Operations Manager, Retail Salary

The average Retail Operations Manager in the United States can expect to rake in roughly $53K per year. Final cash compensation to Retail Operations Managers varies from around $31K to approximately $85K; choice pay grades include potential for bonuses and profit sharing as high as $14K and $6K, respectively. Geography and years of experience each impact pay for this group, with the former having the largest influence. Women Retail Operations Managers who took the survey just slightly outnumber men. Most Retail Operations Managers report high levels of job satisfaction. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. The figures in this rundown are based on the results of PayScale's salary questionnaire.
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$35,557 - $80,490

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$10.82 - $21.83

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$35,557 - $80,490  
   
Bonus
$197.27 - $14,284  
Profit Sharing
$-0.50 - $5,872  
Commission
$0.00 - $4,913  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,382 - $85,215  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 384
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$10.82 - $21.83  
   
Overtime
$14.55 - $31.25  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$197.27 - $14,284  
   
Commission
$0.00 - $4,913  
Profit Sharing
$-0.50 - $5,872  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,382 - $85,215  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 74
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Job Description for Operations Manager, Retail

Retail operations managers are responsible for a variety of tasks, often involving many separate retail locations. One primary responsibility involves the management of employees, as well as ensuring that all locations are properly staffed and all employees are well-trained and satisfied with their jobs. These managers must handle any conflicts and ensure that all scheduling needs are met, which may mean regularly visiting retail locations to evaluate employee performance and customer satisfaction.

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Operations Manager, Retail Tasks

  • Build and/or maintain retail store(s) physically and for permits, signs, safety and quality control.
  • Analyze data to identify opportunities to increase efficiency, workflow, quality, and sales.
  • Support service and operations at retail store(s), including managing warehouse, procurement, staffing and online presence.
  • Ensure profitability of retail store(s) by controlling costs and expenditures, pursue marketing ideas, and deliver high quality products.
  • Maintain, update, and enforce safety and security procedures.
  • Analyze sales data to determine if store is meeting financial goals and implement plans to improve store performance.
  • Oversee the management of product merchandising and inventory to ensure processes flow smoothly.
  • Manage the different departments of a retail store in order to ensure the store reaches sales objectives.
  • Hire, train, and supervise department managers, set performance goals, resolve employee conflicts, and encourage teamwork.

Operations Manager, Retail Job Listings

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Popular Skills for Operations Manager, Retail


Retail Operations Managers generally report applying a varied skill set to their work. Most notably, skills in Operations Management, Windows NT / 2000 / XP Networking, Windows Operating System General Use, and Customer Service are correlated to pay that is above average, with boosts between 3 percent and 8 percent. At the other end of the pay range are skills like Microsoft Word and Microsoft Office. Most people familiar with Microsoft Excel also know Operations Management.

Pay by Experience Level for Operations Manager, Retail

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Retail Operations Managers, extensive experience does not lead to significantly more money. The average beginner in this position makes around $44K, but folks who have been around for five to 10 years see a markedly higher median salary of $51K. Retail Operations Managers who work for 10 to 20 years in their occupation tend to earn about $58K. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $63K.

Pay Difference by Location


With a pay rate for Retail Operations Managers that is 46 percent greater than the national average, Los Angeles offers a comfortable salary for those in this profession. Retail Operations Managers will also find cushy salaries in Atlanta (+21 percent), New York (+17 percent), Philadelphia (+13 percent), and Houston (+10 percent). Compared to the national average, Chicago Retail Operations Managers have considerably lower salaries, 22 percent below the national average to be exact. Location appears to be a major driving force in pay for those in this profession.

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Experience Affects Operations Manager, Retail Salaries



National Average
$53,000



Skills That Affect Operations Manager, Retail Salaries


Windows NT / 2000 / XP Networking
up arrow 7%

Windows Operating System General Use
up arrow 3%

Customer Service
up arrow 1%

National Average
$53,000

Microsoft Excel
up arrow 2%

Microsoft Office
up arrow 3%

Microsoft Word
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 85 votes.

Gender

Female
55 %
Male
45 %

Years of Experience

Less than 1 year
1%
1-4 years
24%
5-9 years
29%
10-19 years
30%
20 years or more
16%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 73%
vision benefits Vision: 58% employee benefits None: 15%
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