Service Coordinator Salary

Pay for Service Coordinators in the United States is very modest at just $38K annually. Total cash compensation to Service Coordinators approaches anywhere from $26K on the lower end to $51K on the higher end; in exceptional cases, this can include more than $3K from bonuses and upwards of $8K from profit sharing. Geographic location is the biggest factor affecting pay for this group, followed by tenure. The majority of Service Coordinators claim high levels of job satisfaction. Most Service Coordinators survey respondents are women (76 percent). A strong majority enjoy medical while the larger part get dental coverage. Vision coverage is also available to about one-half. Respondents to the PayScale salary survey provided the data for this report.
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$29,118 - $52,308
(Median)
$29K
$38K
$52K
MEDIAN: $37,745
10%
50%
90%

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$11.65 - $20.68
(Median)
$12
$16
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$29,118 - $52,308  
   
Bonus
$0.00 - $3,047  
Profit Sharing
$87.58 - $8,344  
Commission
$610 - $11,792  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,297 - $50,501  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 719
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$11.65 - $20.68  
   
Overtime
$15.27 - $31.76  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $3,047  
   
Commission
$610 - $11,792  
Profit Sharing
$87.58 - $8,344  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,297 - $50,501  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 637
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Job Description for Service Coordinator

A service coordinator coordinates a number of operations for their company. They commonly are employed in a sales or operations department and have direct relations with clients, employees, and vendors. Service coordinators answer incoming phone calls, place return phone calls, handle email correspondence, and schedule appointments with clients. They typically work during regular business hours, but this may vary by industry and the company's hours of operations.

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Service Coordinator Tasks

  • Consult with clients to identify services and benefits, complete the paperwork, and connect them to activities.
  • Conduct room inspections, monitor status of clients and ensure counseling and other goals are met by clients.
  • Collect, curate, and expand information and relationships with community resources, available services and benefits.
  • Maintain documentation on clients as well as creating periodic reports for management on services and needs.

Common Career Paths for Service Coordinator


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Service Coordinators' salary tends to stay somewhat level for those who assume higher-end positions like Social Worker. Median pay for Social Workers is $37K. It is not uncommon for a Service Coordinator to continue on to become a Case Manager or a Non-Profit Organization Program Coordinator.

Elderly/Disabled Services Coordinator Job Listings

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Popular Skills for Service Coordinator


Survey results imply that Service Coordinators put a diverse skill set to use. Most notably, skills in Customer Relationship Management, Counseling, Billing, and Oral / Verbal Communication are correlated to pay that is above average, with boosts between 4 percent and 9 percent. At the other end of the pay range are skills like Information Technology Support. Most people familiar with Customer Service also know Customer Relations, Customer Relationship Management (CRM), and Case Management.

Pay by Experience Level for Service Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Salaries for the relatively untried average out to around $34K, but survey participants with five to 10 years of experience earn a significantly higher median of $38K. Service Coordinators bring in $40K after working for 10 to 20 years. Survey participants with more than two decades under their belts actually report earning less than people with less experience; the former take home only $39K on average.

Pay Difference by Location


Surpassing the national average by 34 percent, Service Coordinators in Seattle receive some of the highest pay in the country. Service Coordinators can also look forward to large paychecks in cities like Denver (+16 percent), Chicago (+14 percent), Los Angeles (+12 percent), and Baltimore (+12 percent). With compensation 10 percent below the national average, Albuquerque is not known for hefty paychecks and actually represents the lowest-paying market. Two other places where employers offer below-median salaries are Pittsburgh (9 percent less) and Portland (3 percent less).

Service Coordinator Reviews

What is it like working as a Service Coordinator?

Service Coordinator in Minneapolis:
Pros: Communicating; being heavily reliable and responsible for many aspects within the department; work flexibility; daily hours.
Cons: Inconsistent communication; pay rate is too low for what I'm responsible for; stress levels.

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Experience Affects Service Coordinator Salaries




National Average
$36,000


Skills That Affect Service Coordinator Salaries


Billing
up arrow 4%

Counseling
up arrow 4%

Job Scheduling
up arrow 3%

Oral / Verbal Communication
up arrow 3%

Case Management
up arrow 2%

Scheduling
up arrow 2%

Customer Service
up arrow 1%

Customer Relations
0%

National Average
$36,000

Information Technology (IT) Support
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 273 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
5%
1-4 years
47%
5-9 years
23%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 66%
vision benefits Vision: 51% employee benefits None: 18%
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