Medical Office Front Desk Specialist Salary

Women comprise the majority of Medical Office Front Desk Specialists in the United States. Individuals in this line of work make around $14.10 per hour on average. Geography is the biggest factor affecting pay for this group, followed by career duration. Although the greater part have medical coverage and roughly two in five have dental coverage, over a third claim no health benefits at all. Most Medical Office Front Desk Specialists are fairly content with their jobs, and work satisfaction falls in line with the national average. The data for this synopsis comes from respondents who took the PayScale salary survey.

$24,292 - $50,684
$24K
$35K
$51K
MEDIAN: $35,000
10%
50%
90%

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$11.24 - $17.76
$11
$14
$18
MEDIAN: $14.10
10%
50%
90%

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$0$50K
Salary $24,292 - $50,684
Bonus $0.00 - $1,745
Profit Sharing $1,600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,808 - $38,815
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 20
Hourly Data $0$26
Hourly Rate $11.24 - $17.76
Overtime $15.03 - $26.71
Annual Data $0$38K
Bonus $0.00 - $1,745
Profit Sharing $1,600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,808 - $38,815
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 311

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United States (change)

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Job Description for Medical Office Front Desk Specialist

When patients go to an medical office, the first person they interact with is often the front desk specialist. This person helps patients check in, make payments, and make future appointments. They answer phones, perform a variety of office administration tasks, and ensure the waiting area is clean and welcoming. The front desk specialist helps manage day-to-day office tasks, such as ensuring necessary office and other supplies are in stock. They also help ensure proper records management, and they must follow all systems and protocols for records updates and storage. Individuals in this position may work part time or full time; they typically work in the clinical office environment during regular business hours.

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Medical Office Front Desk Specialist Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

Common Career Paths for Medical Office Front Desk Specialist


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Medical Office Front Desk Specialists often transition into a Medical Receptionist position. Medical Receptionists report a slightly lower median income of $26K.

Medical Office Front Desk Specialist Job Listings

Popular Skills for Medical Office Front Desk Specialist


Survey respondents exploit a significant toolbox of skills in their work. Most notably, skills in Job Scheduling, Insurance, Customer Relationship Management, and Electronic Medical Records (EMR) are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Microsoft Office, Bill Collections, and Medical Records. Those educated in Customer Service tend to be well versed in Insurance and Electronic Medical Records (EMR).

Pay by Experience Level for Medical Office Front Desk Specialist

Pay by Experience for a Medical Office Front Desk Specialist has a positive trend. An entry-level Medical Office Front Desk Specialist with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 179 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Medical Office Front Desk Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 129 salaries. An experienced Medical Office Front Desk Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $31,000 based on 112 salaries. A Medical Office Front Desk Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $33,000 based on 50 salaries.

Pay Difference by Location

National Average: $29,876

Larger city markers indicate a job is popular in that location.

Atlanta offers some of the highest pay in the country for Medical Office Front Desk Specialists, 10 percent above the national average. Medical Office Front Desk Specialists will also find cushy salaries in New York (+10 percent) and Baltimore (+6 percent). Trailing the national average by 16 percent, Phoenix is the market with the smallest paychecks. Not at the bottom but still paying below the median are employers in Fresno and San Antonio (14 percent lower and 12 percent lower, respectively).

Related Job Salaries

Key Stats for Medical Office Front Desk Specialist

Gender

Female
95 %
Male
5 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 51 votes.
Less than 1 year
2%
1-4 years
31%
5-9 years
24%
10-19 years
28%
20 years or more
15%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Medical Office Front Desk Specialist Salaries

▲9%

▲5%

▼0%

National Average
$30,000

▼7%

Skills That Affect Medical Office Front Desk Specialist Salaries


▼0%

National Average
$30,000

Customer Relationship Management (CRM)
▼1%


▼2%



▼3%


Bill Collections
▼4%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 51 votes.

Gender

Female
95 %
Male
5 %

Years of Experience

Less than 1 year
2%
1-4 years
31%
5-9 years
24%
10-19 years
28%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 62%
dental benefits
Dental: 41%
vision benefits
Vision: 33%
no benefits
None: 35%
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