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Receptionist / Telephone Operator Salary

The average wage for a Receptionist / Telephone Operator is $11.71 per hour. A skill in Office Administration is associated with high pay for this job.

$19,529 - $40,454
(Median)
$20K
$30K
$40K
MEDIAN: $30,182
10%
50%
90%

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$8.79 - $15.64
(Median)
$8
$12
$16
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$19,529 - $40,454  
   
Bonus
$0.00 - $1,208  
Profit Sharing
$40.00 - $3,497  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,591 - $35,158  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 176
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$8.79 - $15.64  
   
Overtime
$9.07 - $22.48  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $1,208  
   
Profit Sharing
$40.00 - $3,497  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,591 - $35,158  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 876

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Job Description for Receptionist / Telephone Operator

Receptionists/telephone operators typically work for businesses that need someone to greet customers, direct them on where to go, and answer their questions by telephone or in person. Although offices are common employers, these individuals may also work in locations such as salons and hotels. While most offices operate during regular business hours, some positions may require alternative and/or flexible shifts.

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Receptionist / Telephone Operator Tasks

  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

Common Career Paths for Receptionist / Telephone Operator


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Receptionist/Telephone Operator Job Listings

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Popular Skills for Receptionist / Telephone Operator

Pay by Experience Level for Receptionist / Telephone Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

United States (change)

Experience Affects Receptionist / Telephone Operator Salaries




National Average
$25,000


Skills That Affect Receptionist / Telephone Operator Salaries



Data Entry
up arrow 4%

Microsoft Excel
up arrow 4%

Customer Relations
up arrow 2%

Typing
up arrow 2%

Phone Support
up arrow 1%

Microsoft Office
up arrow 1%

Customer Service
0%

Filing
0%

National Average
$25,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 194 votes.

Gender

Female
97 %
Male
3 %

Years of Experience

Less than 1 year
4%
1-4 years
38%
5-9 years
23%
10-19 years
22%
20 years or more
13%

Common Health Benefits

medical benefits Medical: 61% dental benefits Dental: 46%
vision benefits Vision: 37% employee benefits None: 35%