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Medical Office Front Desk Specialist Salary

The larger portion of Medical Office Front Desk Specialists in the United States are women. Median pay in this female-dominated area goes for around $13.25 per hour. Residence is the biggest factor affecting pay for this group, followed by years of experience. Although about a third lack health benefits of any kind, the greater part do enjoy medical insurance, and about two-fifths get dental coverage, too. The majority of workers are highly satisfied with their job. This report is based on answers to PayScale's salary questionnaire.

$19,458 - $39,410
(Median)
$19K
$26K
$39K
MEDIAN: $26,328
10%
50%
90%

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$10.16 - $17.26
(Median)
$10
$13
$17
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$19,458 - $39,410  
   
Bonus
$0.00 - $1,233  
Profit Sharing
$491.32 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,279 - $36,785  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 67
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$10.16 - $17.26  
   
Overtime
$13.16 - $25.32  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,233  
   
Profit Sharing
$491.32 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,279 - $36,785  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 757

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Job Description for Medical Office Front Desk Specialist

When patients go to an medical office, the first person they interact with is often the front desk specialist. This person helps patients check in, make payments, and make future appointments. They answer phones, perform a variety of office administration tasks, and ensure the waiting area is clean and welcoming. The front desk specialist helps manage day-to-day office tasks, such as ensuring necessary office and other supplies are in stock. They also help ensure proper records management, and they must follow all systems and protocols for records updates and storage. Individuals in this position may work part time or full time; they typically work in the clinical office environment during regular business hours.

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Medical Office Front Desk Specialist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Medical Office Front Desk Specialist


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Job Scheduling, Electronic Medical Records, Customer Relationship Management, and Scheduling are correlated to pay that is above average. Most people who know Customer Service also know Insurance and Electronic Medical Records (EMR).

Pay by Experience Level for Medical Office Front Desk Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Medical Office Front Desk Specialists, more experience in the field does not usually mean bigger paychecks. Although individuals who have less than five years' experience earn $26K on average, people with five to 10 years benefit from a notably larger average of $29K. After working for 10 to 20 years, Medical Office Front Desk Specialists make a median salary of $30K. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $31K.

Pay Difference by Location


Dallas is home to an above-average pay rate for Medical Office Front Desk Specialists, 12 percent higher than the national average. Medical Office Front Desk Specialists can also look forward to large paychecks in cities like Charlotte (+8 percent), Austin (+6 percent), Las Vegas (+4 percent), and Cincinnati (+3 percent). The lowest-paying market is Phoenix, which sits 9 percent below the national average. Not at the bottom but still paying below the median are employers in Jacksonville and San Antonio (7 percent lower and 4 percent lower, respectively).

Related Job Salaries

United States (change)

Experience Affects Medical Office Front Desk Specialist Salaries




National Average
$28,000


Skills That Affect Medical Office Front Desk Specialist Salaries

Job Scheduling
up arrow 2%

Scheduling
up arrow 1%

Insurance
up arrow 1%

Electronic Medical Records (EMR)
up arrow 1%

Customer Relationship Management (CRM)
up arrow 1%

Billing
up arrow 1%

Customer Service
0%

Medical Records
0%

National Average
$28,000

Microsoft Office
up arrow 1%

Medical Coding
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 151 votes.

Gender

Female
98 %
Male
2 %

Years of Experience

Less than 1 year
4%
1-4 years
40%
5-9 years
26%
10-19 years
22%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 64% dental benefits Dental: 41%
vision benefits Vision: 35% employee benefits None: 33%
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