Intake Coordinator Salary
Job Description for Intake Coordinator
The intake coordinator is a front-desk individual employed in a health care facility. These coordinators are responsible for the admission and registration of incoming patients, and they are often the first employee patients encounter. The intake coordinator makes sure that all required patient information is received and processed and that appointments are made with the proper medical personnel. The intake coordinator is also often tasked with clerical duties such as managing paperwork, handling data entry, engaging with insurance companies over claims, and answering phones.Read More...
Individuals in this position should be able to work in a fast-paced environment and have the time-management and multitasking skills necessary to perform a variety of duties concurrently. Speaking with and collecting information from patients requires strong interpersonal skills and attention to detail. The intake coordinator should also have a solid understanding of the medical or care environment and knowledge of its clerical functions. In some environments, such as hospitals, working hours may vary widely. The ability to operate basic computer software is also necessary.
The Professional Association of Health Care Office Managers (PAHCOM) offers a certification program for intake coordinators; this certification or an associate's degree in a medical discipline such as data entry, medical staffing, or office management is a typical requirement for this position. Obtaining a bachelor's degree in a relevant field may enhance employment prospects and advancement opportunities.
Intake Coordinator Tasks
- Determine need for case management intervention.
- Schedule assessments and complete necessary paperwork.
- Review referrals and verify all physician information.
- Initiate contact to gather required clinical and demographic data from patient and sources.
Common Career Paths for Intake Coordinator
Intake Coordinator Job Listings
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Popular Skills for Intake Coordinator
Survey respondents exploit a significant toolbox of skills in their work. Most notably, skills in Counseling, Oral / Verbal Communication, Customer Relationship Management, and Insurance are correlated to pay that is above average. Those listing Medical Coding as a skill should be prepared for drastically lower pay. Customer Relations and Medical Terminology also typically command lower compensation. Most people skilled in Customer Service are similarly competent in Insurance.
Pay by Experience Level for Intake Coordinator
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Experience does not seem to be a strong driver of pay increase in this role. Respondents with less than five years' experience take home $32K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $37K. Intake Coordinators with one to two decades of relevant experience report an average salary of approximately $38K. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $41K.
Pay Difference by Location
Relative to Intake Coordinators in the rest of the country, Intake Coordinators in San Francisco, Los Angeles, and Sacramento see salaries beyond the national average. In fact, these California cities offer more pay than any other American city. Richmond is the lowest-paying area, 11 percent south of the national average. Employers also pay below the national average in Jacksonville (8 percent lower) and San Antonio (5 percent lower).