Medical Office Front Desk Specialist Salary

Most Medical Office Front Desk Specialists in the United States are women. The median pay for people in this role is approximately $13.96 per hour. Geographic location is the biggest factor affecting pay for this group, followed by career duration. Although about a third lack health benefits of any kind, the larger part do enjoy medical insurance, and just over two-fifths get dental coverage, too. Most Medical Office Front Desk Specialists are fairly content with their jobs, and work satisfaction falls in line with the national average. The numbers in this rundown were provided by PayScale's salary survey participants.

$24,717 - $50,000
$25K
$30K
$50K
MEDIAN: $30,201
10%
50%
90%

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$10.58 - $17.62
$11
$14
$18
MEDIAN: $13.96
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$24,717 - $50,000  
   
Bonus
$0.00 - $1,957  
Profit Sharing
$1,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,483 - $37,860  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 24
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.58 - $17.62  
   
Overtime
$14.36 - $27.14  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $1,957  
   
Profit Sharing
$1,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,483 - $37,860  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 406

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Job Description for Medical Office Front Desk Specialist

When patients go to an medical office, the first person they interact with is often the front desk specialist. This person helps patients check in, make payments, and make future appointments. They answer phones, perform a variety of office administration tasks, and ensure the waiting area is clean and welcoming. The front desk specialist helps manage day-to-day office tasks, such as ensuring necessary office and other supplies are in stock. They also help ensure proper records management, and they must follow all systems and protocols for records updates and storage. Individuals in this position may work part time or full time; they typically work in the clinical office environment during regular business hours.

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Medical Office Front Desk Specialist Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

Common Career Paths for Medical Office Front Desk Specialist


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Many Medical Office Front Desk Specialists move into Medical Receptionist roles. Medical Receptionists seem to make a little less than Medical Office Front Desk Specialists as their salaries average out to $26K a year.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Medical Office Front Desk Specialist


Survey respondents exploit a significant toolbox of skills in their work. Most notably, skills in Job Scheduling, Insurance, Customer Relationship Management, and Scheduling are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Microsoft Office. It is often found that people who know Customer Service are also skilled in Insurance and Electronic Medical Records (EMR).

Pay by Experience Level for Medical Office Front Desk Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Medical Office Front Desk Specialists, experience does not seem to be a major factor in determining pay. Salaries of relatively inexperienced workers fall in the neighborhood of $28K, but folks who have racked up five to 10 years see a notably higher median of $30K. Medical Office Front Desk Specialists with one to two decades of relevant experience report an average salary of approximately $31K. Veterans who have worked for more than two decades do tend to make the most in the end; the median pay for this group is $33K.

Pay Difference by Location

National Average: $29,279

Larger city markers indicate a job is popular in that location.

For those looking to make money, Medical Office Front Desk Specialists in New York enjoy an exceptional pay rate, 12 percent above the national average. Medical Office Front Desk Specialists can also look forward to large paychecks in cities like Dallas (+9 percent), Baltimore (+8 percent), Atlanta (+7 percent), and Houston (+3 percent). Phoenix ranks last in the field for pay, reporting salaries 14 percent below the national average. A couple other locations with smaller-than-average paychecks include Fresno (12 percent lower) and San Antonio (11 percent lower).

Related Job Salaries

Key Stats for Medical Office Front Desk Specialist

Gender

Female
95 %
Male
5 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 51 votes.
Less than 1 year
4%
1-4 years
34%
5-9 years
24%
10-19 years
26%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Medical Office Front Desk Specialist Salaries

▲11%

▲4%

▲1%

National Average
$29,000

▼5%

Skills That Affect Medical Office Front Desk Specialist Salaries


▲1%

Scheduling
▼0%

Customer Relationship Management (CRM)
▼0%

National Average
$29,000





Bill Collections
▼2%

▼3%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 51 votes.

Gender

Female
95 %
Male
5 %

Years of Experience

Less than 1 year
4%
1-4 years
34%
5-9 years
24%
10-19 years
26%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 43%
vision benefits
Vision: 34%
dental benefits
None: 34%
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