A Manager, Engagement (Client Services) earns an average salary of $70,981 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience. Skills that are associated with high pay for this job are Strategic Project Management and Project Management. People in this job generally don't have more than 20 years' experience.

$35,479 - $123,189
(Median)
$35K
$71K
$120K
MEDIAN: $70,981
10%
50%
90%

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$14.25 - $17.36
(Median)
$
$17
$
MEDIAN: $16.00
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$35,479 - $123,189  
   
Bonus
$456.15 - $19,489  
Profit Sharing
$7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,153 - $126,933  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 145
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$16.52  
   
Overtime
$37.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$456.15 - $19,489  
   
Profit Sharing
$7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,153 - $126,933  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 6
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Job Description for Manager, Engagement (Client Services)

An engagement manager for client services is responsible for maintaining relationships with their organization's existing clients. They also oversee internal projects relevant to engaging clients, monitoring progress and reaching out to the various branches of the organization to ensure efficiency and efficacy; should problems arise, the engagement manager is responsible for mediating conflicts. Engagement managers are more responsible for ensuring the execution of existing contracts and projects rather than establishing new ones.

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Manager, Engagement (Client Services) Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

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Pay by Experience Level for Manager, Engagement (Client Services)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

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Experience Affects Manager, Engagement (Client Services) Salaries

Experienced
up arrow 45%

Mid-Career
up arrow 24%

Late-Career
up arrow 24%

National Average
$73,000

Entry-Level
up arrow 29%

Skills That Affect Manager, Engagement (Client Services) Salaries

Strategic Project Management
up arrow 50%


National Average
$73,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
3%
1-4 years
28%
5-9 years
29%
10-19 years
30%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 81%
medical benefits
Vision: 74%
dental benefits
None: 7%
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