Parking attendants help to ensure that all cars parked in a specific area have properly paid for permission to do so. They may also be required to valet park some or all of these cars and keep track of positions with a parking grid and car keys. These attendants also collect all associated fees with the parking lot or garage and help ensure the safety of all cars by regularly walking through the facility and/or monitoring video camera feeds.
In many cases, parking lot attendants work at a booth or gate which controls access to entering and exiting the parking facility. They will check in cars and issue time cards to drivers to place on their dashboard or in other visible places. Unless the lot is prepaid, the attendant may also be required to collect parking fees as drivers leave the facility, with the amount based on parking time. They must also make change, operates any gates, and file all collected parking slips.
In some situations, these attendants may be required to valet park the cars at a facility. In these situations, the attendant parks the vehicles according to a preset plan and follows all procedures for holding car keys and observing first-in, first-out policies. In any parking situation, the attendant will typically monitor activity within the facility or lot either by walking throughout the day or monitoring video equipment to help ensure the safety of all vehicles in the area.
Although educational requirements are not strict for this position, parking attendants must be able to think quickly and clearly and perform basic math. Many parking facilities do require attendants to hold valid driver's licenses, and in valet lots they may need to be "bondable" for insurance and liability purposes as well. Most parking attendants work as-needed and in shifts that can include morning, daytime, and evening hours throughout the week and/or on weekends.
Parking Attendant Tasks
Report hazards, problems, debris or other concerns.
Accept payment and control entrances and exits.
Greet, direct and assist drivers and the public.
Contact towing companies, police or other external entities when situations arise.