Patient Care Coordinator Salary
Job Description for Patient Care Coordinator
A patient care coordinator works in collaboration with the doctor, clinical nurse specialist (CNS), and treatment team. They formulate, develop, and revise treatment plans. The care coordinator must be able to prioritize and coordinate treatment activities, as well as interview patients and loved ones to gather information for assessments and complete them accurately.Read More...
Patient care coordinators prove continuity of care by ensuring a smooth transition between care settings. They develop a relationship and trust with patients to identify each patient’s individual needs. A patient care coordinator must be available to handle concerns with insurance, as well as transfers and any other treatment areas that may arise. Patient care coordinators typically work during regular business hours.
Patient care coordinators provide information, education, and advocacy for the care of the patient. It is the patient care coordinator's responsibility to assist leadership in developing program visions, goals, and objectives. They also assist in the development, implementation, and maintenance of programs.
Most patient care coordinators need to possess a bachelor’s degree in nursing, social work, substance abuse, education, counseling, psychology, sociology, criminal justice, or a related field. Many employers also prefer at least one year of related work experience. However, some companies will substitute a master’s degree in a related field for experience.
Patient Care Coordinator Tasks
- Perform analytical and data entry tasks.
- Answer patient calls, emails and questions, including finding answers and insurance estimates.
- Confidentially manage patient accounts, including contact information, insurance, and financial information.
- Schedule patient visits and answer pre-visit questions, including about billing and preparation.
- Ensure services are in compliance with professional standards, state and federal regulatory requirements.
Common Career Paths for Patient Care Coordinator
While not commonly seen, Patient Care Coordinators who transition into a Nursing Director position may see a rise in pay. The median salary for Nursing Directors is $74K per year. As Patient Care Coordinators progress in their field, many go on to become Office Managers. In fact, this transition is more common than anything else, and pay for the position is usually $39K per year. Another common career choice for Patient Care Coordinators is to move into a Patient Coordinator role. Typically, Patient Coordinators get paid $34K.
Patient Care Coordinator Job Listings
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Popular Employer Salaries for Patient Care Coordinator
Patient Care Coordinators flock to Swedish Medical Center, Emory Healthcare, UnitedHealth Group, Western Dental Services, Inc., and Connect Hearing, highly regarded companies that employ a generous number of people in this profession. For Patient Care Coordinators, comfortable salaries can be found at Emory Healthcare; in fact, median earnings sit around $42K, the highest in the area.
Popular Skills for Patient Care Coordinator
Survey results imply that Patient Care Coordinators deploy a deep pool of skills on the job. Lucky workers who know Hospice Care can expect a significant pay bump, scoring salaries 81 percent above average. Patient Counseling and Case Management are also correlated to pay that is above average, with increases between 12 percent and 81 percent. Skills that are correlated to lower pay, on the other hand, include Bilingual, Billing, and Insurance. For most people, competency in Customer Service indicates knowledge of Insurance and Patient Education.
Pay by Experience Level for Patient Care Coordinator
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Patient Care Coordinators do not generally earn higher incomes from more experience in the field. Relatively untried employees who have less than five years' experience have a median salary of $33K. Those who have been around for five to 10 years can expect to take home more — $37K on average. Patient Care Coordinators with one to two decades of relevant experience report an average salary of approximately $39K. As Patient Care Coordinators reach more than two decades on the job, compensation remains commensurate with experience; the average pay in this group is $46K.
Pay Difference by Location
Home to some of the best pay for Patient Care Coordinators, St. Louis offers exceptional salaries, 26 percent above the national average. Patient Care Coordinators can also look forward to large paychecks in cities like San Francisco (+23 percent), Boston (+16 percent), Philadelphia (+16 percent), and New York (+16 percent). The smallest paychecks in the market, 9 percent south of the national average, can be found in Portland. Employers also pay below the national average in Columbus (6 percent lower) and Dallas (3 percent lower).
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Key Stats for Patient Care Coordinator
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