Insurance Company (+$57K), Progressive Casualty Insurance Company (+$56K), and American Family Insurance Group (+$54K).

Esurance, Inc., Usaa Insurance and Liberty Mutual Insurance Group are three other employers with a reputation for below-average pay, showing salaries around $41K, $42K, and $48K.

Popular Skills for Insurance Claims Adjuster


Insurance Claims Adjusters report using a wide range of professional skills. Most notably, facility with Litigation Case Management, Construction Estimating, and Negotiation are correlated to pay that is significantly above average, leading to increases of 33 percent, 16 percent, and 6 percent, respectively. For most people, competency in Claim Handling indicates knowledge of Negotiation.

Pay by Experience Level for Insurance Claims Adjuster

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and income seem to be closely related; in general, the survey respondents who had worked for more years reported higher incomes. Salaries for the relatively untried average out to around $44K, but survey participants with five to 10 years of experience earn a significantly higher median of $53K. Insurance Claims Adjusters who work for 10 to 20 years in their occupation tend to earn about $58K. Seasoned workers who boast more than two decades of relevant experience enjoy a median salary of $66K, which is substantially larger than the medians reported by folks with fewer years on their resumes.

Pay Difference by Location

National Average: $49,179

Larger city markers indicate a job is popular in that location.

For Insurance Claims Adjusters, New York provides a pay rate that is 21 percent greater than the national average. Insurance Claims Adjusters will also find cushy salaries in Minneapolis (+19 percent), Denver (+15 percent), Dallas (+10 percent), and Indianapolis (+9 percent). With compensation 19 percent below the national average, Tampa is not known for hefty paychecks and actually represents the lowest-paying market. Workers in Orlando and Des Moines earn salaries that trail the national average for those in this profession (16 percent less and 13 percent less, respectively).

Insurance Claims Adjuster Reviews

Q: What is it like working as an Insurance Claims Adjuster?

Insurance Claims Adjuster in Hot Springs:
"Puzzles and People."
Pros: It's always different- no two claims are alike! It's very challenging to piece the claim together but rewarding all the same.
Cons: It can be a lot of drive time depending on your territory. It's also easy to get behind and then get overloaded and be up to midnight working during storm season.

Related Job Salaries

Key Stats for Insurance Claims Adjuster

Gender

Female
50 %
Male
50 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 171 votes.
Less than 1 year
9%
1-4 years
40%
5-9 years
18%
10-19 years
20%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Insurance Claims Adjuster Salaries

▲35%

▲18%

▲8%

National Average
$49,000

▼11%

Skills That Affect Insurance Claims Adjuster Salaries

Litigation Case Management
▲33%


▲6%


▲1%

Customer Service
▼0%

National Average
$49,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 171 votes.

Gender

Female
50 %
Male
50 %

Years of Experience

Less than 1 year
9%
1-4 years
40%
5-9 years
18%
10-19 years
20%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 78%
vision benefits
Vision: 71%
dental benefits
None: 11%
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