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Insurance Claims Adjuster Salary (United States)

Earnings for Insurance Claims Adjusters in the United States come in at around $48K per year on average. The range in cash compensation to Insurance Claims Adjusters (largely between $34K and $69K) includes potential earnings of $5K from bonuses, $6K from profit sharing, and commissions of $69K in exceptional cases. Career duration is the biggest factor affecting pay for this group, followed by the company and location. Men make up a slight majority of Insurance Claims Adjusters (57 percent) who responded to the survey. Most workers in this position report high levels of job satisfaction. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to more than half.
Insurance Claims Adjuster Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$34,925 - $66,946
(Median)
35K
48K
57K
67K
MEDIAN: $47,624
10%
50%
75%
90%
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Insurance Claims Adjuster Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.69 - $27.78
(Median)
13
15
18
22
28
MEDIAN: $18.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$34,925 - $66,946  
   
Bonus
$0.00 - $5,165  
Profit Sharing
$519 - $6,334  
Commission
$0.00 - $68,510  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,281 - $69,088  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 1,901
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$12.69 - $27.78  
   
Overtime
$19.07 - $41.68  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,165  
   
Commission
$0.00 - $68,510  
Profit Sharing
$519 - $6,334  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,281 - $69,088  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 257
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Job Description for Insurance Claims Adjuster

Insurance claims adjusters are responsible for investigating accidents to determine liability. They do this by having phone conversations with customers, obtaining police reports, and negotiating damage settlements. They document claim activity and provide fair settlement and claim resolutions to customers. The insurance claim adjuster must work to help customers feel satisfied while making cost-effective decisions that benefit their business.
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Insurance Claims Adjuster Tasks
  • Compile information derived from correspondence with claimant, witnesses and medical specialists.
  • Negotiate settlement of claims, calculate and authorize payment of claim settlements in accordance with policy and coverage.
  • Investigate and analyze insurance claims to determine extent of insurance company's liability.

Common Career Paths for Insurance Claims Adjuster

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Insurance Claims Adjusters sometimes assume positions such as Attorneys. That role pays $80K per year on average. Many Insurance Claims Adjusters choose to become Claims Examiner or Investigators and Claims Adjusters as their careers advance. However, folks in those positions report median salaries of $3K less and $2K less, respectively.

Insurance Claims Adjuster Job Listings

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Popular Employer Salaries for Insurance Claims Adjuster

Many Insurance Claims Adjusters can be found at Allstate Insurance Company, Progressive Casualty Insurance Company, Farmers Insurance Group, The Travelers Companies, Inc., and State Farm Insurance Company, firms that are at the top of the field. Insurance Claims Adjusters flock to The Hartford Financial Services Group, Inc. for generous paychecks, where average earnings of $63K lead the pack in compensation; however, The Hartford Financial Services Group, Inc. also provides employees with a wide spectrum of compensation ranging from $40K at one end to $89K at the other end. Other employers shelling out big bucks include Liberty Mutual Insurance Group, The Travelers Companies, Inc., and State Farm Insurance Company, where Insurance Claims Adjusters typically earn around $57K, $53K, or $50K, respectively.
Other low-paying employers include Allstate Insurance Company at $43K and Allstate at $44K, though some Insurance Claims Adjusters there earn up to $92K.

Popular Skills for Insurance Claims Adjuster

Insurance Claims Adjusters usually report a few specific skills. Most notably, skills in Construction Estimating, Negotiation, Claim Handling, and Customer Service are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Insurance. The majority of those who know Claim Handling also know Negotiation.

Pay by Experience Level for Insurance Claims Adjuster

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Experience and income seem to be closely related; in general, the survey respondents who had worked for more years reported higher incomes. The average worker who claims fewer than five years of experience earns around $42K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $50K. People with 10 to 20 years of experience make an average of about $56K in this role. Seasoned workers who boast more than two decades of relevant experience enjoy a median salary of $65K, which is substantially larger than the medians reported by folks with fewer years on their resumes.

Pay Difference By Location

Seattle
up arrow 28%
Los Angeles
up arrow 21%
up arrow 19%
up arrow 8%
up arrow 7%
Charlotte
up arrow 7%
up arrow 3%
Orlando
up arrow 3%
National Average
$48,000
up arrow 1%
up arrow 2%
Miami
up arrow 4%
up arrow 6%
St. Louis
up arrow 8%
Oklahoma City
up arrow 11%
Larger circles over a city indicate a job is popular in that location.
For Insurance Claims Adjusters, busy Seattle offers a higher-than-average pay rate, 28 percent above the national average. Insurance Claims Adjusters will also find cushy salaries in Los Angeles (+21 percent), New York (+19 percent), Houston (+8 percent), and Chicago (+7 percent). Trailing the national average by 11 percent, Oklahoma City is the market with the smallest paychecks. Employers in San Antonio and St. Louis also lean toward paying below-median salaries (9 percent lower and 8 percent lower, respectively).

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Experience Affects Insurance Claims Adjuster Salaries

National Average
$48,000

Skills That Affect Insurance Claims Adjuster Salaries

Claim Handling
up arrow 3%
National Average
$48,000
Customer Service
up arrow 2%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 521 votes.

Gender

Female
43%
female alumni
 
Male
57%
male alumni

Years of Experience

Less than 1 year
8%
1-4 years
35%
5-9 years
26%
10-19 years
20%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 87% dental benefits Dental: 78%
vision benefits Vision: 61% employee benefits None: 10%