Medical Office Front Desk Specialists in the United States are largely women. The group as a whole has a nationwide average of $13.95 per hour for pay. Residence and experience level each impact pay for this group, with the former having the largest influence. Most workers in this position report high levels of job satisfaction. Unfortunately, some people in this line of work are without benefits — more than a third lack coverage. On the flip side, the larger part have medical insurance and nearly two in five receive dental plans. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$20,419 - $41,508
(Median)
$20K
$30K
$42K
MEDIAN: $29,587
10%
50%
90%

Add this chart to your site: 640px    300px

$10.61 - $17.51
(Median)
$11
$14
$18
MEDIAN: $13.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$20,419 - $41,508  
   
Bonus
$0.00 - $1,968  
Profit Sharing
$1,548  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,325 - $37,389  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 29
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.61 - $17.51  
   
Overtime
$14.50 - $26.63  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,968  
   
Profit Sharing
$1,548  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,325 - $37,389  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 433
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Job Description for Medical Office Front Desk Specialist

When patients go to an medical office, the first person they interact with is often the front desk specialist. This person helps patients check in, make payments, and make future appointments. They answer phones, perform a variety of office administration tasks, and ensure the waiting area is clean and welcoming. The front desk specialist helps manage day-to-day office tasks, such as ensuring necessary office and other supplies are in stock. They also help ensure proper records management, and they must follow all systems and protocols for records updates and storage. Individuals in this position may work part time or full time; they typically work in the clinical office environment during regular business hours.

Read More...

Medical Office Front Desk Specialist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Common Career Paths for Medical Office Front Desk Specialist


Add this chart to your site:   640px 640px    300px 300px


Medical Office Front Desk Specialists who take on a higher-level position such as Medical Receptionist may get paid a little bit less in that new role, as Medical Receptionists on average bring home $26K.

Front Desk Receptionist, Medical or Dental Office Job Listings

Search for more jobs:

Popular Skills for Medical Office Front Desk Specialist


Survey results suggest that Medical Office Front Desk Specialists use a fairly large toolkit of professional skills. Most notably, skills in Insurance, Job Scheduling, Medical Coding, and Electronic Medical Records (EMR) are correlated to pay that is above average. At the other end of the pay range are skills like Microsoft Office. Those proficient in Customer Service are, more often than not, also skilled in Insurance and Electronic Medical Records (EMR).

Pay by Experience Level for Medical Office Front Desk Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. Those in the early stages of their career can expect to make around $28K; however, individuals with five to 10 years of experience bring in $30K on average — a distinctly larger sum. Medical Office Front Desk Specialists claiming one to two decades of experience make an estimated median of $31K. Veterans who have worked for more than two decades do tend to make the most in the end; the median pay for this group is $32K.

Pay Difference by Location

National Average: $29,251

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Medical Office Front Desk Specialists, Baltimore offers exceptional salaries, 8 percent above the national average. Medical Office Front Desk Specialists will also find cushy salaries in Dallas (+8 percent), Atlanta (+7 percent), Fort Worth (+3 percent), and Houston (+2 percent). Phoenix is the lowest-paying area, 14 percent south of the national average. Employers also pay below the national average in Fresno (12 percent lower) and San Antonio (10 percent lower).

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Experience Affects Medical Office Front Desk Specialist Salaries




National Average
$29,000


Skills That Affect Medical Office Front Desk Specialist Salaries

Insurance
up arrow 2%

Job Scheduling
up arrow 1%

Customer Service
0%

Scheduling
0%

Electronic Medical Records (EMR)
0%

Billing
0%

Customer Relationship Management (CRM)
0%

Medical Coding
0%

National Average
$29,000

Medical Records
up arrow 1%

Microsoft Office
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 60 votes.

Gender

Female
95 %
Male
5 %

Years of Experience

Less than 1 year
4%
1-4 years
35%
5-9 years
25%
10-19 years
25%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 62%
dental benefits
Dental: 41%
medical benefits
Vision: 34%
dental benefits
None: 36%
ADVERTISEMENT