Insurance Claims Specialist Average Salary

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 154 Insurance Claims Specialist votes.
national salary data
National Employer Data
National Salary Data 
Insurance Claims Specialist - State Farm Insurance Company
30 salaries
$36,939 - $87,801  
Insurance Claims Specialist - Liberty Mutual Insurance Group
21 salaries
$39,536 - $85,564  
Insurance Claims Specialist - Nationwide Mutual Insurance Company
11 salaries
$41,054 - $88,818  
Insurance Claims Specialist - Zurich
3 salaries
Insurance Claims Specialist - Allstate
3 salaries
Country: United States | Currency: USD | Updated: 4 Feb 2017 | Individuals Reporting: 239

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Job Description for Insurance Claims Specialist

An insurance claim specialist’s job is to facilitate the processing of claims. They must make sure that all regulations are followed and must be very detail-oriented. A college degree is often preferred, but it is not always necessary for this position. Knowledge of computers is very necessary, as they must be able to use software and run reports specific to their line of work.

Insurance claim specialists must be able to sit or stand for extended periods of time, due to the nature of their work. Teamwork is very important because they must be able to work in a mutually responsible environment and be able to produce consistent results as a team. Data entry skills are also very important because a lot of information must be entered into the claims reports. The ability to move up to 25 pounds is required, in order to move files and small packages throughout the office. These specialists must be able to keep a calm and relaxed demeanor in an often hectic environment. Excellent customer service skills are highly desired. Interactions with clients will happen on a reoccurring basis, and the ability to keep the customer happy and informed is a must. Analytical thinking is required, and an insurance claim specialist must be highly skilled in this area.

Insurance Claims Specialist Tasks
  • Assists client in filing claims and handling other claim related correspondence.
  • Assesses damages and meets with insurance personnel to receive compensation for the client.
  • Analyzes and interprets insurance policy in order to answer client's questions.
  • Works with insurance provider to obtain temporary car, house, or funds for the client.

Key Stats


74 %
26 %
$30,808 - $59,664
$36,485 - $66,252

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 158 votes.
Less than 1 year
1-4 years
5-9 years
10-19 years
20 years or more
$36,939 - $80,818
$39,536 - $62,724

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