Operations Manager, Retail Salary

Retail Operations Managers in the United States take home approximately $54K per year on average. Total cash earnings of Retail Operations Managers range from $32K on the low end to $93K on the high end; the final amount can include bonuses and profit sharing proceeds that occasionally exceed $15K and $6K, respectively. Geographic location and career duration each impact pay for this group, with the former having the largest influence. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to a majority. Men are slightly outnumbered by their female counterparts who answered the questionnaire, who make up a slight majority at 53 percent. The majority of workers are highly satisfied with their job. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
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$35,430 - $86,772
(Median)
$35K
$54K
$87K
MEDIAN: $54,158
10%
50%
90%

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$11.03 - $23.01
(Median)
$11
$16
$23
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Salary
$35,430 - $86,772  
   
Bonus
$0.00 - $15,474  
Profit Sharing
$0.00 - $6,201  
Commission
$1,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,371 - $92,907  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 367
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$11.03 - $23.01  
   
Overtime
$10.07 - $31.16  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $15,474  
   
Commission
$1,100  
Profit Sharing
$0.00 - $6,201  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,371 - $92,907  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 59
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Job Description for Operations Manager, Retail

Retail operations managers are responsible for a variety of tasks, often involving many separate retail locations. One primary responsibility involves the management of employees, as well as ensuring that all locations are properly staffed and all employees are well-trained and satisfied with their jobs. These managers must handle any conflicts and ensure that all scheduling needs are met, which may mean regularly visiting retail locations to evaluate employee performance and customer satisfaction.

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Operations Manager, Retail Tasks

  • Build and/or maintain retail store(s) physically and for permits, signs, safety and quality control.
  • Analyze data to identify opportunities to increase efficiency, workflow, quality, and sales.
  • Support service and operations at retail store(s), including managing warehouse, procurement, staffing and online presence.
  • Ensure profitability of retail store(s) by controlling costs and expenditures, pursue marketing ideas, and deliver high quality products.
  • Maintain, update, and enforce safety and security procedures.

Operations Manager, Retail Job Listings

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Popular Skills for Operations Manager, Retail


Survey results imply that Retail Operations Managers put a diverse skill set to use. Most notably, skills in Windows NT / 2000 / XP Networking, Operations Management, Microsoft Excel, and Microsoft Office are correlated to pay that is above average. At the other end of the pay range are skills like Inventory Management, Merchandising, and Customer Service. Most people experienced in Microsoft Excel also know Operations Management.

Pay by Experience Level for Operations Manager, Retail

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Retail Operations Managers, extensive experience does not lead to significantly more money. Someone who has worked for fewer than five years earns around $47K on average. Individuals with five to 10 years of experience don't get much more, though; the average income in this group is $51K. Retail Operations Managers bring in $59K after working for 10 to 20 years. Retail Operations Managers who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $68K.

Pay Difference by Location

National Average: $53,369

Larger city markers indicate a job is popular in that location.

With a pay rate for Retail Operations Managers that is 35 percent greater than the national average, Los Angeles offers a comfortable salary for those in this profession. Retail Operations Managers will also find cushy salaries in Atlanta (+19 percent), New York (+18 percent), Philadelphia (+11 percent), and Houston (+8 percent). Those in the field find the lowest salaries in Chicago, 19 percent below the national average.

Operations Manager, Retail Reviews

What is it like working as an Operations Manager, Retail?

Operations Manager, Retail in Houston:
"The crazy life in sports."
Pros: The experience you have working in a stadium. The different types of people. The events you manage. Perks. Deadlines.
Cons: The amount of hours working. The pressure. No appreciation.

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Experience Affects Operations Manager, Retail Salaries



National Average
$53,000



Skills That Affect Operations Manager, Retail Salaries

Windows NT / 2000 / XP Networking
up arrow 5%

Operations Management
up arrow 4%

Microsoft Office
0%

Microsoft Excel
0%

National Average
$53,000

Windows Operating System General Use
up arrow 1%

Microsoft Word
up arrow 4%


Merchandising
up arrow 18%

Inventory Management
up arrow 18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 70 votes.

Gender

Female
53 %
Male
47 %

Years of Experience

Less than 1 year
1%
1-4 years
24%
5-9 years
29%
10-19 years
30%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 70%
medical benefits
Vision: 58%
dental benefits
None: 16%
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