Operations Manager, Retail Salary

For Retail Operations Managers, annual average wages total $53K per year. Cash earnings for Retail Operations Managers — which occasionally include more than $14K from bonuses and more than $6K from profit sharing — stretch from around $31K to approximately $85K. Geography and years of experience each impact pay for this group, with the former having the largest influence. Job satisfaction for Retail Operations Managers is high. Medical benefits are awarded to a large number, and a fair number earn dental coverage. Women Retail Operations Managers who took the survey just slightly outnumber men. The data for this snapshot was collected from individuals who took PayScale's salary survey.
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$35,575 - $80,321
(Median)
$36K
$53K
$80K
MEDIAN: $53,206
10%
50%
90%

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$10.78 - $21.39
(Median)
$11
$15
$21
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$29K$58K$87K
Salary
$35,575 - $80,321  
   
Bonus
$198.32 - $14,000  
Profit Sharing
$-0.50 - $5,872  
Commission
$0.00 - $4,913  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,417 - $85,084  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 389
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$10.78 - $21.39  
   
Overtime
$14.48 - $30.74  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$198.32 - $14,000  
   
Commission
$0.00 - $4,913  
Profit Sharing
$-0.50 - $5,872  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,417 - $85,084  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 72
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Job Description for Operations Manager, Retail

Retail operations managers are responsible for a variety of tasks, often involving many separate retail locations. One primary responsibility involves the management of employees, as well as ensuring that all locations are properly staffed and all employees are well-trained and satisfied with their jobs. These managers must handle any conflicts and ensure that all scheduling needs are met, which may mean regularly visiting retail locations to evaluate employee performance and customer satisfaction.

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Operations Manager, Retail Tasks

  • Build and/or maintain retail store(s) physically and for permits, signs, safety and quality control.
  • Analyze data to identify opportunities to increase efficiency, workflow, quality, and sales.
  • Support service and operations at retail store(s), including managing warehouse, procurement, staffing and online presence.
  • Ensure profitability of retail store(s) by controlling costs and expenditures, pursue marketing ideas, and deliver high quality products.
  • Maintain, update, and enforce safety and security procedures.

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Popular Skills for Operations Manager, Retail


Retail Operations Managers report using a pretty varied skill set on the job. Most notably, skills in Operations Management, Windows NT / 2000 / XP Networking, Windows Operating System General Use, and Customer Service are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Microsoft Word and Microsoft Office. It is often found that people who know Microsoft Excel are also skilled in Operations Management.

Pay by Experience Level for Operations Manager, Retail

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Retail Operations Managers, extensive experience does not lead to significantly more money. The average worker who claims fewer than five years of experience earns around $44K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $51K. The average pay reported by folks with 10 to 20 years of experience is around $58K. People who have worked for more than 20 years report a median income of $63K, which is barely higher than the median for folks with 10 to 20 years of experience.

Pay Difference by Location


For Retail Operations Managers, busy Los Angeles offers a higher-than-average pay rate, 48 percent above the national average. Retail Operations Managers will also find cushy salaries in Atlanta (+20 percent), New York (+18 percent), Philadelphia (+13 percent), and Houston (+10 percent). Retail Operations Managers in Chicago report much lower salaries than the rest of the country — 23 percent below the national average — proving that residence is a major factor in overall pay.

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Experience Affects Operations Manager, Retail Salaries



National Average
$53,000



Skills That Affect Operations Manager, Retail Salaries


Windows NT / 2000 / XP Networking
up arrow 7%

Windows Operating System General Use
up arrow 2%

Customer Service
up arrow 2%

National Average
$53,000

Microsoft Excel
up arrow 2%

Microsoft Office
up arrow 4%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 88 votes.

Gender

Female
54 %
Male
46 %

Years of Experience

Less than 1 year
1%
1-4 years
24%
5-9 years
29%
10-19 years
31%
20 years or more
15%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 73%
vision benefits Vision: 58% employee benefits None: 15%
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