Receptionists/telephone operators typically work for businesses that need someone to greet customers, direct them on where to go, and answer their questions by telephone or in person. Although offices are common employers, these individuals may also work in locations such as salons and hotels. While most offices operate during regular business hours, some positions may require alternative and/or flexible shifts.
Receptionist / Telephone Operator Tasks
Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
Operate telephone switchboard to answer, screen, route calls and relays messages.
Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
Process outgoing mail and receive deliveries.