The insurance claims specialist's primary role involves handling the paperwork for insurance customers and the companies they work for. Insurance claims specialists explain insurance coverage to customers and potential customers, as well. They also provide guidance to customers when a claim is made, such as directing them to mechanics or repairmen whom the insurance company will work with.
Insurance Claims Specialist Tasks
Analyzes and interprets insurance policy in order to answer client's questions.
Works with insurance provider to obtain temporary car, house, or funds for the client.
Assists client in filing claims and handling other claim related correspondence.
Assesses damages and meets with insurance personnel to receive compensation for the client.