Medical Office Front Desk Specialist Salary

The larger portion of Medical Office Front Desk Specialists in the United States are women. Median pay in this female-dominated area goes for around $14.07 per hour. Geographic location and career length each impact pay for this group, with the former having the largest influence. Most workers in this position report high levels of job satisfaction. Although nearly one in three lack health benefits of any kind, the larger part do enjoy medical insurance, and more than two-fifths get dental coverage, too. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$24,040 - $50,684
$24K
$31K
$51K
MEDIAN: $30,639
10%
50%
90%

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$10.94 - $17.76
$11
$14
$18
MEDIAN: $14.07
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$24,040 - $50,684  
   
Bonus
$0.00 - $1,977  
Profit Sharing
$1,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,138 - $38,330  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 20
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.94 - $17.76  
   
Overtime
$14.18 - $27.22  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $1,977  
   
Profit Sharing
$1,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,138 - $38,330  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 360

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United States (change)

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Job Description for Medical Office Front Desk Specialist

When patients go to an medical office, the first person they interact with is often the front desk specialist. This person helps patients check in, make payments, and make future appointments. They answer phones, perform a variety of office administration tasks, and ensure the waiting area is clean and welcoming. The front desk specialist helps manage day-to-day office tasks, such as ensuring necessary office and other supplies are in stock. They also help ensure proper records management, and they must follow all systems and protocols for records updates and storage. Individuals in this position may work part time or full time; they typically work in the clinical office environment during regular business hours.

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Medical Office Front Desk Specialist Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

Common Career Paths for Medical Office Front Desk Specialist


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Many Medical Office Front Desk Specialists move into Medical Receptionist roles. Medical Receptionists seem to make a little less than Medical Office Front Desk Specialists as their salaries average out to $26K a year.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Medical Office Front Desk Specialist


Medical Office Front Desk Specialists seem to require a rather large skill set. Most notably, skills in Job Scheduling, Insurance, Customer Relationship Management, and Electronic Medical Records (EMR) are correlated to pay that is above average. Skills that seem to negatively impact pay include Microsoft Office and Bill Collections. Most people who know Customer Service also know Insurance and Electronic Medical Records (EMR).

Pay by Experience Level for Medical Office Front Desk Specialist

Pay by Experience for a Medical Office Front Desk Specialist has a positive trend. An entry-level Medical Office Front Desk Specialist with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 179 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Medical Office Front Desk Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 129 salaries. An experienced Medical Office Front Desk Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $31,000 based on 112 salaries. A Medical Office Front Desk Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $33,000 based on 50 salaries.

Pay Difference by Location

National Average: $29,588

Larger city markers indicate a job is popular in that location.

For those looking to make money, Medical Office Front Desk Specialists in Atlanta enjoy an exceptional pay rate, 11 percent above the national average. Medical Office Front Desk Specialists will also find cushy salaries in New York (+11 percent), Baltimore (+7 percent), Houston (+5 percent), and Fort Worth (+2 percent). The lowest-paying market is Phoenix, which sits 15 percent below the national average. Not at the bottom but still paying below the median are employers in Fresno and San Antonio (13 percent lower and 11 percent lower, respectively).

Related Job Salaries

Key Stats for Medical Office Front Desk Specialist

Gender

Female
95 %
Male
5 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 47 votes.
Less than 1 year
3%
1-4 years
32%
5-9 years
26%
10-19 years
25%
20 years or more
13%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Medical Office Front Desk Specialist Salaries

▲11%

▲6%

▲1%

National Average
$30,000

▼6%

Skills That Affect Medical Office Front Desk Specialist Salaries


▲1%

Customer Relationship Management (CRM)
▼0%

National Average
$30,000


▼1%



▼2%


Bill Collections
▼3%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 47 votes.

Gender

Female
95 %
Male
5 %

Years of Experience

Less than 1 year
3%
1-4 years
32%
5-9 years
26%
10-19 years
25%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 66%
dental benefits
Dental: 45%
vision benefits
Vision: 37%
no benefits
None: 32%