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Service Coordinator Salary

Pay for Service Coordinators in the United States is very modest at just $37K per year. Cash earnings for Service Coordinators — including $3K in bonuses and $9K in profit sharing proceeds near the top of the pay scale — generally stretch from $26K to $50K depending on individual performance. Geographic location and experience level each impact pay for this group, with the former having the largest influence. For the most part, Service Coordinators enjoy their work and report high levels of job satisfaction. Medical benefits are awarded to a fair number, and the greater part earn dental coverage. Most Service Coordinators survey respondents are women (75 percent). Respondents to the PayScale salary survey provided the data for this report.
$28,847 - $51,496
(Median)
29K
44K
51K
MEDIAN: $36,814
10%
75%
90%

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$11.77 - $20.48
(Median)
12
13
15
18
20
MEDIAN: $15.00
10%
25%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$28,847 - $51,496  
   
Bonus
$0.00 - $3,250  
Profit Sharing
$84.35 - $8,656  
Commission
$590 - $6,104  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,356 - $50,234  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 582
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$11.77 - $20.48  
   
Overtime
$15.16 - $30.78  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $3,250  
   
Commission
$590 - $6,104  
Profit Sharing
$84.35 - $8,656  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,356 - $50,234  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 528
United States (change)

Job Description for Service Coordinator

A service coordinator coordinates a number of operations for their company. They commonly are employed in a sales or operations department and have direct relations with clients, employees, and vendors. Service coordinators answer incoming phone calls, place return phone calls, handle email correspondence, and schedule appointments with clients. They typically work during regular business hours, but this may vary by industry and the company's hours of operations.

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Service Coordinator Tasks

  • Consult with clients to identify services and benefits, complete the paperwork, and connect them to activities.
  • Conduct room inspections, monitor status of clients and ensure counseling and other goals are met by clients.
  • Collect, curate, and expand information and relationships with community resources, available services and benefits.
  • Maintain documentation on clients as well as creating periodic reports for management on services and needs.

Common Career Paths for Service Coordinator


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Many Service Coordinators move into a Social Worker role, which does not lead to a big boost in pay. Social Workers on average bring in a similar salary to Service Coordinators. Becoming a Case Manager or a Non-Profit Organization Program Coordinator is a common transition from a Service Coordinator role.

Elderly/Disabled Services Coordinator Job Listings

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Popular Skills for Service Coordinator


Service Coordinators report using a pretty varied skill set on the job. Most notably, skills in Customer Relationship Management, Counseling, Billing, and Job Scheduling are correlated to pay that is above average. Skills that pay less than market rate include Information Technology Support. Those educated in Customer Service tend to be well versed in Customer Relations and Customer Relationship Management (CRM).

Pay by Experience Level for Service Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Relatively untried employees who have less than five years' experience make $34K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $37K. Service Coordinators with one to two decades of relevant experience report an average salary of approximately $40K. Survey respondents who have worked for more than 20 years actually report somewhat lower incomes of $39K.

Pay Difference by Location


For Service Coordinators, working in the bustling city of Seattle has its advantages, including an above-average pay rate. Service Coordinators will also find cushy salaries in Denver (+28 percent), Chicago (+16 percent), Los Angeles (+15 percent), and Atlanta (+14 percent). Trailing the national average by 14 percent, Albuquerque is the market with the smallest paychecks. Two other places where employers offer below-median salaries are Pittsburgh (13 percent less) and Philadelphia (3 percent less).

Related Job Salaries

Experience Affects Service Coordinator Salaries




National Average
$35,000


Skills That Affect Service Coordinator Salaries


Counseling
up arrow 5%

Billing
up arrow 3%

Case Management
up arrow 2%

Job Scheduling
up arrow 2%

Scheduling
up arrow 2%

Customer Service
up arrow 1%

Customer Relations
up arrow 1%

National Average
$35,000

Information Technology (IT) Support
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 271 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
5%
1-4 years
46%
5-9 years
24%
10-19 years
18%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 66%
vision benefits Vision: 49% employee benefits None: 17%