Leasing agents are responsible for assisting property managers in the leasing of apartments and other rental properties. They are in charge of marketing openings to potential clients on behalf of the property management, serving as the point of contact for clients searching for rentals, meeting with clients face to face, and providing site tours as requested. They also work with various marketing outlets such as newspapers and television stations to get advertisements out in a timely manner. Leasing agents also assist with rental paperwork and background checks. Additionally, they provide assistance to property managers related to rented properties, performing tasks such as collecting rent, organizing repairs, and handling renters' issues.
The work environment for a leasing agent consists of a combination of office time, driving with clients, and touring properties. Weekend and evening availability is also required, as clients may call and request tours outside of regular business hours, and tour routes must be reviewed in advance to discover and resolve any potential issues prior to showings.
A bachelor’s degree is usually preferred for a leasing agent, although only a high school diploma or equivalent is required. Marketing experience - especially in real estate - is needed for prospective leasing agents. Leasing agents must have excellent interpersonal and sales skills to be able to accurately and successfully present a property to the client and secure a rental agreement. Being bilingual in Spanish may be required or preferred, especially in areas in which many clients speak Spanish as their primary language. Basic computer skills are required to accurately produce and maintain client and listing records. Leasing agents must be organized, as clients rely on them for accurate descriptions and timely tours of properties.
Leasing Agent Tasks
Provide information about units to potential renters.
Help customers understand leasing contracts and fill out paperwork correctly.
Screen applicants, collect deposits, and handle leasing applications, contracts, and renewals.
Assist with advertising available units, update listings, design ads, and conduct tours.