Service Coordinator Salary

Median pay for Service Coordinators in the United States comes out to approximately $38K annually, but employers in Seattle pay the most, the average compensation in that city is around $50K. Service Coordinators can also look forward to large paychecks in cities like Los Angeles (+15 percent), Chicago (+15 percent), Denver (+14 percent), and Baltimore (+13 percent). Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$28,899 - $52,705
(Median)
$29K
$38K
$53K
MEDIAN: $38,049
10%
50%
90%

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$11.78 - $20.83
(Median)
$12
$16
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$28,899 - $52,705  
   
Bonus
$0.00 - $3,120  
Profit Sharing
$88.85 - $8,268  
Commission
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,430 - $50,455  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 863
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.78 - $20.83  
   
Hourly Tips
$0.19  
Overtime
$15.59 - $32.09  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $3,120  
   
Commission
$3,000  
Profit Sharing
$88.85 - $8,268  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,430 - $50,455  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 821
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Job Description for Service Coordinator

A service coordinator coordinates a number of operations for their company. They commonly are employed in a sales or operations department and have direct relations with clients, employees, and vendors. Service coordinators answer incoming phone calls, place return phone calls, handle email correspondence, and schedule appointments with clients. They typically work during regular business hours, but this may vary by industry and the company's hours of operations.

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Service Coordinator Tasks

  • Consult with clients to identify services and benefits, complete the paperwork, and connect them to activities.
  • Conduct room inspections, monitor status of clients and ensure counseling and other goals are met by clients.
  • Collect, curate, and expand information and relationships with community resources, available services and benefits.
  • Maintain documentation on clients as well as creating periodic reports for management on services and needs.

Common Career Paths for Service Coordinator


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Many Service Coordinators move into a Social Worker role, which does not lead to a big boost in pay. Social Workers on average bring in a similar salary to Service Coordinators. A Case Manager or a Non-Profit Organization Program Coordinator is a typical transition from a Service Coordinator role.

Elderly/Disabled Services Coordinator Job Listings

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Popular Employer Salaries for Service Coordinator


Popular Skills for Service Coordinator


Survey takers working as Service Coordinators report using a large range of professional skills. Most notably, skills in Customer Relationship Management, Counseling, Billing, and Job Scheduling are correlated to pay that is above average. Skills that seem to negatively impact pay include Microsoft Office, Information Technology Support, and Office Administration. Most people familiar with Customer Service also know Customer Relations, Customer Relationship Management (CRM), and Case Management.

Pay by Experience Level for Service Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Salaries of relatively inexperienced workers fall in the neighborhood of $34K, but folks who have racked up five to 10 years see a notably higher median of $38K. People with 10 to 20 years of experience make an average of about $41K in this role. Service Coordinators who claim more than two decades of experience actually make somewhat smaller average paychecks of $38K.

Pay Difference by Location

National Average: $35,726

Larger city markers indicate a job is popular in that location.

Service Coordinator Reviews

What is it like working as a Service Coordinator?

Service Coordinator in Minneapolis:
Pros: Communicating; being heavily reliable and responsible for many aspects within the department; work flexibility; daily hours.
Cons: Inconsistent communication; pay rate is too low for what I'm responsible for; stress levels.

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Experience Affects Service Coordinator Salaries




National Average
$36,000


Skills That Affect Service Coordinator Salaries


Counseling
up arrow 4%

Job Scheduling
up arrow 3%

Billing
up arrow 3%

Case Management
up arrow 1%

Customer Relations
up arrow 1%

Customer Service
0%

Scheduling
0%

National Average
$36,000

Oral / Verbal Communication
up arrow 3%

Project Coordinating
up arrow 4%

Office Administration
up arrow 6%

Information Technology (IT) Support
up arrow 7%

Microsoft Office
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 290 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
5%
1-4 years
48%
5-9 years
23%
10-19 years
18%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 66%
medical benefits
Vision: 51%
dental benefits
None: 18%
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