Service Coordinator Salary

Service Coordinators aren't exactly in the most profitable line of business; these folks earn a belt-tightening average of $38K annually. Cash earnings for Service Coordinators — which occasionally include more than $3K from bonuses and more than $8K from profit sharing — stretch from around $26K to approximately $50K. Geography is the biggest factor affecting pay for this group, followed by career duration. The majority of Service Coordinators claim high levels of job satisfaction. A strong majority enjoy medical while a majority get dental coverage. Vision coverage is also available to half. Most Service Coordinators survey respondents are women (76 percent). This report is based on responses to the PayScale salary survey.
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$29,065 - $52,227

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$11.71 - $20.75

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$29,065 - $52,227  
   
Bonus
$0.00 - $3,059  
Profit Sharing
$87.58 - $8,344  
Commission
$610 - $11,792  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,446 - $50,367  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 734
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.71 - $20.75  
   
Overtime
$15.42 - $31.89  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $3,059  
   
Commission
$610 - $11,792  
Profit Sharing
$87.58 - $8,344  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,446 - $50,367  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 660
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Job Description for Service Coordinator

A service coordinator coordinates a number of operations for their company. They commonly are employed in a sales or operations department and have direct relations with clients, employees, and vendors. Service coordinators answer incoming phone calls, place return phone calls, handle email correspondence, and schedule appointments with clients. They typically work during regular business hours, but this may vary by industry and the company's hours of operations.

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Service Coordinator Tasks

  • Consult with clients to identify services and benefits, complete the paperwork, and connect them to activities.
  • Conduct room inspections, monitor status of clients and ensure counseling and other goals are met by clients.
  • Collect, curate, and expand information and relationships with community resources, available services and benefits.
  • Maintain documentation on clients as well as creating periodic reports for management on services and needs.

Common Career Paths for Service Coordinator


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Service Coordinators who go on to become Social Workers may see somewhat stagnant compensation. On average, a Social Worker, an upper-level role, pays $38K. A Case Manager or a Non-Profit Organization Program Coordinator is a typical transition from a Service Coordinator role.

Elderly/Disabled Services Coordinator Job Listings

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Popular Skills for Service Coordinator


Survey results suggest that Service Coordinators put a wide range of professional skills to use. Most notably, skills in Customer Relationship Management, Counseling, Billing, and Job Scheduling are correlated to pay that is above average, with boosts between 3 percent and 10 percent. Skills that seem to negatively impact pay include Information Technology Support. Most people who know Customer Service also know Customer Relations, Customer Relationship Management (CRM), and Case Management.

Pay by Experience Level for Service Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average beginner in this position makes around $34K, but folks who have been around for five to 10 years see a markedly higher median salary of $38K. Service Coordinators bring in $40K after working for 10 to 20 years. For some reason, Service Coordinators with more than two decades of experience report lower paychecks overall; the median sum in this group sits near $39K.

Pay Difference by Location


Seattle is home to an above-average pay rate for Service Coordinators, 34 percent higher than the national average. Service Coordinators can also look forward to large paychecks in cities like Chicago (+15 percent), Denver (+14 percent), Los Angeles (+12 percent), and Baltimore (+12 percent). Falling short of the national average by 15 percent, the area with the worst salaries is Rochester. Employers also pay below the national average in Pittsburgh (9 percent lower) and Philadelphia (3 percent lower).

Service Coordinator Reviews

What is it like working as a Service Coordinator?

Service Coordinator in Minneapolis:
Pros: Communicating; being heavily reliable and responsible for many aspects within the department; work flexibility; daily hours.
Cons: Inconsistent communication; pay rate is too low for what I'm responsible for; stress levels.

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Experience Affects Service Coordinator Salaries




National Average
$36,000


Skills That Affect Service Coordinator Salaries


Counseling
up arrow 4%

Job Scheduling
up arrow 3%

Billing
up arrow 3%

Oral / Verbal Communication
up arrow 3%

Case Management
up arrow 2%

Scheduling
up arrow 2%

Customer Service
up arrow 1%

Customer Relations
0%

National Average
$36,000

Information Technology (IT) Support
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 273 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
5%
1-4 years
46%
5-9 years
23%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 66%
vision benefits Vision: 50% employee benefits None: 18%
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