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Medical Office Front Desk Specialist Salary (United States)

Most Medical Office Front Desk Specialists in the United States are women. The workforce as a whole earns a median of approximately $13.16 per hour. Experience level is the biggest factor affecting pay for this group, followed by geography. Most Medical Office Front Desk Specialists report high levels of job satisfaction. Although close to a third lack health benefits of any kind, more than half do enjoy medical insurance, and about two-fifths get dental coverage, too. The data for this synopsis comes from respondents who took the PayScale salary survey.
Medical Office Front Desk Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$19,354 - $38,726
(Median)
19K
23K
31K
39K
MEDIAN: $26,245
10%
25%
75%
90%
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Medical Office Front Desk Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.05 - $17.34
(Median)
10
13
15
17
MEDIAN: $13.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13K$26K$39K
Salary
$19,354 - $38,726  
   
Bonus
$0.00 - $1,192  
Profit Sharing
$491.32 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,086 - $36,950  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 62
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$10.05 - $17.34  
   
Overtime
$12.87 - $25.40  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,192  
   
Profit Sharing
$491.32 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,086 - $36,950  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 711
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Location:
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Job Description for Medical Office Front Desk Specialist

When patients go to an medical office, the first person they interact with is often the front desk specialist. This person helps patients check in, make payments, and make future appointments. They answer phones, perform a variety of office administration tasks, and ensure the waiting area is clean and welcoming. The front desk specialist helps manage day-to-day office tasks, such as ensuring necessary office and other supplies are in stock. They also help ensure proper records management, and they must follow all systems and protocols for records updates and storage. Individuals in this position may work part time or full time; they typically work in the clinical office environment during regular business hours.
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Medical Office Front Desk Specialist Tasks
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Medical Office Front Desk Specialist

Medical Office Front Desk Specialists generally report applying a varied skill set to their work. Most notably, skills in Job Scheduling, Insurance, Billing, and Customer Relationship Management (CRM) are correlated to pay that is above average. Skills that seem to negatively impact pay include Medical Coding. The majority of those who know Customer Service also know Insurance and Electronic Medical Records (EMR).

Pay by Experience Level for Medical Office Front Desk Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Medical Office Front Desk Specialists do not generally earn higher incomes from more experience in the field. Although individuals who have less than five years' experience earn $26K on average, people with five to 10 years benefit from a notably larger average of $29K. Medical Office Front Desk Specialists with one to two decades of relevant experience report an average salary of approximately $31K. Medical Office Front Desk Specialists who surpass 20 years on the job report pay that isn't higher than those with 10 to 20 years.

Pay Difference By Location

Austin
up arrow 8%
Charlotte
up arrow 8%
Phoenix
up arrow 5%
Las Vegas
up arrow 5%
Atlanta
up arrow 1%
Houston
0%
National Average
$28,000
Jacksonville
up arrow 6%
Larger circles over a city indicate a job is popular in that location.
For Medical Office Front Desk Specialists, working in the bustling city of Charlotte has its advantages, including an above-average pay rate. Medical Office Front Desk Specialists can also look forward to large paychecks in cities like Austin (+8 percent), Las Vegas (+5 percent), Phoenix (+5 percent), and Atlanta (+1 percent). Jacksonville is home to the smallest salaries in the field, lagging the national average by 6 percent.

Related Job Salaries

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Experience Affects Medical Office Front Desk Specialist Salaries

National Average
$28,000

Skills That Affect Medical Office Front Desk Specialist Salaries

Job Scheduling
up arrow 4%
Insurance
up arrow 2%
Billing
up arrow 2%
Scheduling
up arrow 1%
Electronic Medical Records (EMR)
up arrow 1%
Customer Relationship Management (CRM)
up arrow 1%
Customer Service
0%
Medical Records
0%
National Average
$28,000
Microsoft Office
up arrow 1%
Medical Coding
up arrow 3%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 141 votes.

Gender

Female
99%
female alumni
 
Male
1%
male alumni

Years of Experience

Less than 1 year
4%
1-4 years
40%
5-9 years
26%
10-19 years
21%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 65% dental benefits Dental: 41%
vision benefits Vision: 34% employee benefits None: 32%