Medical Office Front Desk Specialist Salary

Women comprise the majority of Medical Office Front Desk Specialists in the United States. Individuals in this line of work make around $13.25 per hour on average. Residence and career duration each impact pay for this group, with the former having the largest influence. Work is enjoyable for Medical Office Front Desk Specialists, who typically claim high levels of job satisfaction. Unfortunately, some people in this line of work are without benefits — nearly one in three lack coverage. On the flip side, the greater part have medical insurance and more than two-fifths receive dental plans. The data in this summary comes from the PayScale salary survey.

$19,454 - $39,368
(Median)
$19K
$27K
$39K
MEDIAN: $26,618
10%
50%
90%

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$10.14 - $17.25
(Median)
$10
$13
$17
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$19,454 - $39,368  
   
Bonus
$0.00 - $1,300  
Profit Sharing
$491.32 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,205 - $36,730  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 68
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$10.14 - $17.25  
   
Overtime
$12.95 - $24.99  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,300  
   
Profit Sharing
$491.32 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,205 - $36,730  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 783
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Job Description for Medical Office Front Desk Specialist

When patients go to an medical office, the first person they interact with is often the front desk specialist. This person helps patients check in, make payments, and make future appointments. They answer phones, perform a variety of office administration tasks, and ensure the waiting area is clean and welcoming. The front desk specialist helps manage day-to-day office tasks, such as ensuring necessary office and other supplies are in stock. They also help ensure proper records management, and they must follow all systems and protocols for records updates and storage. Individuals in this position may work part time or full time; they typically work in the clinical office environment during regular business hours.

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Medical Office Front Desk Specialist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Medical Office Front Desk Specialist


Survey results imply that Medical Office Front Desk Specialists put a diverse skill set to use. Most notably, skills in Job Scheduling, Scheduling, Electronic Medical Records, and Insurance are correlated to pay that is above average. Most people experienced in Customer Service also know Insurance and Electronic Medical Records (EMR).

Pay by Experience Level for Medical Office Front Desk Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Medical Office Front Desk Specialists, more experience in the field does not usually mean bigger paychecks. Salaries of relatively inexperienced workers fall in the neighborhood of $26K, but folks who have racked up five to 10 years see a notably higher median of $29K. After working for 10 to 20 years, Medical Office Front Desk Specialists make a median salary of $30K. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $31K.

Pay Difference by Location


For those looking to make money, Medical Office Front Desk Specialists in Dallas enjoy an exceptional pay rate, 9 percent above the national average. Medical Office Front Desk Specialists will also find cushy salaries in Austin (+6 percent), Charlotte (+4 percent), Las Vegas (+4 percent), and Cincinnati (+3 percent). Falling short of the national average by 10 percent, the area with the worst salaries is Phoenix. Employers also pay below the national average in Jacksonville (7 percent lower) and Fresno (6 percent lower).

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Experience Affects Medical Office Front Desk Specialist Salaries




National Average
$28,000


Skills That Affect Medical Office Front Desk Specialist Salaries

Job Scheduling
up arrow 2%

Scheduling
up arrow 1%

Insurance
up arrow 1%

Electronic Medical Records (EMR)
up arrow 1%

Customer Service
0%

Medical Records
0%

Customer Relationship Management (CRM)
0%

Billing
0%

National Average
$28,000

Microsoft Office
up arrow 2%

Medical Coding
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 150 votes.

Gender

Female
98 %
Male
2 %

Years of Experience

Less than 1 year
4%
1-4 years
40%
5-9 years
26%
10-19 years
21%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 65% dental benefits Dental: 42%
vision benefits Vision: 35% employee benefits None: 32%
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