Medical billers are responsible for the billing and collection of medical debts. They work in an administrative capacity to ensure that patients are billed swiftly, accurately and with as much clarity as possible. Every time a patient receives medical attention, the appropriate payments are tallied up by the biller and issued in the appropriate format (by mail, online, or a combination of both). It's very important for medical billers to be able to understand the varying complexities of medical billing; this extends to different types of insurance plans, government assisted programs (Medicaid, Medicare, etc.), and how other discounts are applied to different groups of people. A strong understanding in this field will ensure that the billing is accurate, and easily fixed in the event of an error.
Medical billers work in the administrative department of a hospital, or in some cases, a separate building dedicated to the clerical jobs of the hospital. Many hospitals prefer to have billers working on the premises as it allows for easier internal communication over logistical problems that do/can occur daily. Medical biller should be able to show strong interpersonal skills with patients and with other members of staff as this type of position frequently requires patience and an ability to work through systematic problems. They can also expect to work with a range of people who deal with running a hospital--from project managers to customer support staff.
Employers will look for applicants who have passed the CMRS exam. This is an exam awarded by the American Medical Billing Association that helps potential billers equip themselves with a qualification designed specifically to showcase an ability in the field. Additionally, it's highly desirable for applicants to possess strong logistical skills, along with industry standard computer software literacy and a firm understanding of medical legality.
As hospitals are open 24 hours a day, 7 days a week, some may find that certain roles at a hospital will require flexible working hours. However, as this is a clerical position, it's still somewhat normal for a medical biller to work during usual business hours.
Medical Biller Tasks
- Prepare bills or invoices, and record amount due for medical procedures and services.
- Contact patients in order to obtain or relay account information.
- Verify accuracy of billing data and revise any errors.
- Review and retain medical records in order to compute fees and charges due.