Retail Store Assistant Salary
Retail Store Assistants in the United States take home approximately $9.77 per hour on average. The bottom of the pay range sits near $7.83 per hour, and the top verges on $14.79. Men make up a slight majority of Retail Store Assistants (52 percent) who responded to the survey. Most Retail Store Assistants are fairly content with their jobs, and work satisfaction falls in line with the national average. Slightly less than a third report receiving medical coverage from their employers and just under one in five collect dental insurance. This report is based on answers to PayScale's salary questionnaire.
Job Description for Retail Store Assistant
A retail store assistant works in a retail environment, such as a department store or a smaller retail store. He or she provides customer service. The assistant will greet customers when they enter the store and will ask the customers what kind of assistance can be provided. The assistant may be able to offer recommendations based on the customer’s needs. Some stores will offer commission, so it is important to be able to upsell, while providing friendly customer service that does not overly pressure the customer. It may also be required to meet minimum sales goals in a certain period.Read More...
It is important to be friendly, to be able to love working with customers, and to be able to adapt service to individual customers. It is essential to keep the store neat and clean, so it is welcoming to customers at all times. Stock levels may be monitored by the assistant, and inventory duties may be carried out. Items that are selling well may be communicated to management so that these items can be stocked up on. Merchandise may also be arranged by the assistant, so it is presented in a manner that is attractive to customers.
The retail store assistant will usually work with other assistants, so strong teamwork skills are important. Other duties that involve things such as cashiering and answering telephone calls may also be given to the assistant. Often, a minimum of a high school diploma is required, though some places of employment will be willing to hire high school students.
Retail Store Assistant Tasks
- Assist the manager in day to day store operations.
- Assist customers and escalate customer requests or complaints to the manager as necessary.
- Monitor closing, opening, and cash reconciliation, and complete reports.
- Schedule the appropriate number of employees while taking into consideration back-ups, sick days, and peak hours.
Common Career Paths for Retail Store Assistant
Retail Store Assistants might see a strong upturn in salary after transitioning into upper-level roles such as Retail Store Manager, a seemingly popular career choice. People currently working in the latter position report a noticeably higher median income of $41K per year. It is quite typical for Retail Store Assistants to transition into roles as Retail Store Assistant Managers or Administrative Assistants, where reported median earnings are $11K and $11K higher per year.
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Pay by Experience Level for Retail Store Assistant
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Retail Store Assistants who reported more years of relevant experience also reported higher earnings. People who have worked for fewer than five years earn around $20K, and folks with five to 10 years of experience see a modestly higher median of $22K. Retail Store Assistants see a median salary of $26K after reaching one to two decades on the job. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $30K.