Operations Manager, Retail Salary

Earnings for Retail Operations Managers in the United States come in at around $53K annually on average. Total cash compensation to Retail Operations Managers bottoms out near $31K and approaches $85K on the high end; the biggest paychecks include approximately $14K from bonuses and almost $6K from profit sharing. Geographic location is the biggest factor affecting pay for this group, followed by career duration. Work is enjoyable for Retail Operations Managers, who typically claim high levels of job satisfaction. Women Retail Operations Managers who took the survey just slightly outnumber men. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$35,563 - $80,358
(Median)
$36K
$53K
$80K
MEDIAN: $53,164
10%
50%
90%

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$10.80 - $21.89
(Median)
$11
$15
$22
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$29K$58K$87K
Salary
$35,563 - $80,358  
   
Bonus
$197.97 - $14,094  
Profit Sharing
$-0.50 - $5,872  
Commission
$0.00 - $4,913  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,417 - $85,084  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 388
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$10.80 - $21.89  
   
Overtime
$14.55 - $31.25  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$197.97 - $14,094  
   
Commission
$0.00 - $4,913  
Profit Sharing
$-0.50 - $5,872  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,417 - $85,084  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 73
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Job Description for Operations Manager, Retail

Retail operations managers are responsible for a variety of tasks, often involving many separate retail locations. One primary responsibility involves the management of employees, as well as ensuring that all locations are properly staffed and all employees are well-trained and satisfied with their jobs. These managers must handle any conflicts and ensure that all scheduling needs are met, which may mean regularly visiting retail locations to evaluate employee performance and customer satisfaction.

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Operations Manager, Retail Tasks

  • Build and/or maintain retail store(s) physically and for permits, signs, safety and quality control.
  • Analyze data to identify opportunities to increase efficiency, workflow, quality, and sales.
  • Support service and operations at retail store(s), including managing warehouse, procurement, staffing and online presence.
  • Ensure profitability of retail store(s) by controlling costs and expenditures, pursue marketing ideas, and deliver high quality products.
  • Maintain, update, and enforce safety and security procedures.

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Popular Skills for Operations Manager, Retail


Survey results imply that Retail Operations Managers put a diverse skill set to use. Most notably, skills in Operations Management, Windows NT / 2000 / XP Networking, Customer Service, and Windows Operating System General Use are correlated to pay that is above average. Skills that seem to negatively impact pay include Microsoft Word and Microsoft Office. For most people, competency in Microsoft Excel indicates knowledge of Operations Management.

Pay by Experience Level for Operations Manager, Retail

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Retail Operations Managers — those with more experience do not necessarily bring in higher earnings. Relatively untried employees who have less than five years' experience make $44K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $51K. People with 10 to 20 years of experience make an average of about $58K in this role. Retail Operations Managers who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $63K on average.

Pay Difference by Location


Home to some of the best pay for Retail Operations Managers, Los Angeles offers exceptional salaries, 45 percent above the national average. Retail Operations Managers can also look forward to large paychecks in cities like Atlanta (+21 percent), New York (+18 percent), Philadelphia (+13 percent), and Houston (+10 percent). Location significantly influences compensation, with Chicago Retail Operations Managers earning much less — 23 percent less — than the national average.

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Experience Affects Operations Manager, Retail Salaries



National Average
$53,000



Skills That Affect Operations Manager, Retail Salaries


Windows NT / 2000 / XP Networking
up arrow 7%

Customer Service
up arrow 3%

Windows Operating System General Use
up arrow 2%

National Average
$53,000

Microsoft Excel
up arrow 2%

Microsoft Office
up arrow 4%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 86 votes.

Gender

Female
54 %
Male
46 %

Years of Experience

Less than 1 year
1%
1-4 years
24%
5-9 years
29%
10-19 years
31%
20 years or more
15%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 73%
vision benefits Vision: 58% employee benefits None: 15%
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