Service Coordinator Salary

Service Coordinators aren't exactly in the most profitable line of business; these folks earn a belt-tightening average of $37K per year. Total cash compensation to Service Coordinators bottoms out near $26K and approaches $50K on the high end; the biggest paychecks include approximately $3K from bonuses and almost $9K from profit sharing. Geographic location and tenure each impact pay for this group, with the former having the largest influence. Most Service Coordinators survey respondents are women (76 percent). Medical benefits are awarded to a fair number, and the greater part earn dental coverage. Work is enjoyable for Service Coordinators, who typically claim high levels of job satisfaction. Participants in PayScale's salary questionnaire provided the particulars of this report.
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$28,926 - $52,070
(Median)
$29K
$37K
$52K
MEDIAN: $37,091
10%
50%
90%

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$11.64 - $20.59
(Median)
$12
$16
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$28,926 - $52,070  
   
Bonus
$0.00 - $3,095  
Profit Sharing
$85.81 - $8,515  
Commission
$600 - $6,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,131 - $50,478  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 661
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$11.64 - $20.59  
   
Overtime
$15.22 - $31.85  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $3,095  
   
Commission
$600 - $6,000  
Profit Sharing
$85.81 - $8,515  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,131 - $50,478  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 595

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Job Description for Service Coordinator

A service coordinator coordinates a number of operations for their company. They commonly are employed in a sales or operations department and have direct relations with clients, employees, and vendors. Service coordinators answer incoming phone calls, place return phone calls, handle email correspondence, and schedule appointments with clients. They typically work during regular business hours, but this may vary by industry and the company's hours of operations.

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Service Coordinator Tasks

  • Consult with clients to identify services and benefits, complete the paperwork, and connect them to activities.
  • Conduct room inspections, monitor status of clients and ensure counseling and other goals are met by clients.
  • Collect, curate, and expand information and relationships with community resources, available services and benefits.
  • Maintain documentation on clients as well as creating periodic reports for management on services and needs.

Common Career Paths for Service Coordinator


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Service Coordinators' salary tends to stay somewhat level for those who assume higher-end positions like Social Worker. Median pay for Social Workers is $37K. It is not unusual for a Service Coordinator to become a Case Manager or a Non-Profit Organization Program Coordinator.

Elderly/Disabled Services Coordinator Job Listings

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Popular Skills for Service Coordinator


Survey results suggest that Service Coordinators put a wide range of professional skills to use. Most notably, skills in Customer Relationship Management, Counseling, Case Management, and Job Scheduling are correlated to pay that is above average. Skills that pay less than market rate include Oral / Verbal Communication and Information Technology Support. For most people, competency in Customer Service indicates knowledge of Customer Relations, Customer Relationship Management (CRM), and Case Management. The majority of those who know Job Scheduling also know Customer Relationship Management (CRM).

Pay by Experience Level for Service Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Survey participants with less than five years' experience pocket $34K on average, but those with five to 10 years of experience enjoy a much bigger median of $37K. On average, Service Coordinators make $40K following one to two decades on the job. Service Coordinators who have racked up more than two decades of experience report lower incomes overall; the average sum for this crowd comes out to only $38K.

Pay Difference by Location


For those looking to make money, Service Coordinators in Seattle enjoy an exceptional pay rate, 36 percent above the national average. Service Coordinators will also find cushy salaries in Denver (+27 percent), Los Angeles (+14 percent), Chicago (+14 percent), and Baltimore (+10 percent). Those in the field find the lowest salaries in Pittsburgh, 10 percent below the national average. Employers pay around 10 percent less in Albuquerque and 4 percent less in Philadelphia, below-median salaries for those in this field.

Service Coordinator Reviews

What is it like working as a Service Coordinator?

Service Coordinator in Minneapolis:
Pros: Communicating; being heavily reliable and responsible for many aspects within the department; work flexibility; daily hours.
Cons: Inconsistent communication; pay rate is too low for what I'm responsible for; stress levels.

Related Job Salaries

United States (change)

Experience Affects Service Coordinator Salaries




National Average
$35,000


Skills That Affect Service Coordinator Salaries


Counseling
up arrow 4%

Case Management
up arrow 3%

Job Scheduling
up arrow 2%

Scheduling
up arrow 2%

Billing
up arrow 2%

Customer Service
0%

Customer Relations
0%

National Average
$35,000

Information Technology (IT) Support
up arrow 6%

Oral / Verbal Communication
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 281 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
4%
1-4 years
47%
5-9 years
23%
10-19 years
18%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 66%
vision benefits Vision: 50% employee benefits None: 17%