Get a Salary Report for



- Compare Your Salary
- Evaluate a Job Offer


- Price a New Hire
- Give a Raise



- Benchmark Jobs
- Create a Comp Plan

Shift Manager, Hotel Front Desk Salary (United States)

The average pay for a Shift Manager, Hotel Front Desk is $9.63 per hour. Most people with this job move on to other positions after 20 years in this career. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.
Shift Manager, Hotel Front Desk Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$25,393 - $51,116
(Median)
25K
31K
37K
42K
51K
MEDIAN: $36,797
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px
Shift Manager, Hotel Front Desk Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$7.86 - $14.04
(Median)
7
9
12
14
MEDIAN: $9.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$25,393 - $51,116  
   
Bonus
$0.00 - $1,990  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,726 - $42,237  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 158
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$7.86 - $14.04  
   
Hourly Tips
$0.15 - $1.20  
Overtime
$10.74 - $21.47  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $1,990  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,726 - $42,237  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 364
Is Shift Manager, Hotel Front Desk your job title? Get a personalized salary report!
Location:
Years in Field/Career:
Location:
Years in Field/Career:
United States (change)

Job Description for Shift Manager, Hotel Front Desk

Hotel front desk shift managers oversee the workers and functioning of their hotel's front desk. They welcome guests, help them check in, and provide any necessary information, as well as assign accommodations to guests. Shift managers also perform billing services, open and close accounts, coordinate events, and make sure that necessary rooms and facilities are available for these events. Often, the hotel front desk shift manager takes reservations over the phone and in person. If the guests have any issues during the stay, they must work with the appropriate parties to correct the problem as well. They might also have to carry out promotions online, through mail, and through events.
Read More...
Shift Manager, Hotel Front Desk Tasks
  • Provide customer service, accommodate special requests from guests, answer questions, and resolve problems.
  • Ensure guests receive prompt and high quality service, and facilitate communication between hotel service departments.
  • Supervise front desk staff and uphold standards of customer service.
  • Enforce compliance with all health, safety, and security regulations.

Common Career Paths for Shift Manager, Hotel Front Desk

Add this chart to your site:   640px 640px    300px 300px   Copy and paste this HTML:

Shift Manager, Hotel Front Desk Job Listings

Search for more jobs:
job title / company
location

Pay by Experience Level for Shift Manager, Hotel Front Desk

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -

Experience Affects Shift Manager, Hotel Front Desk Salaries

Experienced
up arrow 26%
Mid-Career
up arrow 20%
Late-Career
up arrow 9%
National Average
$24,000
Entry-Level
up arrow 8%

Skills That Affect Shift Manager, Hotel Front Desk Salaries

National Average
$24,000
Microsoft Office
up arrow 11%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 104 votes.

Gender

Female
61%
female alumni
 
Male
39%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
56%
5-9 years
23%
10-19 years
13%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 46% dental benefits Dental: 38%
vision benefits Vision: 28% employee benefits None: 52%