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Operations Manager, Retail Salary

Average Retail Operations Managers in the United States make around $53K per year. Total cash earnings of Retail Operations Managers range from $31K on the low end to $86K on the high end; the final amount can include bonuses and profit sharing proceeds that occasionally exceed $14K and $6K, respectively. Location and tenure each impact pay for this group, with the former having the largest influence. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Job satisfaction for Retail Operations Managers is high. Men are slightly outnumbered by their female counterparts who answered the questionnaire, who make up a slight majority at 53 percent. This report is based on responses to the PayScale salary survey.
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$35,547 - $80,616
(Median)
$36K
$53K
$81K
MEDIAN: $53,061
10%
50%
90%

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$10.56 - $20.79
(Median)
$11
$15
$21
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$29K$58K$87K
Salary
$35,547 - $80,616  
   
Bonus
$200.00 - $14,000  
Profit Sharing
$-0.50 - $5,918  
Commission
$0.00 - $4,913  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,015 - $85,901  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 404
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$10.56 - $20.79  
   
Overtime
$14.16 - $30.85  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$200.00 - $14,000  
   
Commission
$0.00 - $4,913  
Profit Sharing
$-0.50 - $5,918  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,015 - $85,901  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 77
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Job Description for Operations Manager, Retail

Retail operations managers are responsible for a variety of tasks, often involving many separate retail locations. One primary responsibility involves the management of employees, as well as ensuring that all locations are properly staffed and all employees are well-trained and satisfied with their jobs. These managers must handle any conflicts and ensure that all scheduling needs are met, which may mean regularly visiting retail locations to evaluate employee performance and customer satisfaction.

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Operations Manager, Retail Tasks

  • Build and/or maintain retail store(s) physically and for permits, signs, safety and quality control.
  • Analyze data to identify opportunities to increase efficiency, workflow, quality, and sales.
  • Support service and operations at retail store(s), including managing warehouse, procurement, staffing and online presence.
  • Ensure profitability of retail store(s) by controlling costs and expenditures, pursue marketing ideas, and deliver high quality products.
  • Maintain, update, and enforce safety and security procedures.

Operations Manager, Retail Job Listings

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Popular Skills for Operations Manager, Retail


Survey results suggest that Retail Operations Managers put a wide range of professional skills to use. Most notably, skills in Operations Management, Windows NT / 2000 / XP Networking, Windows Operating System General Use, and Customer Service are correlated to pay that is above average, with boosts between 3 percent and 9 percent. Skills that are correlated to lower pay, on the other hand, include Microsoft Word. Those familiar with Microsoft Excel also tend to know Operations Management.

Pay by Experience Level for Operations Manager, Retail

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Retail Operations Managers — those with more experience do not necessarily bring in higher earnings. The average worker who claims fewer than five years of experience earns around $44K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $50K. Retail Operations Managers see a median salary of $57K after reaching one to two decades on the job. Veterans who have surpassed the 20-year mark may make only slightly more than those who are navigating the mid-career stage; the more senior group reports median earnings of around $63K.

Pay Difference by Location


Home to some of the best pay for Retail Operations Managers, Los Angeles offers exceptional salaries, 49 percent above the national average. Retail Operations Managers will also find cushy salaries in Atlanta (+21 percent), New York (+19 percent), Philadelphia (+14 percent), and Houston (+11 percent).

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Experience Affects Operations Manager, Retail Salaries



National Average
$52,000



Skills That Affect Operations Manager, Retail Salaries


Windows NT / 2000 / XP Networking
up arrow 8%

Windows Operating System General Use
up arrow 3%

Customer Service
up arrow 2%

National Average
$52,000

Microsoft Excel
up arrow 1%

Microsoft Office
up arrow 2%

Microsoft Word
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 93 votes.

Gender

Female
53 %
Male
47 %

Years of Experience

Less than 1 year
1%
1-4 years
25%
5-9 years
29%
10-19 years
31%
20 years or more
15%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 73%
vision benefits Vision: 58% employee benefits None: 15%
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