Receptionist / Telephone Operator Salary (United States)

The average wage for a Receptionist / Telephone Operator is $11.49 per hour. A skill in Office Administration is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this career.
Receptionist / Telephone Operator Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$18,843 - $39,579
(Median)
19K
24K
30K
34K
40K
MEDIAN: $29,544
10%
25%
50%
75%
90%
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Receptionist / Telephone Operator Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.62 - $15.35
(Median)
8
11
13
15
MEDIAN: $11.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$18,843 - $39,579  
   
Bonus
$0.00 - $1,187  
Profit Sharing
$41.22 - $3,394  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,208 - $34,404  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 1,687
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$8.62 - $15.35  
   
Overtime
$11.19 - $22.09  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $1,187  
   
Profit Sharing
$41.22 - $3,394  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,208 - $34,404  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 1,687
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United States (change)
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Job Description for Receptionist / Telephone Operator
Receptionists/telephone operators typically work for businesses that need someone to greet customers, direct them on where to go, and answer their questions by telephone or in person. Although offices are common employers, these individuals may also work in locations such as salons and hotels. While most offices operate during regular business hours, some positions may require alternative and/or flexible shifts.
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Receptionist / Telephone Operator Tasks
  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.
Common Career Paths for Receptionist / Telephone Operator

Receptionist / Telephone Operator Job Listings

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Popular Skills for Receptionist / Telephone Operator
Pay by Experience Level for Receptionist / Telephone Operator
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
New York
up arrow 24%
Chicago
up arrow 22%
Atlanta
up arrow 16%
Houston
up arrow 11%
Orlando
up arrow 7%
Las Vegas
up arrow 4%
National Average
$25,000
San Antonio
up arrow 6%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Receptionist / Telephone Operator Salaries

National Average
$25,000

Skills That Affect Receptionist / Telephone Operator Salaries

Office Administration
up arrow 24%
Customer Relations
up arrow 4%
Typing
up arrow 3%
Microsoft Office
up arrow 3%
Microsoft Excel
up arrow 3%
Customer Service
up arrow 2%
Phone Support
up arrow 2%
Filing
up arrow 1%
National Average
$25,000
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 236 votes.
Gender
Female
96%
female alumni
 
Male
4%
male alumni
Years of Experience
Less than 1 year
4%
1-4 years
42%
5-9 years
22%
10-19 years
20%
20 years or more
11%
Common Health Benefits
medical benefits Medical: 61% dental benefits Dental: 46%
vision benefits Vision: 34% employee benefits None: 35%
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