Service Coordinator Salary

Service Coordinators in the United States are not likely to strike it rich; they only make around $38K annually on average. In the world of Service Coordinators, overall income ranges from $26K near the bottom to $51K at the top; this can include more than $3K from bonuses and more than $8K from profit sharing in exceptional cases. Geography is the biggest factor affecting pay for this group, followed by tenure. A strong majority enjoy medical while the greater part get dental coverage. Vision coverage is also available to one-half. Female Service Coordinators make up most of the survey respondents at 76 percent. Work is enjoyable for Service Coordinators, who typically claim high levels of job satisfaction. The data for this snapshot was collected from individuals who took PayScale's salary survey.
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$29,043 - $52,361
(Median)
$29K
$38K
$52K
MEDIAN: $37,618
10%
50%
90%

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$11.67 - $20.71
(Median)
$12
$16
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$29,043 - $52,361  
   
Bonus
$0.00 - $3,049  
Profit Sharing
$87.58 - $8,344  
Commission
$610 - $11,792  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,365 - $50,539  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 726
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$11.67 - $20.71  
   
Overtime
$15.30 - $31.70  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $3,049  
   
Commission
$610 - $11,792  
Profit Sharing
$87.58 - $8,344  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,365 - $50,539  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 641
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Job Description for Service Coordinator

A service coordinator coordinates a number of operations for their company. They commonly are employed in a sales or operations department and have direct relations with clients, employees, and vendors. Service coordinators answer incoming phone calls, place return phone calls, handle email correspondence, and schedule appointments with clients. They typically work during regular business hours, but this may vary by industry and the company's hours of operations.

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Service Coordinator Tasks

  • Consult with clients to identify services and benefits, complete the paperwork, and connect them to activities.
  • Conduct room inspections, monitor status of clients and ensure counseling and other goals are met by clients.
  • Collect, curate, and expand information and relationships with community resources, available services and benefits.
  • Maintain documentation on clients as well as creating periodic reports for management on services and needs.

Common Career Paths for Service Coordinator


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Many Service Coordinators move into a Social Worker role, which does not lead to a big boost in pay. Social Workers on average bring in a similar salary to Service Coordinators. A Service Coordinator often moves on to become a Case Manager or a Non-Profit Organization Program Coordinator.

Elderly/Disabled Services Coordinator Job Listings

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Popular Skills for Service Coordinator


Survey results suggest that Service Coordinators use a fairly large toolkit of professional skills. Most notably, skills in Customer Relationship Management, Counseling, Billing, and Job Scheduling are correlated to pay that is above average, with boosts between 4 percent and 9 percent. Skills that pay less than market rate include Information Technology Support. Most people who know Customer Service also know Customer Relations, Customer Relationship Management (CRM), and Case Management.

Pay by Experience Level for Service Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Workers in their first five years can expect to earn $34K, but people who have been around for five to 10 years earn a noticeably bigger sum of $38K. People with 10 to 20 years of experience make an average of about $41K in this role. Survey respondents who have worked for more than 20 years actually report somewhat lower incomes of $39K.

Pay Difference by Location


With a pay rate for Service Coordinators that is 34 percent greater than the national average, Seattle offers a comfortable salary for those in this profession. Service Coordinators can also look forward to large paychecks in cities like Denver (+16 percent), Chicago (+14 percent), Los Angeles (+12 percent), and Baltimore (+12 percent). Trailing the national average by 10 percent, Albuquerque is the market with the smallest paychecks. Workers in Pittsburgh and Philadelphia earn salaries that trail the national average for those in this profession (9 percent less and 3 percent less, respectively).

Service Coordinator Reviews

What is it like working as a Service Coordinator?

Service Coordinator in Minneapolis:
Pros: Communicating; being heavily reliable and responsible for many aspects within the department; work flexibility; daily hours.
Cons: Inconsistent communication; pay rate is too low for what I'm responsible for; stress levels.

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Experience Affects Service Coordinator Salaries




National Average
$36,000


Skills That Affect Service Coordinator Salaries


Billing
up arrow 4%

Counseling
up arrow 4%

Job Scheduling
up arrow 3%

Case Management
up arrow 2%

Scheduling
up arrow 2%

Customer Service
up arrow 1%

Oral / Verbal Communication
up arrow 1%

Customer Relations
0%

National Average
$36,000

Information Technology (IT) Support
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 271 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
5%
1-4 years
46%
5-9 years
23%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 66%
vision benefits Vision: 50% employee benefits None: 18%
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