Medical Office Front Desk Specialist Salary

Medical Office Front Desk Specialists in the United States are largely women. The group as a whole has a nationwide average of $13.26 per hour for pay. Residence and career length each impact pay for this group, with the former having the largest influence. Job satisfaction is reported as high by the vast majority of workers. Although the greater part have medical coverage and more than two-fifths have dental coverage, roughly a third claim no health benefits at all. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$19,430 - $39,410
(Median)
$19K
$27K
$39K
MEDIAN: $26,754
10%
50%
90%

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$10.15 - $17.28
(Median)
$10
$13
$17
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$19,430 - $39,410  
   
Bonus
$0.00 - $1,300  
Profit Sharing
$491.32 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,220 - $36,783  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 67
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$10.15 - $17.28  
   
Overtime
$12.95 - $24.99  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,300  
   
Profit Sharing
$491.32 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,220 - $36,783  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 790
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Job Description for Medical Office Front Desk Specialist

When patients go to an medical office, the first person they interact with is often the front desk specialist. This person helps patients check in, make payments, and make future appointments. They answer phones, perform a variety of office administration tasks, and ensure the waiting area is clean and welcoming. The front desk specialist helps manage day-to-day office tasks, such as ensuring necessary office and other supplies are in stock. They also help ensure proper records management, and they must follow all systems and protocols for records updates and storage. Individuals in this position may work part time or full time; they typically work in the clinical office environment during regular business hours.

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Medical Office Front Desk Specialist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Medical Office Front Desk Specialist


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Job Scheduling, Billing, Scheduling, and Electronic Medical Records (EMR) are correlated to pay that is above average. Those educated in Customer Service tend to be well versed in Insurance and Electronic Medical Records (EMR).

Pay by Experience Level for Medical Office Front Desk Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Medical Office Front Desk Specialists, extensive experience does not lead to significantly more money. Salaries of relatively inexperienced workers fall in the neighborhood of $26K, but folks who have racked up five to 10 years see a notably higher median of $29K. Medical Office Front Desk Specialists see a median salary of $30K after reaching one to two decades on the job. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $31K.

Pay Difference by Location


Dallas offers some of the highest pay in the country for Medical Office Front Desk Specialists, 9 percent above the national average. Medical Office Front Desk Specialists will also find cushy salaries in Austin (+6 percent), Charlotte (+4 percent), Las Vegas (+4 percent), and Cincinnati (+3 percent). Those in the field find the lowest salaries in Phoenix, 10 percent below the national average. Not at the bottom but still paying below the median are employers in Jacksonville and Fresno (7 percent lower and 6 percent lower, respectively).

Related Job Salaries

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Experience Affects Medical Office Front Desk Specialist Salaries




National Average
$28,000


Skills That Affect Medical Office Front Desk Specialist Salaries

Job Scheduling
up arrow 3%

Scheduling
up arrow 1%

Insurance
up arrow 1%

Electronic Medical Records (EMR)
up arrow 1%

Billing
up arrow 1%

Customer Service
0%

Medical Records
0%

Customer Relationship Management (CRM)
0%

National Average
$28,000

Medical Coding
up arrow 1%

Microsoft Office
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 149 votes.

Gender

Female
98 %
Male
2 %

Years of Experience

Less than 1 year
4%
1-4 years
40%
5-9 years
26%
10-19 years
21%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 65% dental benefits Dental: 42%
vision benefits Vision: 35% employee benefits None: 32%
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